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As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. The purpose of a Registered Nurse at Oak Street Health is to build strong relationships with Oak Street Health patients by coordinating their care and providing a seamless experience to patients and their support team.
Job Responsibility:
Build strong relationships with Oak Street Health patients by coordinating their care and providing a seamless experience to patients and their support team
Use an integrated approach toward achieving desired patient outcomes by utilizing standards, guidelines and pathways for care delivery
Ensure patients are provided competent nursing care in a timely manner through clinical assessment, intervention and education
Drive quality care and incorporate data and information to improve care and enhance patient outcomes
Create an engaging and welcoming environment through team communication and delegation
Provide competent nursing care by displaying proficiency in this role and executing job responsibilities in a safe and consistent manner
Respond to incoming telephonic requests in a dependable manner
Provide clinically competent triage and symptom management to patients
Utilize standardized protocols for medication management, prescription refills and prior authorizations
Conduct thorough and accurate reviews of patient medications and update as needed
Provide comprehensive education and direct patient care, particularly around chronic conditions
Actively collaborate and monitor the implementation and progress of the care plan for patients on multiple provider panels
Form relationships with patients and their caregivers to support preventative care and ED/hospital diversion where appropriate
Create a welcoming and engaging environment to meet the needs of our patients, communities, families and teams
Delegate activities to other clinical care team members to support the needs of our patients
Participate in care team meetings to discuss patient care and clinic operations
Deliver an exceptional patient experience through service, responsiveness and respectful care
Perform point of care testing, procedures and specimen collection (including phlebotomy) as needed
Requirements:
Active Registered Nurse (RN) Licensure in good standing with the applicable state
BLS Certification
Electronic Medical Record (EMR) experience
Ability to maintain patient confidentiality and process information in a confidential manner
US work authorization
Ability to assess patients without face-to face interaction, strong communication and assessment skill
Nice to have:
Ability to collaborate and communicate with members of an interdisciplinary care team
Excellent computer skills with ability to read, interpret and analyze data from various computer systems
Effective problem solving and prioritization skills
2+ years of healthcare experience, working as an RN
Previous experience in clinic setting
Ability to work independently
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve
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