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Baptist Health is hiring a Registered Nurse at Baptist Endocrinology South on Old St. Augustine Road in Jacksonville, FL. This is a full-time day-shift opportunity Monday - Friday from 8:00 AM until 5:00 PM. The primary responsibility of the Registered Nurse is phone triage. This Primary Care office is conveniently located on the corner of I-95 and Old St. Augustine Road on the Baptist South campus. They will support 8 providers and this is a busy, fast-paced office. We are looking for someone who is highly organized and comfortable not interacting with patients face to face.
Job Responsibility
Triage telephone calls
Interpret symptoms and communicating plan of care
Educate patients and families on treatment plans
Manage prior authorizations for medications
Coordinate workflow pertaining to clinical questions
Room/triage patients for providers
Reviewing the clinical messages that come through the portal and responding to them
Using strong communication and documentation skills