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Registered Nurse, Integrated Care Manager

https://www.cvshealth.com/ Logo

CVS Health

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Location:
United States

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Category:
Nursing

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Contract Type:
Employment contract

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Salary:

60522.00 - 129615.00 USD / Year

Job Description:

This position coordinates care for Oak Street Health members, collaborating with interdisciplinary care teams to support patients' health and well-being. Responsibilities include creating care plans, conducting assessments, maintaining patient records, and ensuring compliance with regulatory requirements while working remotely. Oak Street Health aims to transform healthcare through its innovative care model focused on older adults on Medicare.

Job Responsibility:

  • Manage an assigned caseload of members while remaining in compliance with all internal and regulatory requirements
  • Create and nurture relationships with all assigned members working towards their optimal overall health and well-being
  • Be the system navigator and point of contact, in collaboration with administrative support, for members and families
  • Conduct complete, timely, and accurate program specific assessments
  • Develop and maintain a person-centered care plan or family driven care plan for all members in assigned caseload involving the member's PCP, family/caregiver, Social Worker, Behavioral Health Specialists, and other specialists, as needed to evaluate the individual's needs, goals, and plan of action
  • Complete all activities and interventions outlined in the members care plan and ongoing monitoring of cases to ensure routine follow up and progression in their care plan goals
  • Document visits in electronic health record according to standards set forth in delegation contracts
  • Schedule and maintain interdisciplinary care team (ICT) meetings and facilitate associated activities with members and their identified support team
  • Maintain HIPAA standards and confidentiality of protected health information

Requirements:

  • Current RN License in good standing in the state of practice required
  • Minimum of three (3) years clinical experience, HMO /Managed Care setting preferred
  • Care Coordination / Case Management training
  • Knowledge of community resources in assigned service area
  • Knowledge of clinical standards of care preferred
  • Knowledge of Medicaid/Medicare contracts and benefit systems is preferred
  • Demonstrated customer-focused interpersonal skills to interact in an effective manner with practitioners, the interdisciplinary care team, community agencies, members, and families
  • Ability to work autonomously, follow through with delegated tasks and be directly accountable for deliverables
  • Outstanding verbal and written communication skills
  • Ability to work independently and maintain flexibility in a fast-paced, start-up environment
  • A high-level of accountability and responsibility for the outcome of care
  • Strong presentation and facilitation skills
  • Ability to affect change, work as a productive and effective team member, and adapt to changing needs and priorities
  • Excellent organizational skills and ability to manage multiple priorities appropriately
  • Independent problem-solving skills
  • A flexible, positive attitude
  • Experience working with Inner City, Suburban, and Rural neighborhood members
  • Access to reliable transportation - able to travel daily
  • Working knowledge of Microsoft Office Product Suite
  • Working knowledge of Google Suite
  • Familiar with variety of Electronic Medical Records platforms preferred
  • US work authorization

Nice to have:

  • Knowledge of clinical standards of care
  • Knowledge of Medicaid/Medicare contracts and benefit systems
  • Familiar with variety of Electronic Medical Records platforms
What we offer:
  • Paid vacation, sick time, and investment/retirement 401K match options
  • Health insurance, vision, and dental benefits
  • Opportunities for leadership development and continuing education stipends
  • New centers and flexible work environments
  • Opportunities for high levels of responsibility and rapid advancement
  • Affordable medical plan options
  • No-cost programs for wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
  • Paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance

Additional Information:

Job Posted:
May 13, 2025

Expiration:
November 01, 2025

Employment Type:
Fulltime
Work Type:
Remote work
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