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Help patients transition safely through their hospital stay. Partner with patients, families, and the care team to assess needs, coordinate services, plan discharges, and support utilization management.
Job Responsibility:
Conduct comprehensive assessments and create timely care plans & interventions
Collaborate and negotiate with patients/families and the multidisciplinary team to meet goals and preferences
Provide continuity of care and discharge planning aligned with regulatory standards
Coordinate smooth transfers and handoffs across units and settings
Deliver case management services (healthcare access, finances, housing, family dynamics, illness adjustment) using community resources
Initiate internal/external referrals
document discharge planning and UM activities accurately and on time
Perform concurrent/retrospective reviews using approved criteria
Partner closely with Social Work and support staff to implement safe, effective plans of care
Identify and remove barriers to discharge
expedite care delivery and report care coordination/UM outcomes
Collaborate with managers, physicians, medical directors, and physician advisors on status, progression of care, and regulatory compliance
Complete UM activities (payer updates, data collection, denials coordination, avoidable delay management)
deliver CMS notices within required timeframes
Build relationships with community agencies
collaborate with Ambulatory Care Management/Continuing Health
Educate staff on admission status, acute care criteria, UM, care coordination, discharge planning, and regulatory requirements
Provide age-appropriate care per departmental standards
Requirements:
Registered Nurse License issued by the state in which the Team Member practices
Bachelor’s Degree in Nursing or enrolled
2 years of clinical nursing experience
What we offer:
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Opportunity for annual increases based on performance