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Advocate Health Care Logo Advocate Health Care · Nursing

Registered Nurse Clinical Coordinator Navigator Womens Health

United States, Chicago 35.50 - 53.25 USD / Hour · Job Posted February 13, 2026
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Job Responsibility

  • Participates in the delivery of quality clinical care
  • Works closely with healthcare team and physician to assure triage, telephone assessments, home therapies and patient visits are consistent with established guidelines
  • Takes a lead role with the clinical team to meet/exceed CI goals
  • Assists physicians and associates in managing patient registries
  • Performs clinical duties as determined by the needs of the practice site(s) or as assigned by his/her manager
  • Supports a safe environment for patients and associates through effective monitoring of staff compliance to established standards of care, policies and procedures and HIPAA compliance
  • Ensures associates are up-to-date with all safety training and certifications
  • Utilizes information to implement process changes and staff education
  • Leads and participates in site clinical integration activities
  • Identifies, evaluates, and resolves potential safety problems
  • including equipment maintenance issues
  • Ensures monthly office inspection checklist and other required audits are conducted in a timely manner
  • Ensures AMG standing operating procedures are followed
  • Demonstrates independent problem solving, critical decision making
  • Holds clinical staff accountable to AMG rooming standards
  • Ensures the timely management of EMR tasks, overdue orders, test result follow-up and other patient follow-up
  • Demonstrates appropriate action and takes a lead role in emergency situations
  • Assurees timely response to emergency calls by staff
  • Oversees approved site research activities
  • Ensures staff adherence to timely and accurate documentation of all patient care services by monitoring staff compliance within all AMG wide systems, and all regulatory standards
  • Acts as a role model and champion for Culture of Safety
  • Works with the manager to resolve patient safety events in the reporting system
  • Promotes and educates staff on the reporting system to report all events and near miss events
  • Works with the manager to complete ACAs and RCAs when indicated
  • Collaborates with the manager/director and physician leadership to maintain an environment that is patient centered
  • Supports manager in monitoring data on a monthly basis, reviews with clinical staff, and physicians and develops improvement plans
  • Holds self and others accountable to adherence to AMG Service Standards, Behaviors of Excellence, AIDET and MVP
  • Participates and promotes activities to evaluate and improve processes that will contribute to patient satisfaction
  • Conducts frequent assessments of patient flow
  • Takes appropriate steps to reduce wait times and to keep patients informed of delays
  • Responsible for conveying a professional image in compliance with AMG clothing and grooming standards
  • Follows through and takes ownership of patient complaints, and practices Service Recovery where identified
  • Fosters a pleasant and professional environment, in person and over the phone
  • Ensures adequate clinical staffing at all times by developing schedules, assignments and modifying as necessary
  • Assists in coordinating managed care issues and nursing updates
  • Evaluates service levels and operational procedures such as wait-times, message management and appointment availability
  • Engages staff in resolution of identified issues
  • Actively rounds on patients, associates and physicians and ensures that the team has the necessary resources and tools to be successful
  • Actively participates and/or leads team huddles
  • Supports initiatives that enhance practice growth as well as retention of existing patients
  • Maintains an effective process for inventory control and medication supply utilization
  • Proactively manages staff schedules to minimize use of overtime, temporary staff, and registry
  • Works in collaboration with practice site manager to achieve revenue and cost targets
  • Maximizes team efficiency by utilizing all team members
  • Participates in activities which foster practice growth
  • Promotes same day access and is engaged in volume visit targets
  • Collaborates with the practice manager on Human Resource functions related to associates
  • Conducts regular staff meetings and daily huddles with associates
  • Collaborates with the manager to conduct performance reviews on time
  • Demonstrates effective time management, problem-solving, collaboration and conflict resolution skills
  • Consistently ensures manager is fully informed of key events or isues that impact practice operations
  • Provides ongoing performance feedback to associates through coaching and mentoring
  • Orients and provides training to new associates
  • Seeks opportunities to further educate and develop the associates and enhance own leadership skills
  • Assures all associates maintain certification and all required continuing education units (CEUs)
  • Assists in the creation and maintenance of an operationally efficient and physician/provider friendly work environment
  • Rounds with physicians/providers daily to review staff issues and to address and resolve operational/clinical concerns
  • Engages physicians/providers in improving processes, workflow and EMR related concerns
  • Assists physicians/providers on issues related to patient care and safety
  • Reviews physician/providers satisfaction results and collaborates with manager/director to execute improvement plans
  • Provides support to the onboarding of new physicians/providers
  • Actively participates in meetings, committees and projects
  • Keeps abreast of current clinical standards via literature, educational events and internal and external resources and networking
  • Participates in activities to enhance professional growth
  • Maintains licensure and completes required CEUs
  • Performs other duties as assigned

Requirements

  • Graduate from accredited school of nursing
  • 5+ years of nursing experience
  • BSN preferred
  • Leadership experience preferred
  • Knowledge of OSHA, FMLA, ADA, DOT regulations, CDC guidelines, Workman’s Comp Laws if applicable
  • Good communication skills
  • Proficient with keyboard and computers
  • Good time management and organizational skills
  • Current RN Licensure in State of Illinois
  • Current CPR certification
  • Ability to work varying shifts any day of the week to meet needs of the site
  • Ability to work under stressful conditions and difficult situations
  • Ability to perform lifting/transfer activities relating to patient as needed, ability to stoop/bend
  • Able to respond quickly to patient needs and work at a fast pace
  • Ability to assist in the evacuation of patients in the event of fire or other disaster
  • Ability to travel to Advocate locations
  • Ability to lift up to 35 pounds without assistance

Nice to have

  • BSN preferred
  • Leadership experience preferred

What we offer

  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
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