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Registered Nurse - Behavioral Health Call Center

United States, Wauwatosa 38.20 - 57.30 USD / Hour · Job Posted February 20, 2026
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Job Description

As a skilled and compassionate RN, you will play a pivotal role in providing and coordinating comprehensive patient care through the nursing process to deliver safe, therapeutic care in accordance with established standards, policies, and procedures. Using evidence-based practice, clinical decision making, compassion, and skills communication while leading efforts to create the safest patient environment and the best patient experience across the continuum.

Job Responsibility

  • Help Facilitate Internal Aurora Transfers telephonically
  • Help Facilitate Non-Aurora Transfers telephonically, assessing documentation, MD triage, taking and entering orders
  • Will perform Tele Intake (telephonic or Video) assessments for patients in the ER that have a Behavioral Health Consult
  • Triage with appropriate on Call MD, along with taking and entering orders
  • Take Triage calls telephonically for patients looking for inpatient to see if medical clearance is needed prior to the patient arriving to the hospital for an assessment
  • On occasion preforming assessments for outpatient programs and triaging that assessment with the MD for recommended level of are and scheduling the patient for program
  • Providing and coordinating comprehensive patient care through the nursing process to deliver safe, therapeutic care
  • Using evidence-based practice, clinical decision making, compassion, and skills communication while leading efforts to create the safest patient environment and the best patient experience across the continuum

Requirements

  • Completion of an accredited or approved program in nursing
  • Registered Nurse license issued by the state in which the teammate practices
  • Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association

What we offer

  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

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