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360 Resourcing Solutions Logo 360 Resourcing Solutions · Nursing

Registered Manager

United Kingdom, Bradford Employment contract 42000.00 - 45000.00 GBP / Year · Job Posted May 15, 2026
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Job Description

We are seeking an experienced and motivated Registered Manager to lead our West Yorkshire service. This role has a strong focus on supporting individuals with both mental health needs and complex care requirements, including individuals living with Emotionally Unstable Personality Disorder (EUPD), Non-Epileptic Attack Disorder, Psychosis, Schizophrenia, Bipolar Disorder, and other complex conditions. As Registered Manager, you will have full operational responsibility for the day to day management of the service, leading a large and diverse workforce while ensuring the delivery of safe, effective, and high quality care that enables individuals to live as independently as possible. You will work closely with senior leadership, colleagues, commissioners, healthcare professionals, and families to ensure regulatory compliance, operational excellence, sustainable service growth, and exceptional outcomes for the people we support.

Job Responsibility

  • Ensure the delivery of high quality, person centred care that promotes independence, dignity, and choice
  • Maintain staffing levels at 110% capacity, identifying recruitment needs and working closely with the Recruitment Team
  • Oversee effective matching of care staff to service user needs
  • Ensure changes in service users' needs are identified and responded to promptly
  • Respond to all new referrals within contractual and organisational timescales
  • Maintain strong communication and relationships with commissioners, service users, relatives, and professionals
  • Ensure the office is appropriately resourced during office hours and that an effective out of hours on call service is in place (Which you will also be a part of)
  • Investigate and respond to complaints and concerns in line with organisational policy
  • Register with the Care Quality Commission (CQC) as Registered Manager and maintain responsibility for regulatory compliance
  • Ensure compliance with the Health & Social Care Act 2008 (Regulated Activities) Regulations 2014 and CQC guidance
  • Maintain compliance KPIs including supervision, appraisals, training, audits, care planning, and safeguarding
  • Ensure safeguarding concerns are reported appropriately and investigations completed as required
  • Meet duty of candour requirements and submit all CQC notifications within required timescales
  • Lead on health and safety, including monthly audits and risk reduction actions
  • Uphold the organisation's vision, values, and behaviour framework
  • Lead, motivate, and develop staff across all levels
  • Oversee recruitment, onboarding, supervision, appraisals, training, and absence management
  • Ensure staff are trained and supported to meet role responsibilities
  • Promote effective communication across a large and dispersed workforce
  • Provide advice, guidance, and support to staff as required

Requirements

  • Minimum of 2 years' experience in management within a health and social care setting
  • At least 2 years' experience in an operational management role
  • Experience within supported living, domiciliary care, mental health, and complex care services
  • Proven experience managing and developing effective teams
  • Strong understanding of current legal and regulatory frameworks
  • Level 5 Diploma in Leadership for Health and Social Care (or equivalent), or willingness to work towards
  • Willingness to register with the CQC as Registered Manager
  • Full UK driving licence and access to own vehicle
  • Willingness to participate in an on call rota

Nice to have

  • Experience working with individuals with EUPD, Psychosis, Schizophrenia, Bipolar Disorder, and complex mental health presentations
  • Experience managing service growth and development
  • Experience engaging with commissioners and external stakeholders

What we offer

  • Salary of £42,000 – £45,000 per annum (depending on experience)
  • Full-time permanent position – 40 hours per week, Monday to Friday (9am–5pm)
  • Comprehensive Training – Access to the Optimo Learning Academy for ongoing development and support
  • Career Progression – Opportunities within a growing organisation
  • Supportive Team Environment – Join a friendly and collaborative team
  • Employee Assistance Programme – 24/7 professional support via Health Assured
  • Reward Gateway – Access to retail discounts and recognition benefits
  • £500 Refer a Friend Scheme
  • Paid Birthday Leave – An additional paid day off for your birthday
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