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A growing supported living provider is seeking an experienced Registered Manager to oversee a portfolio of 3 supported living services in East London. This is a multi-site leadership role responsible for operational oversight, compliance, safeguarding, quality and service delivery across services supporting adults with learning disabilities and autism. You will lead and support your team across the 3 supported living services, ensuring high-quality, safe and compliant service delivery in line with CQC standards with a strong focus on providing excellent standards of customer experience. You will work closely with the highly visible Head of Service Operations and senior leadership team, playing a key role in service growth and development.
Job Responsibility
Oversee 3 supported living sites within 15 mins of each other with a total of 7 clients
Lead compliance and CQC regulatory responsibilities across all sites
Support and develop staff
Conduct site visits, audits, record checks and staff support
Maintain high standards across the five CQC key lines of enquiry
Support service growth, new service-user placements and referrals
Build and maintain relationships with Local Authorities and stakeholders
Improving scheduled activities available for clients in line with their preferences
Requirements
Experience as a Registered Manager or in a multi-site senior leadership role
Strong supported living / adult social care background
Strong emphasis on customer excellence
Experience supporting people with learning disabilities and autism
Strong knowledge of CQC, compliance and operational management