Registered Manager / Head of Care Operations Job at Compass Associates (Leatherhead)

Head of Care Operations & Quality

Head of Care Operations & Quality at Avanti Homecare, a family-run domiciliary c...

Location

United Kingdom , Derbyshire

Salary:

60000.00 - 65000.00 GBP / Year

Avanti Homecare

Expiration Date

Until further notice

Requirements

Extensive senior operational leadership experience within Health and Social Care, alongside strong quality, governance and compliance oversight experience within regulated services
Proven leadership and people-management skills
able to hold managers to account while developing them
Comfortable working in a visible, hands-on leadership role with regular on-site presence across branches and flexibility to respond to operational pressures when needed
Strong operational judgement and the ability to remain calm, organised and decisive in fast-moving care environments
Demonstrable success leading services from Good to Outstanding (or equivalent measurable improvement)
Hands-on experience using and analysing data from digital care systems (e.g., Access Care Planning, PeoplePlanner or close equivalents)
Deep knowledge of CQC regulations and the Single Assessment Framework and experience leading teams through inspections
Ability to think strategically while remaining hands-on and operationally focused
Excellent communication and relationship-building skills, with credibility across teams, regulators and external stakeholders

Job Responsibility

Provide strong operational leadership across Avanti’s branches, ensuring safe, stable, consistent and accountable service delivery
Lead through periods of operational change and support branches to move from reactive firefighting to stable, well-led operational management
Provide line management, coaching and accountability for our Registered Managers
Ensure we are inspection-ready at all times and aligned to the CQC Single Assessment Framework (SAF) and Quality Statements
Lead the development and delivery of Avanti’s care strategy, driving improvement, innovation and service development
Give the COO and CEO high confidence that governance, compliance and risk are rigorously managed
Line-manage, coach and support the two Registered Managers, helping them build strong operational leadership, accountability and well-organised branches
Drive consistency, structure and high standards across both services, supporting managers to move from reactive firefighting to calm, organised leadership
Build leadership capability within branch teams through coaching, support and continuous learning from incidents/complaints
Role-model Avanti values and help create an honest and accountable culture across the organisation

What we offer

Competitive salary
The opportunity to shape Avanti’s care strategy, strengthen operational leadership across our branches and help lead us towards an Outstanding CQC rating
A supportive, values-driven environment that welcomes innovation over “how it’s always been done.”
Full backing from the COO and CEO to drive meaningful, measurable change

Fulltime

Head of Clinical Operations

As Head of Clinical Operations, you will sit at the heart of Eucalyptus’ Global ...

Location

Australia , New South Wales

Salary:

Not provided

Eucalyptus

Expiration Date

Until further notice

Requirements

AHPRA-registered doctor (or equivalent)
Experience in clinical governance, digital health, healthcare operations, or systems-level clinical leadership
Proven leader of people and systems in complex, regulated, or multi-market environments
Operationally exceptional with ability to design and optimise processes
Strategic and executional
Risk, safety, and quality fluent
Cross-functional influencer
Leader through change

Job Responsibility

Set the direction for Clinical Operations globally
Design the operating model for clinical excellence
Act as a senior clinical leader
Build and evolve the systems that underpin safety and risk management
Drive cross-functional alignment
Provide expert oversight for new markets, new treatments, and new care models
Represent Eucalyptus externally
Lead, coach, and grow a high-performing team

What we offer

Equity for everyone
Catered wellness talks
Exercise classes
Whoop membership
Free barista coffees
Funded social clubs
Quarterly rooftop parties
Learning budgets
Conferences
Certifications

Head of Pharmacy

We’re looking for an experienced Head of Pharmacy (Superintendent Pharmacist) to...

Location

United Kingdom , Birmingham

Salary:

Not provided

Eucalyptus

Expiration Date

Until further notice

Requirements

Minimum 10 years’ experience as a registered pharmacist with the General Pharmaceutical Council (GPhC)
Minimum 1 year experience as a Superintendent / Deputy Superintendent Pharmacist or senior pharmacy leader (e.g., Head of Pharmacy, Clinical Governance Lead)
Proven understanding of GPhC, CQC, and MHRA frameworks and their operational application
Strong working knowledge of the Medicines Act, Misuse of Drugs Regulations, and Responsible Pharmacist Regulations
Demonstrated ability to manage audits, regulatory inspections, and compliance reviews
Experience developing and implementing Standard Operating Procedures (SOPs)
Demonstrated experience scaling pharmacy and warehouse operations, including fulfilment workflows, workforce planning, throughput optimisation, and safely supporting increased order volumes across multiple product lines
Excellent leadership, coaching, and people management skills
High attention to detail and ability to communicate complex information clearly and effectively
Strong organisational and analytical abilities

Job Responsibility

Serve as the Superintendent Pharmacist for the business, ensuring full compliance with the Medicines Act 1968, Misuse of Drugs Regulations 2001, and GPhC Standards for Registered Pharmacies
Provide strategic and operational leadership across all pharmacy activities, including prescription validation, dispensing, and patient communication
Oversee clinical governance frameworks, ensuring risk management, quality assurance, and incident reporting meet internal and regulatory expectations
Act as the primary liaison with the General Pharmaceutical Council (GPhC), ensuring all notifications and registrations are accurate and up to date
Maintain oversight of controlled drug management, ensuring appropriate recording, storage, and destruction procedures are in place
Ensure all SOPs and governance processes are regularly reviewed and compliant with current legislation
Lead and mentor the clinical pharmacy team - supporting ongoing training, competency assessment, and professional development
Champion patient-centred care and continuous improvement across all pharmacy and clinical operations
Support business growth by advising on safe implementation of new products, services, or treatment models
Oversee audit and inspection readiness activities, ensuring regulatory compliance at all times

What we offer

Your own stake in the business with our employee options programme
A monthly wellness allowance, for you to spend on whatever wellness means to you
A yearly personal development budget and 3 extra days of leave to continuously up-skill yourself
25 days holiday + bank holidays with an enhanced parental leave policy
Your own MacBook and more

Fulltime

Head of Quality – Complex Homecare Provider

Head of Quality for a specialist community healthcare organisation that delivers...

Location

United Kingdom , Burgess Hill

Salary:

50000.00 - 55000.00 GBP / Year

Compass Associates

Expiration Date

Until further notice

Requirements

Experienced Registered Manager (from any health or social care setting) with history of least a “Good” CQC rating
Proven background in quality improvement, compliance, or governance
Strong stakeholder engagement and leadership skills
Strategic mindset with the ability to translate policy into practice
Clinical or non-clinical backgrounds will be considered

Job Responsibility

Lead on quality, governance, and risk management across the organisation
Drive CQC compliance, audit readiness, and inspection outcomes
Oversee safeguarding, information governance, and GDPR processes
Develop and maintain governance frameworks and risk registers
Conduct investigations, incident reviews, and root cause analysis
Chair governance and quality improvement meetings
Monitor client experience, feedback, and complaints to inform improvement plans
Support operational efficiency and resource management
Lead the implementation and adoption of a new quality management system

What we offer

25 days annual leave + 8 bank holidays
Mileage allowance
Employee Assistance Programme (EAP)
Blue Light Card

Fulltime

Registered Locality Manager

Real Life Options is a registered charity, we deliver creative, dynamic and pers...

Location

United Kingdom , Annesley

Salary:

40000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

S/NVQ Level 5 (in both management and care) or equivalent
Minimum 2 years supervisory/management experience within a relevant care setting
A track record of working within services for people with learning disabilities, autism, challenging behavioural and complex mental health
Good knowledge of CQC Inspection Framework and Statutory Requirements
Responsible for ensuring and maintaining good governance and mandatory compliance across all services at all times
Financial responsibility and reporting to Head of Operations or equivalent
Experience of Supported living services, Outreach Support and Domiciliary Care
Excellent communication and organisational skills
Leadership Qualities
IT literate

Job Responsibility

Provide positive leadership, direction and management to the staff teams working across the support services, ensuring the upmost quality care and support is delivered to the people we support at all times
Work flexibly and be visible across all services
Work collaboratively with the staff teams to plan, schedule, review, implement individual care and support ensuring the highest standard of care is delivered by a skilled, motivated and client focused staff team
Be accountable, ensuring the services are compliant with continuous oversight and progress to maintain the quality assurance and compliance of the services whilst striving to exceed external regulatory and contractual requirements
Lead the team and support 3 Deputy Managers and 5 Service Leads

What we offer

Accredited training
Access to training bursaries
Minimum of 33-days paid holiday a year, including bank holidays (pro-rata for part time staff)
Employer contributory pension scheme
Free Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information)
Life cover 2 x Annual Salary
Refer a Friend Incentive £250 Bonus (terms and conditions apply)
Annual pay reviews
Generous benefit and pension scheme

Fulltime

Registered Locality Manager

An exciting opportunity has arisen for an experienced Registered Locality Manage...

Location

United Kingdom , Hartlepool

Salary:

42000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

S/NVQ Level 4 (in both management and care) or equivalent
Minimum 2 years supervisory/management experience within a relevant care setting
A track record of working within services for people with learning disabilities and autism
Good knowledge of CQC KLOE, Inspection Framework and Statutory Requirements
Responsible for ensuring and maintaining good governance and mandatory compliance across all services at all times
Report to the Head of Operations
Experience of Supported living services, Outreach Support and Domiciliary Care
Excellent communication and organisational skills
Leadership Qualities
IT literate

Job Responsibility

Provide positive leadership, support and management across the support services, ensuring the safe delivery of person-centred support, exceeding all contractual and statutory compliance
Be prepared to work flexibly, be creative and work collaboratively with the management team, frontline staff and multi-disciplinary teams with the planning, scheduling, and implementing individual care and support to the people we support in the least restrictive way
Ensuring the highest standard of care is delivered by a skilled, motivated and client focused team
Lead the team and supporting 2 Deputy Managers, 2 Service Leads and 1 Scheduling Assistant
Manage and prioritise your own workload whilst supporting the team
Effective financial and budgetary management capabilities

What we offer

Real Life Options complete annual pay reviews
fantastic benefit and generous pension scheme

Fulltime

Registered Locality Manager

Real Life Options is a registered charity, we deliver creative, dynamic and pers...

Location

United Kingdom , Derby

Salary:

40000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

S/NVQ Level 5 (in both management and care) or equivalent
Minimum 2 years supervisory/management experience within a relevant care setting
A track record of working within services for people with learning disabilities, autism, challenging behavioural and complex mental health
Good knowledge of CQC Inspection Framework and Statutory Requirements
Responsible for ensuring and maintaining good governance and mandatory compliance across all services at all times
Financial responsibility and reporting to Head of Operations or equivalent
Experience of Supported living services, Outreach Support and Domiciliary Care
Excellent communication and organisational skills
Leadership Qualities
IT literate

Job Responsibility

Successfully register with CQC and be the registered responsible manager across our services
Provide positive leadership, direction and management to the staff teams
Ensure the upmost quality care and support is delivered
Work flexibly and be visible across all services
Work collaboratively with the staff teams to plan, schedule, review, implement individual care and support
Be accountable, ensuring the services are compliant with continuous oversight and progress to maintain the quality assurance and compliance of the services
Strive to exceed external regulatory and contractual requirements
Lead the team and supporting 3 Deputy Managers and 5 Service Leads
Manage and prioritise your own workload whilst supporting the team
Provide effective financial and budgetary management

What we offer

Accredited training giving you the knowledge and skills to deliver a first rate job
Access to training bursaries
A minimum of 33-days paid holiday a year, including bank holidays (pro-rata for part time staff)
An employer contributory pension scheme
A free Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information)
Life cover 2 x Annual Salary
Refer a Friend Incentive £250 Bonus (terms and conditions apply)

Fulltime

Hospice Registered Nurse Case Manager

Responsible for identifying and coordinating patient/family care to support term...

Location

United States , Port Washington; Grafton; Saukville

Salary:

38.20 - 57.30 USD / Hour

Advocate Aurora Health

Expiration Date

Until further notice

Requirements

Registered Nurse license issued by the state in which the team member practices
Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained upon hire unless department leader has determined it is not required
A valid driver’s license issued by the Division of Motor Vehicles
Completion of an accredited or approved program in Nursing
Typically requires 1-2 years of experience in nursing that includes experiences in home health, hospice, medical/surgical, long term care, emergency care/ICU or oncology or similar related experience
Competent in the principles of deformity prevention, normal range of motion, body mechanics and body alignment
and fundamental principles of human behavior and an understanding of the effects of stress upon individuals and groups
Excellent awareness and perception skills, for the purpose of assessing a patient's needs, concerns and to recognize changes in their health condition
Excellent communication and interpersonal skills
Excellent decision making and critical thinking skills, with the ability to work independently and make sound judgments

Job Responsibility

Responsible for identifying and coordinating patient/family care to support terminally ill patients and families in all hospice settings
Educates patients and families regarding disease processes and trajectory, disease management, hospice philosophies, signs and symptoms of decline and end of life
Updates the primary physician as indicated and according to agency, accreditation, state and federal requirements
Responsible for continuous review of all aspects of every patient of her/his caseload to include appropriate utilization of services and the appropriate hospice level of care criteria are met
Makes referrals to other team members as appropriate
Administers medication and treatments as prescribed by the physician
Leads the interdisciplinary care group (IDG) specific to each patient and family on their caseload
Working within the IDG to develop, revise, and implement the patient’s Plan of Care
Coordinates all services and collaborates with members of the interdisciplinary team to provide consistent patient care
Arranges for and/or recommends equipment, medical supplies and other necessary items and services as indicated

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

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Registered Manager / Head of Care Operations

Job Description

Job Responsibility

Requirements

Nice to have

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