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Compass Associates are proud to be working in partnership with a well-established domiciliary care provider to recruit a Registered Manager for their Durham branch. The branch has recently secured additional local authority work, contributing to further service expansion across the county. The Registered Manager will lead a substantial domiciliary care operation currently delivering approximately: 6,000 care hours per week, Growth projected towards 6,500 hours per week, Coverage across a large geographical area spanning both urban and rural locations throughout County Durham. This is a highly operational role requiring a confident and resilient leader capable of stabilising teams, improving compliance standards, and embedding consistency across a large service.
Job Responsibility:
Hold CQC Registered Manager status for the Durham branch
Provide operational leadership across a large-scale domiciliary care service
Ensure all care pathways, service user documentation, and governance processes remain fully compliant and up to date
Prepare for and manage future CQC inspections
Support and motivate a mixed team of existing and newly recruited staff
Create a stable, unified culture during a period of operational change
Work closely with senior operational and compliance colleagues to improve branch performance
Oversee service delivery across a large geographical territory
Act as an escalation point within the on-call structure
Requirements:
Previous experience as a CQC Registered Manager within domiciliary care
Experience managing medium-to-large scale home care operations
Strong working knowledge of CQC regulations, safeguarding, governance, and compliance processes
Previous involvement in CQC inspections, either leading or supporting inspections
Ability to manage fast-paced, high-volume services
Proven leadership capability during periods of operational change or instability
Strong communication and team engagement skills
Full UK driving licence
Nice to have:
Experience managing services delivering 3,500+ hours per week
Compliance turnaround experience within domiciliary care settings
Experience stabilising teams during periods of change
Exposure to large geographical service areas with complex logistics
Ability to improve operational performance while maintaining service continuity
What we offer:
£45,000 – £50,000 per annum
Full-time permanent contract
Flexible start and finish times
Supportive senior leadership structure
Opportunity to lead a large-scale, established service
Career progression opportunities within a growing organisation