Registered Home Manager

• Manage the day-to-day running of all aspects of the home including
• the standards and quality of care, recruitment and training issues, communication with the team, the premises of Highgate’s Home and financial matters
• Recognise and assess individuals’ needs, involving relevant professional agencies and relatives where needed, in order to formulate personalised care plans for each individual
• Ensure the highest level of personal care and attention is delivered to residents following individual care plans carefully and ensuring all contact is polite, friendly, warm and supportive
• Responsible for understanding and complying with statutory and legal requirements relevant throughout the home, including HACCP, COSHH, Health and Safety, all aspects of the Care Standards Act to maintain a safe environment throughout the home
• Monitor the effective running of the home ensuring all legislation and regulations concerning environmental health, infection control, building control, planning and health and safety are met and all risk assessments are regularly carried out (including fire checks) to meet the high standards expected in Highgate’s Homes
• Maintain all legal and statutory records, displayed records concerning the home
• insurance certificates, registration documents
• Also maintain records of complaints, Safety User Guide and Statement of Purpose, financial, employee training, residents and maintenance, legal advisers (to be contacted before undertaking any disciplinary)
• Responsible for investigating any complaints, compile reports and take any appropriate action if required
• Liaise and co-operate with CSCI inspectors and inspections
• Ensure residents’ individual care plans, to administer medication to residents as prescribed, accurately maintaining appropriate records for both
• Responsible for overseeing ordering, checking in and stock control of residents’ prescribed medication and maintaining systems to ensure effective stock management of all products
• Be an active and encouraging Manager, establish and maintain effective means of communication and good relationships with residents, relatives, employees in the home along with others externally such as professionals in the caring environment, outside suppliers, agencies
• Oversee organisation of staff including
• overseeing staff rotas, ensuring adequate numbers of staff are employed and all shifts are covered, managing staff holidays and sickness levels
• Oversee and ensure residents are supported with their personal financial arrangements, maintaining confidentiality of all information, and that any financial transaction is recorded and treated with the utmost honesty

• Previous experience in a similar role
• NVQ level 5 (or willing to work towards this)
• Nursing Qualification desireable
• Warm, approachable, and brimming with positivity
• Organised, reliable, and confident in leading a team
• Creative, enthusiastic, and able to motivate others
• Passionate about improving the lives of older people
• Able to work flexibly across some evenings and weekends

Nursing Qualification desireable

• A friendly, supportive, and welcoming workplace
• Real opportunities for ongoing training and career progression
• A chance to make a meaningful impact in people’s lives every day
• A valued role within a close-knit team that cares as much about each other as we do our residents