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360 Resourcing Solutions Logo 360 Resourcing Solutions · Nursing

Registered Care Manager

United Kingdom, Sefton 30000.00 - 35000.00 GBP / Year · Job Posted July 03, 2026
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Job Description

At ICare Group, we are more than just a care provider—we are a community-focused organisation dedicated to enhancing the quality of life for those we serve. Our Home Care (Domiciliary Care) services offer essential support to individuals in the comfort of their own homes. As a Registered Care Manager, you will lead our team in delivering exceptional care while overseeing the operational efficiency and growth of our services. If you are passionate about leading a team and making a meaningful impact in home care, we would love to hear from you!

Job Responsibility

  • Oversee the day-to-day management and coordination of the branch to ensure efficient and profitable operations while maintaining the highest standard of domiciliary care
  • Hold the CQC registration for the branch and ensure compliance with CQC guidelines
  • Maintain accurate records, produce reports, and investigate complaints from service users and employees
  • Manage the recruitment process, including actively recruiting new care staff, guiding them through onboarding, and creating weekly staffing rotas
  • Identify and pursue new business opportunities to support the commercial growth of the branch
  • Stay updated on operational issues and methods. Ensure compliance with health and safety, emergency regulations, and operational policies
  • Regularly review branch operations to ensure all customer needs are met and policies and procedures are communicated and implemented effectively
  • Manage a robust quality service that promotes high standards and positive outcomes for service users
  • Provide emergency hands-on care, undertake on-call duties, attend social events if required, and offer emergency telephone assistance to care staff
  • Effectively liaise with other departments, employees, key stakeholders such as commissioners and customers, and the public
  • Perform other duties as requested to support the branch’s success

Requirements

  • NVQ/QCF Level 3 in Health and Social Care is required
  • Level 5 in Health and Social Care is desirable or working towards
  • Previous experience in a managerial or supervisory capacity in the domiciliary care sector is essential
  • Proven ability to effectively lead, delegate, and mentor staff
  • Strong organisational abilities with experience in producing staffing rotas and managing multiple responsibilities
  • Ability to work flexibly, including extended hours where necessary, and provide hands-on care during staff shortages
  • Reliable and punctual with a commitment to upholding the highest standards of care
  • A valid driving license and access to a vehicle are required
  • Hold or willing to obtain work related car insurance
  • Willingness to undergo enhanced DBS clearance

What we offer

  • Refer a Friend Scheme: Earn £125 for both you and your referral
  • Quarterly and Annual Carer Awards
  • Blue Light Card: We will reimburse the cost of your Blue Light Card
  • Employee Assistance Programme
  • Mileage Allowance
  • Dedicated People and Wellbeing Team
  • Growth Opportunities
  • Supportive Environment
  • Champion Sustainability in Healthcare
  • Weekly or Fortnightly Pay and Pension
  • Toll/Bridge/Tunnel Costs Covered
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