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Register admin

Brook-St Hiredonline

Location:
United Kingdom , City of Newport

Category:
Office Administration

Contract Type:
Not provided

Salary:

13.90 GBP / Hour

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Job Description:

This is an administration role within the Recordals Team to process updates to the Design and Trademark registers in response to requests received from internal and external customers.

Job Responsibility:

Examine newly filed Trade mark recordal forms and accompanying legal documentation to ensure they meet legal requirements for filing
Examine newly filed Design recordal forms and accompanying legal documentation to ensure they comply with legal requirements for filing
Accurately update the relevant registers with the information provided on the form or ensure deficiencies/anomalies are brought to the customer's attention
Explain verbally and/or in writing how a decision has been reached in a professional and customer friendly manner
Investigate and respond to gaps, errors and irregularities in information
Answer telephone calls promptly and provide constructive advice to ensure a high standard of customer care
Take notes of the content of calls and annotate cases when necessary
On a rota basis respond to emails sent to the group Recordals Email Account within 24 hours
Once trained, participate in answering calls and emails for our Customer Support Centre and helping other teams as and when required

Requirements:

1+ Years administrative experience
Good organisational skills
IT literate
Attention to detail

What we offer:

on site parking
gym
cafes
flexible
hybrid working arrangements

Additional Information:

Job Posted:
January 09, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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