Regional Workplace Manager Job at Ampa - Legal & Professional Services (Birmingham)

Workplace Operations Manager

The Workplace Operations Manager at Ledger is responsible for overseeing non-tec...

Location

France , Paris

Salary:

Not provided

Ledger

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business administration, hospitality management, or a related field
Proven experience (5+ years) managing workplace operations with a focus on soft services and employee experience
Strong management and interpersonal skills with the ability to build relationships across functions and with external vendors
Expertise in space planning, workplace zoning, and managing complex service portfolios
Organizational and project management skills, with a proactive and problem-solving mindset
Familiarity with workplace technology and finance tools and platforms to manage soft services (e.g., Jira Ticketing)
Excellent proficiency in English
Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities

Job Responsibility

Supervise and enhance service provider performance for cleaning, catering, mailroom, reception, and other non-technical services at 106T
Develop and implement strategies to improve food offerings, employee amenities, and overall workplace satisfaction
Regularly evaluate vendor contracts to ensure quality and cost-efficiency
Anticipate workplace needs through proactive space planning and zoning, ensuring optimal utilization of the 106T headquarters
Collaborate with cross-functional teams to align spatial setups with business objectives
Support workplace changes and moves, ensuring minimal disruption and optimal functionality
Work closely with Engagement teams to support successful internal and external events at 106T and other locations
Align with stakeholders (e.g., HR, IT, Facilities) to deliver consistent and integrated workplace experiences
Act as a central point of contact for workplace-related inquiries and escalate soft service challenges as needed
Oversee and coordinate workplace operations across Ledger's international offices, ensuring consistency in service delivery and adherence to company standards

What we offer

Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow
Flexibility: A hybrid work policy
Social: Annual company outing for Ledgerdary Days, plus frequent social events, snacks and drinks
Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage
Well-being: Personal development, coaching & fitness with our dedicated partners
Vacation: Five weeks of paid leave per year, in addition to national holidays and rest & relaxation (RTT) days
High tech: Access to high performance office equipment and gadgets, including Apple products
Transport: Ledger reimburses part of your preferred means of transportation
Discounts: Employee discount on all our products

Fulltime

Workplace Team Leader

An incredible opportunity to take charge of workplace operations in one of the U...

Location

United Kingdom , London

Salary:

Not provided

Ampa - Legal & Professional Services

Expiration Date

Until further notice

Requirements

5+ years’ experience managing Workplace/Facilities operations in a professional services environment
Strong leadership experience across multi-site operations
High-level understanding of statutory and compliance requirements
Proven background managing front-of-house teams and high-volume workplace operations
Excellent communication skills, with resilience and confidence in handling complex situations
Strong budgeting, troubleshooting, and contractor-management experience
Proficiency across Microsoft 365, Teams, and workplace technologies
Hands-on mindset with the ability to thrive in a fast-paced environment
Experience delivering process improvements and operational efficiencies

Job Responsibility

Build strong relationships across the business to understand needs and deliver an exceptional, professional service
Ensure all requests, enquiries, and workspace standards are delivered to high service levels
Liaising with Internal events team to support all managed and non-managed events at locations of responsibility
Maintain excellent housekeeping and a welcoming, high-quality environment for all building users
Oversee visitor management processes, ensuring compliance and exceptional first impressions
Supporting appropriate objectives and strategies with the Regional Workplace Managers to deliver an outstanding service
Lead day-to-day operational delivery across Workplace services, including reception, meeting suites, catering, cleaning, vending, and document services
Manage and review SLAs, drive continuous improvement, and ensure value for money
Oversee contractor performance, reporting, and relationship management
Supervise external contractors and building management teams as required

Fulltime

Operations Coordinator, Workplace

You’ll be a vital part of the Workplace team and be responsible for the leadersh...

Location

Australia , Perth

Salary:

Not provided

Aurecon Group

Expiration Date

March 17, 2026

Requirements

Experience in a similar Workplace/Facilities role
Enjoys developing processes & procedures
Brings enthusiasm and energy to the Workplace team
Can develop strong relationships across a business
Is passionate about driving process improvement
Brings strong leadership experience to the role
Is a self-starter who is adaptable, resilient and thrives in a fast paced, exciting, people centric environment

Job Responsibility

Monitoring our Facilities, Compliance and Maintenance plans, ensuring all workplaces run smoothly and legal compliance activities are met across all sites
Supporting Workplace Manager Supplier Account Management (including managing operational budgets) across this region, monitoring vendors to seek performance improvement and value where possible
Supporting the Workplace Manager and Workplace Experience Business Partner in delivering our strategies for Aurecon Experience, Front of House and Events
Manage fleet vehicles including the servicing, cleaning and maintenance of the vehicles
Manage security passes for the Perth office completing regular audits for security compliance
Supporting the Workplace Manager in delivery of Workplace projects across the region and driving new continuous improvement initiatives
Representing the Workplace team in our business
working with key stakeholders (Senior Leadership, Technology, H&S team etc.)

Fulltime

!

Global Workplace Operations Manager

We're scaling rapidly across multiple global offices and continuing to open new ...

Location

United States , New York

Salary:

165000.00 - 200000.00 USD / Year

Harvey

Expiration Date

Until further notice

Requirements

5+ years in workplace operations, office management, or related program management roles
Proven experience effectively managing distributed teams with high standards for execution
Systems-oriented: comfortable with spreadsheets, process automation, workflow tools, and evaluating/implementing new systems
Strong cross-functional partnership skills
Extreme attention to detail
Autonomous, decisive, and comfortable with ambiguity—you prioritize impact and move quickly
Experience managing vendor relationships and holding vendors accountable to standards
Quick problem-solver who stays calm under pressure when urgent issues arise
Able to travel to offices globally (~2 weeks per quarter)

Job Responsibility

Build the Program: Design and document global workplace operations playbooks and standards that can be utilized across new and existing offices
Implement systems and tools (ticketing, vendor management, space planning, etc.) that enable seamless, scalable operations
Own and optimize the workplace operations budget
create spend models that make sense across different office sizes and regions
Ensure health, safety, and compliance standards are met across all offices and adapt to local regulations in each country
Lead the Team: Manage office coordinators and office managers
Set clear expectations and coach your team to consistently deliver excellence in the details
Hire and onboard additional team members as we expand globally
Drive Flawless Execution: Own employee onboarding logistics, candidate experience, visitor management, seating assignments, office moves, and everything in between
Manage vendor relationships (cleaners, plants, snacks, IT support, facilities, etc.) to ensure offices are pristine and well-maintained

What we offer

Offers Equity
Offers Bonus
Comprehensive health, dental and vision coverage
retirement benefits (401k match up to 4%)
flexible PTO

Fulltime

Senior Manager, Workplace Experience

At Docebo, the workplace is more than where we work—it’s how we connect, collabo...

Location

Canada , Toronto

Salary:

104400.00 - 139200.00 CAD / Year

Docebo

Expiration Date

Until further notice

Requirements

8+ years of experience in workplace experience, office operations, facilities management, or a related field
At least 3 years in a global, multi-location leadership role
Proven experience leading and developing teams across regions and time zones
Strong understanding of global workplace safety, compliance, and regulatory requirements
Experience managing complex budgets, vendor contracts, and operational planning at scale
A strategic mindset with the ability to translate vision into execution in fast-paced, evolving environments
Excellent stakeholder management and communication skills, with the ability to influence senior leaders and cross-functional partners
High comfort with ambiguity and change
Strong project management and organizational skills, with a bias toward action and continuous improvement
Experience in a SaaS or high-growth technology company is strongly preferred

Job Responsibility

Own and lead global workplace operations across all Docebo offices, ensuring consistency, efficiency, and high standards while respecting local nuance
Design and implement standardized workplace experience and office management practices, policies, and programs that scale with the organization
Lead, coach, and support regional office managers, fostering accountability, development, and operational excellence across regions
Partner closely with the People team to support onboarding experiences, in-office programming, engagement initiatives, and moments that matter across the employee lifecycle
Oversee workplace safety, security, and regulatory compliance across regions, ensuring adherence to local health, safety, and environmental standards
Manage global vendor relationships, contracts, and service providers, balancing quality, cost optimization, and employee experience
Own and manage the global workplace budget, including forecasting, reporting, and identifying efficiencies aligned with business priorities
Lead and support cross-functional initiatives such as office moves, expansions, redesigns, and new workplace programs in partnership with IT, HR, Facilities, and Finance
Define and track KPIs for workplace operations and experience, using data and employee feedback to continuously improve
Act as a change leader, helping teams navigate growth, transformation, and evolving ways of working

What we offer

Employee Share Purchase Plan (ESPP) at a 15% discount
Health benefits
Paid vacation days
Two company-wide Docebo Days
Floating holidays for cultural celebrations
Birthday off
Parental leave coverage
Access to Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors)
Company-wide events
4:30 PM Fridays (eligible employees only)

Fulltime

Regional Colleague Experience Lead - Americas

Lead the development and implementation of Workplace Experience Program initiati...

Location

United States , Houston

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Degree or diploma in appropriate discipline
Relevant experience in workplace, corporate real estate, hospitality, events, or service industry
Track record of co-creating innovative solutions that deliver measurable outcomes
Knowledge of processes including visitor management, meeting room support, employee engagement, internal communications, and facility management
Understanding of workplace analytics to make data-driven decisions
Awareness of generic office design and ways of working principles
Exceptional stakeholder management with ability to build trust-based relationships at all levels
Experience working across multiple countries with familiarity of diverse cultures in Americas region
Demonstrated ability to effectively communicate and engage with stakeholders including team members, colleagues, and external clients
Willingness and ability to travel as required

Job Responsibility

Serve as strategic advisor and relationship champion within vested partnership model ensuring mutual success and continuous value creation
Identify and develop strategic goals, priorities, and desired outcomes aligned with global vision
Collaborate closely with Global Workplace Experience team to ensure global consistency across all initiatives
Champion and promote Workplace Experience initiatives to business leadership while identifying key areas of support for business units
Foster strong relationships with clients, key stakeholders, and customers by facilitating regular customer forums for 360-degree feedback
Work closely with Regional Director to establish robust governance framework including annual, quarterly, and monthly governance meetings
Plan, manage, and implement site-specific Workplace Experience Program initiatives aligned with global vision and adapted to regional needs
Drive continuous improvement through shared data analytics and transparent benchmarking for enhanced performance
Identify opportunities for service enhancement while assisting clients in making informed decisions regarding cost and value add
Report on progress, share innovation and best practices, and celebrate successes across regional implementations

What we offer

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

Fulltime

Assistant Workplace Manager

The Assistant Workplace Manager is a collaborative supporter and member of the O...

Location

United States , Chicago

Salary:

60000.00 - 90000.00 USD / Year

JLL

Expiration Date

Until further notice

Requirements

Minimum of two years of facility management industry experience required
Strong understanding of workplace culture development, employee engagement metrics, and satisfaction measurement tools
Must have basic computer and mobile (Smartphone) skills for CMMS (Corrigo a plus), email, MS Office, TEAMS, Safety training, Sourcing, etc.
Strong organizational and management skills with customer service excellence mindset
Must be motivated and able to work without direct constant supervision
Excellent customer, computer, verbal, and written communication skills
Demonstrated ability to create positive experiences and build relationships with diverse stakeholders
Ability to multi-task and effectively organize responsibilities to achieve portfolio goals and objectives
Basic knowledge of building systems and technical skills (mechanical and electrical systems)
Must have strong Teamwork, Ethics, and Excellence (JLL core behaviors)

Job Responsibility

Work with Workplace Manager to oversee delivery of maintenance and repair services while ensuring minimal disruption to workplace experience
Ensure client satisfaction with delivery of Facility Management and Workplace Experience services and provide lead role in monitoring and increasing customer satisfaction
Create and issue all JLL vendor and contractor related purchase orders, including hospitality service providers
Assist in management of operating budget, including allocations for employee experience and amenity programs
Review and prioritize requests for work, considering impact on employee productivity and satisfaction
Determine activities required for completion of work orders and create WOs with focus on service excellence
Oversee daily work order review and follow up to ensure impeccable performance and superior customer experience
Coordinate maintenance schedules around employee events, meetings, and high-traffic periods to minimize workplace disruption
Assist Workplace Manager in meeting or exceeding Site KPIs with special attention to hospitality and experience metrics
Monitor SLAs monthly to identify potential off-track areas and plan corrective actions accordingly

What we offer

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

Fulltime

Cluster Manager

Responsible for managing the on-site day-to-day operations of the ‘home’ Post to...

Location

Japan , Tokyo

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Strong communication skills with proven ability to build and maintain relationships both internal and external and at multiple levels within organisations
Strong organisational skills with the ability to manage multiple responsibilities while maintaining high quality standards
Experienced people manager with ability to develop and motivate both staff and vendor relationships
Decision-maker, highly motivated with strong commercial business acumen and possessing first class communication and presentation skills with strong emphasis on delivering set objectives and hands on performance
A strong client service and relationship management outlook
Experienced negotiator, used to managing multiple vendors and ensuring exceptional service delivery in a demanding commercial framework
Attention to detail
Fluent business language skills in both English and preferably a local language
Ability to respond to a diverse, multi-cultural blend of high dynamic, demanding and professional clients
Self-motivated, driven by success and determined

Job Responsibility

Responsible for managing the on-site day-to-day operations of the ‘home’ Post to ensure the facility operations are delivered in line with the specification and contract as agreed with the client
Supervises a number of Posts within the Cluster including managing their ‘home’ Post
Responsible for managing the local relationship with the client and works in cooperation with the client, their stakeholders and service subcontractors
Oversees the whole FCDO account operations for the country and leads implementation of account processes and procedures
Provides supervision and guidance to PFMs of the Posts within the Cluster and acts as the single point of contact for all Posts within the Cluster
Responsible across all Posts in the Cluster for driving: health, safety and compliance related issues
ensuring Security compliance including Annex 15 records are updated and provided
environmental sustainability matters
project related matters including identification and minor works delivery
Responsibility for all JLL activities at client sites

Fulltime

Regional Workplace Manager

Ampa - Legal & Professional Services

Location:
United Kingdom , Birmingham ▼
London
Milton Keynes

Category:
Office Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 03, 2026

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