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At Crescendo, we build Unbeatable AI Assistants for chat, voice, and email — and the intelligence layer that makes them better every day. From AI-powered Voice of the Customer to Automated Quality Management and Data Assistant, we turn every interaction into action. We don’t drown CX leaders in dashboards. We give them less noise, more action. Now we’re hiring a Regional Vice President of Sales – East to lead our CX Intelligence growth across the Eastern U.S. You will lead Crescendo’s new-logo sales motion across the East, selling not just AI Assistants — but a complete CX operating system: AI Chat, Voice, and Email Assistants; Voice of the Customer with predictive CSAT; Omnichannel Automated Quality Management; AI-Categorized Intent and Data Assistant for deep CX insight. You’ll help CX and Support leaders move from random audits and stale dashboards to a real-time, closed-loop system that captures customer truth, identifies root causes, and drives measurable change.
Job Responsibility:
Lead a team of AEs selling Crescendo’s AI Assistants, VoC, AQM, and Data Assistant across the Eastern U.S.
Own regional new-logo ARR tied to customer experience modernization initiatives