Regional Vice President, Luxury CALA

Responsible for the leadership, management, and balanced scorecard performance of a subset of luxury hotel operations (currently defined as Edition, St. Regis, Ritz Carlton, W and Bulgari). Ensures implementation and execution of the luxury brand service strategy and luxury brand initiatives for each brand, as appropriate, located in the area with the objective of meeting or exceeding guest expectations. Works in close partnership with the General Managers of each unit and provides leadership, resources, and influence to positively affect the overall performance of properties in all areas; including, financial, customer, employee and owner. The Regional Vice President, Luxury will support openings and development efforts to ensure continued growth and serve as the principal interface with property ownership. Regional Vice President, Luxury will partner closely with the Market AVP and AGMs to maintain hotel operations alignment in a specific geography. Serve as the brand PoC in the continent team – acting as the foremost local expert on luxury brand standards/culture. Serve as a secondary spokesperson for external media outlets – focusing on initiatives and products rather than broad brand performance.