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Regional Vice President, Account Management

United States, Denver · Job Posted May 03, 2026
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Job Description

Our client’s literacy solution is used by thousands of school districts in the U.S. and millions of students worldwide! They seek a Regional Vice President of Account Management to serve as the strategic leader for a dedicated portfolio of K-12 school districts. The RVP is accountable for driving measurable renewal outcomes, ensuring long-term partnership health, and achieving best-in-class gross and net revenue retention.

Job Responsibility

  • Renewal Ownership: Own and execute renewal strategy across the full district portfolio, with primary accountability for Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) targets
  • Risk Management: Identify early warning signs of at-risk accounts throughout the customer lifecycle and intervene strategically to protect retention
  • Executive Relationship Management: Build and sustain trusted-advisor relationships with Superintendents, CAOs, and School Board members to ensure deep institutional buy-in and contract continuity
  • Value Demonstration: Consistently demonstrate ROI to district stakeholders through Executive Business Reviews (EBRs) and strategic check-ins
  • Expansion: Identify and qualify upsell and expansion opportunities within the existing customer base in partnership with the regional team
  • Team Leadership: Lead a team of account managers, setting clear renewal goals, facilitating collaborative planning, and removing obstacles to retention
  • Voice of the Customer: Synthesize district feedback on product, services, and strategy to inform internal teams and improve retention outcomes

Requirements

  • 5+ years in account management or customer success
  • Proven track record managing and growing a multi-million-dollar renewal book in a SaaS environment
  • Deep understanding of K-12 funding cycles and decision-making processes
  • Exceptional executive presence
  • comfortable presenting to C-suite audiences
  • Experience leading and developing account management teams
  • Regional educator network at the leadership level
  • 50% travel
  • must reside in territory

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