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Four Seasons Resort Maui at Wailea is looking for a Regional Travel Industry Sales Manager who has a passion for excellence and the spirit of aloha. We are seeking a Full Time Remote - Regional Travel Industry Sales Manager to manage the Travel Industry segment across the West Coast & Central States of the US, and select key international markets, driving business to our Hawaii Collection. This remote-based position must be located on the West Coast with convenient access to major hubs. Travel into market and resorts is occasionally required, with a start date of February 2026.
Job Responsibility:
Proactively solicit, confirm, and grow business from travel agencies and leisure accounts
Capable of building a strategic plan of 1 – 3 years for one’s market and include target accounts, percentages of business growth and how to achieve this growth, and comprehension of key competitors from which to pull share of market to Four Seasons
Build and maintain a strategic target account list, focusing on high impact opportunities and market share growth
Conduct outside sales calls, client entertainment, trade shows, FAM trips, and site inspections to maximize exposure and conversion
Leverage tools such as Opera, Golden Sales & Catering, SalesDesk, FSID & RevFinder , and additional internal systems to identify and capture new opportunities
Partner with the Worldwide Sales Offices and engage in global Four Seasons initiatives
Consistently achieve or exceed sales goals, conversion metrics, and revenue targets
Maintain Golden Sales & Catering hygiene with accurate documentation, account traces, etc.
Ensure seamless execution between clients and resort operations teams
Demonstrate strong knowledge of product offerings, seasonal demand patterns, and competitor landscape
Protect the Golden Hours of selling time by prioritizing proactive business development
Work closely with resort-based teams in Revenue, Reservations, PR, and Marketing to align efforts
Knowledge and recognition of key operational leaders at each resort. Builds and maintains relationships with each resort team recognizing ownership in these relationships and their development. Engage in local travel and business organizations to represent the Four Seasons brand
Participate in regular sales and revenue meetings, strategy meetings, and cross-property initiatives
Be self-sufficient and independent due to remote position on the West Coast
Prepare sales strategies, trip/FAM budgets, activity reports, and account plans
Support broader Commercial initiatives and special projects as needed
Demonstrate curiosity and continuous learning related to the market, industry trends, and selling skills
Requirements:
Minimum 3–5 years in luxury Travel Industry sales, with a proven track record of driving revenue and managing key accounts
Remote and Resort sales experience preferred
College degree in hospitality, business, or related field preferred
Strong negotiation, and influencing abilities
Excellent organizational and time management skills
High level of professionalism, integrity, and relationship-building acumen
A naturally optimistic outlook and positive energy that inspires clients and colleagues alike
Proficiency in Opera, Golden Sales & Catering, and Microsoft Office
experience with sales tools (e.g., SalesDesk, BI platforms) a plus
Ability to travel occasionally
flexible to adapt to business needs
Nice to have:
Remote and Resort sales experience preferred
experience with sales tools (e.g., SalesDesk, BI platforms) a plus
What we offer:
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort