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We are looking for a Transport Operations Supervisor to join our sector leading travel and leisure business. Based in Hull, this role will also provide operational oversight and support to our Cleckheaton operation. The successful candidate will play a key role in ensuring the smooth and efficient running of transport operations across both sites, while leading and supporting drivers and transport colleagues to deliver exceptional service standards. This is a hands-on operational role requiring flexibility, strong leadership, and a commitment to maintaining compliance, safety, and high service levels within a fast-paced environment.
Job Responsibility:
Supervise and coordinate daily transport operations to ensure all delivery schedules are completed safely, efficiently, and on time
Support the management of transport activities across both Hull and Cleckheaton sites
Lead, motivate, and develop drivers and transport colleagues, promoting a positive and professional working environment
Monitor and optimise route planning to improve operational efficiency, reduce downtime, and control costs
Ensure compliance with all relevant transport legislation, driver hours regulations, Working Time Directive requirements, and company policies
Liaise closely with fleet maintenance teams to ensure vehicle roadworthiness, servicing schedules, and defect reporting processes are maintained
Work collaboratively with internal departments including Customer Services, Fleet Maintenance, Product Teams, and regional offices to ensure effective operational communication and service delivery
Investigate and resolve operational issues, delays, and escalations in a timely and professional manner
Support transport planning and resource allocation to meet changing operational demands
Ensure all transport operations are conducted in line with company health & safety procedures and industry best practice
Maintain accurate transport records, reports, and operational documentation
Be part of the regional on-call rota, covering every other weekend
Travel regularly between Hull and Cleckheaton sites as required to support operational needs
Work a shift pattern in line with business requirements.
Requirements:
Proven experience within a transport, logistics, or distribution environment
Previous supervisory or team leadership experience
Strong knowledge of transport legislation, driver hours, and compliance requirements
Excellent organisational, planning, and problem-solving skills
The ability to work effectively under pressure in a fast-paced operational environment
Strong communication and interpersonal skills, with the ability to build effective working relationships at all levels
Good IT skills, including experience using transport management systems and Microsoft Office
Flexibility to work shifts and participate in the on-call rota
A full UK driving licence (PSV licence desirable but not essential)
A proactive and adaptable approach with a strong focus on customer service and operational performance.
What we offer:
Permanent, full-time position
Opportunity to work within a growing and supportive transport operation
Career development and progression opportunities
Competitive salary and benefits package
A varied and rewarding role with regional responsibility