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Allied Universal® is hiring a Regional Trainer for the Atlanta Branch Office. The Regional Trainer will teach Allied Universal employees at all levels, upskilling employees to develop a safety, service, and growth mindset. Training course development, delivery and compliance-tracking will be conducted in accordance with all federal, state or province, and local laws and regulations, while also adhering to Allied Universal standards and values.
Job Responsibility:
Develop training content to support internal customer training requests and external client needs
Work with operational partners (Human Resource Coordinators/Branch Managers) to develop practical training programs at the branch level to comply with contractual and regulatory training
Drive Training Academy performance at the Region, Branch and Site level, guiding teams to continuous improvement
Deliver region training programs in accordance with local, state, and federal laws and regulations, Allied Universal standards, and contractual requirements
Communicate effectively both verbally and in writing with internal customers (Operations and Training Leadership at all levels, and Security Professionals), and external clients
Attend Workforce Management (WFM) or other Operations meetings to communicate region, branch or site metrics using DOMO business intelligence for Academy compliance, federal/state/local training compliance, Mobile Patrol, and additional training topics
Send weekly reports on Academy completions (SP, SS and SM) as well as any upcoming vILT courses on the National Training Calendar. This includes armed compliance, mobile patrol, and use of force cards
Conduct site visits each quarter
address academy non-compliance issues, perform training as necessary, meet with client contact when possible
document visit details
develop training programs as needed to address any performance deficiencies
Identify, vet, and establish relationships with local training academies for support when required
Deliver fire safety services (occupant, floor warden, and staff presentations
and evacuation drills), and other contracted or agreed upon services such as workplace violence/active shooter training
Field training for Security Professionals and Supervisors
Conduct special projects on an as-needed basis to support the region
Requirements:
At a Minimum, a candidate must meet one of the following requirements(in order to obtain the NRA Law Enforcement Firearm Instructor Certification): 1. Minimum of (3) years experience as a current licensed private security officer or privatized correctional officer who is authorized and required to be armed in official capacity
2. Minimum of (3) years experience as a current, retired or previously employed public law enforcement or correctional officer, working for a federal, state, county municipal or other government agency who is required to be armed.
3. A current(not retired or former) uniformed or civilian member of the US Military, Military Reserves or National Guard, or a Full-Time civilian firearm instructor employed by a Public Law Enforcement Agency or a Government Contractor (GSA) Approved
High school diploma or equivalent
Ability to obtain and maintain all necessary state or federal licensing requirements
Where firearms instruction is required, must be able to obtain NRA LEO Firearms Instructor certification within 45 days of placement
Must possess a valid driver's license and clean driving record
Minimum of three (3) years of classroom instructor experience
Knowledge of and experience with customer service and relations
Proven experience with personnel supervision and management
Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
Highly organized and able to keep on track with required information at all times
Excellent attendance and punctuality
Ability to work in a very independent environment
Excellent oral and written communication skills
ability to write manuals, review and respond to written requests for proposals, training documents, and prepare extensive presentations
Highly proficient and fully functional in Microsoft programs such as Word and PowerPoint
Professional, articulate, and able to use good independent judgment and discretion
Proven ability to maintain correspondence, discussions, and materials in strictest confidence
Willingness and ability to travel as well as work extended hours to meet business objectives
Must be able to focus and multi-task in busy environment, with the ability to successfully handle stressful situations in a calm and professional manner
Nice to have:
College degree in Education, Business Administration, Criminal Justice, or other private security or law enforcement related field
Prior work experience in Regulated Security Solutions (RSS) or a regulated security industry (i.e., Nuclear Regulatory Commission, Department of energy, Department of Defense, Department of Homeland Security), or investigative work experience in law enforcement
Certification in security, safety, or training
Prior experience in teaching in the fire service, security industry, law enforcement and/or military
Experience in security operations or other functions of security industry
What we offer:
Auto Allowance/Fuel Card
10% bonus opportunity
Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company's 401(k)plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly