Regional Technical Services Manager Job at 360 Resourcing Solutions (Letchworth Garden City)

Regional Technical Services Manager

Due to a long standing member of staff retiring next year, we’re looking for som...

Location

United Kingdom , Letchworth Garden City

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Solid experience installing flooring and walling products
Great communication and presentation skills
Organised, proactive, and happy to travel around the region
A team player who’s also confident working independently
Someone who’s curious, creative, and always looking for ways to improve

Job Responsibility

Visiting customer sites to offer technical support and advice
Running training sessions for contractors (on-site and sometimes classroom-based)
Supporting big installations and helping resolve any issues
Demonstrating our products at events and customer meetings
Working closely with our sales and product teams to share feedback and ideas
Occasionally supporting our European team and joining calls with colleagues in the US and APAC

What we offer

Hybrid working (minimum of 3 days a week on site)
Car allowance
Private medical cover via our supplier BUPA
Starting holiday entitlement of 25 days, with the option to buy more
Defined contribution pension scheme
Life assurance from day one
Occupational Sick Pay and onsite Occupational Health Service
Confidential 24-hour life management and personal support service for you and your family
Enhanced family-friendly benefits, including Maternity, Paternity, and Shared Parental Leave
Free eye tests for all employees

Fulltime

Regional Services Manager

Regional Services Manager (RSM) is responsible for aligning the Service Area wit...

Location

United States , Hays

Salary:

104200.00 - 173700.00 USD / Year

The Muse

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Minimum 5 years relevant experience in the areas of Services and Resource Management
Ability and willingness to travel 50% of the time

Job Responsibility

Covers (serves as) interim Hub Manager during absences, new site startups, or site closeouts
Develops long range forecasts for Service Area resource needs in collaboration with Hub Managers
Reviews and executes short and long-range resource plans based on resource forecasts and regional business commitments, including recruitment, skills reviews, and resource development through advanced-level training
Serves as the best practice mentor and coach for the Service Area, working directly with Hub Managers to standardize and improve operations
Contributes towards strategy and policy development and ensures delivery within area of responsibility
Has in-depth knowledge of best practices and how his/her own areas integrate with others
has working knowledge of competition and the factors that differentiate GE Vernova services
Uses judgment to make decisions or solve moderately complex tasks or problems in areas of operational/product management, manufacturing, technology or engineering
Takes new perspectives on existing solutions and embraces continuous improvement, willing to champion change and drive solutions into the Service Area
Uses technical experience and expertise for data analysis to support recommendations for corrective actions

What we offer

medical insurance
dental insurance
vision insurance
prescription drug coverage
Health Coach from GE Vernova
Employee Assistance Program
Retirement Savings Plan
401(k) savings opportunity with company matching contributions
company retirement contributions
access to Fidelity resources and financial planning consultants

Fulltime

Assistant Technical Services Manager

Assistant Technical Services Manager role at JLL, responsible for delivering sup...

Location

India , Bengaluru

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Minimum of 08 years experience in engineering or technical services delivery in a facilities management environment
Minimum of five years experience in managing a contract of works
Strong knowledge of occupational safety requirements and improvement initiatives
A degree or a professional qualification in Engineering / Technical Services would be an advantage
Very strong technical skills
Expertise in interacting with a wide range of stakeholders and team members
Impeccable people skills
Attention to detail
High level analytical skills
Great time management and organisational skills

Job Responsibility

Leading Technical Services
Deliver superior technical services overseeing all operations of all building systems
Ensure systems run efficiently, safely and cost-effectively
Achieve excellence in managing critical operations and programs onsite
Ensure the highest standards are delivered and best practices implemented consistently
Partner with vendors providing expertise in managing the client environment and technical services
Focus on continuous improvement and risk management
Manage a team of 5 technical services team members across Gurgaon
Provide outstanding client service
Lead, monitor and mentor to effectively control technical services activity

What we offer

Total Rewards Program
Competitive pay and benefits package

Fulltime

Assistant Technical Services Manager

You will be responsible for delivering superior technical services requirements ...

Location

Korea, Republic of , Seoul

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Bachelor’s degree in an Engineering discipline is preferred
Minimum of 5 years of relevant engineering management experience
Certification in Sustainability such as LEED, WELL will be an added advantage
Certification in Project Management such as PMP will be an added advantage
A high level of financial aptitude and budget management experience and the ability to ensure that services are offered in a timely, efficient and cost effective way
Accompany with working experience in an old building will be an added advantage
Experience in digital buildings including IOT based system knowledge is an added advantage
Experience in managing minor projects will be an added advantage
Registered Electrical Worker (REW) is not a MUST
Required to be the first contact point to handle emergency cases during non working hours and holidays

Job Responsibility

Leading Technical Services in South Korea
Delivering superior technical services requirements and overseeing the technical operations of all building systems
Achieving excellence in managing critical operations and programs onsite
Ensuring the highest standards are delivered and best practices implemented consistently
Partnering with vendors providing expertise in managing the client environment and technical services, with a focus on continuous improvement and risk management
Providing outstanding client service
Leading, monitoring and mentoring to effectively control technical services activity
Supporting local and regional initiatives by driving consistent improvements in implementation and service delivery
Ensuring no unplanned outages
Ensuring maintenance/testing of services with no interruption to supply

Fulltime

Technical Services Manager

Provides support to the Animal Nutrition Sales and Marketing group of the North ...

Location

United States , Kennesaw

Salary:

Not provided

Evonik Industries

Expiration Date

Until further notice

Requirements

PhD degree in Poultry Nutrition with knowledge/experience in gut health
Demonstrated competence in conducting nutrition and gut health research as evidenced by scientific publications in which the incumbent was the principal investigator
Excellent communication skills
Strong teamwork and clear communication skills
Good time management skills
Good stewardship of company resources
Average of 50% travel required

Job Responsibility

Coordinate with Regional Technical Director and Regional Business Directors to provide nutritional and gut health, technical and operational consultation to Evonik customers
Provide nutritional and gut health consulting services to priority, target customers
Advise and provide feedback to management teams in identifying new opportunities for customers
Train Business Managers in correct use of technical information, product and service positioning/selling
Assist in sales calls with Business Managers to provide technical expertise
Assist in development of research protocols
Monitor progress of research trials at university and commercial levels
Maintain technical competence through attendance and participation in scientific sessions
Develop strong working relationship with poultry nutrition/gut health professionals
File timely reports on customer visits and professional meetings

What we offer

Performance-based remuneration
Occupational health benefits
Hybrid and flexible working environments
High-quality development programs
Attractive career paths

Fulltime

Regional Manager Victim Services

Manage the implementation of victim services programming across the state or wit...

Location

United States , Chicago

Salary:

65500.00 USD / Year

Mothers Against Drunk Driving

Expiration Date

Until further notice

Requirements

Bachelor's degree in a human services field of study (i.e., social work, psychology, sociology, criminal justice) with a minimum of five years of experience in victim advocacy (specifically case management) and/or grief support work (specifically bereaved individuals due to death)
OR equivalent experience that includes a minimum of 5-6 of experience in victim advocacy (specifically case management) and/or grief support work (specifically bereaved individuals due to death)
Three years of experience as a MADD Lead Victim Services Specialist or with another organization working specifically with crime victims
Prior personnel management and/or leadership is required
Transportation to court attendance is required along with a flexible schedule
Ability to travel throughout the assigned state or specified service area
Strong organizational skills, be detail oriented with the ability to prioritize, manage multiple projects, and execute in a high-volume environment
Excellent communication skills with the ability to develop and convey thoughts clearly, logically, and concisely both orally and in writing, using appropriate grammar and command of the English language
Ability to work both independently and with others to resolve issues and maintain composure and professionalism in an environment of changing and/or multiple priorities
Must be able to work on a timetable, meet deadlines, follow instructions, and accept direction on given assignments

Job Responsibility

Manage the implementation of victim services programming across the state or within a specified service area
Recruit, train, develop and manage assigned victim services employees and volunteers
Conduct ongoing community needs assessments to determine best resource allocation and service delivery
May author, manage and monitor grant proposals and active grants
Provide services to victims as determined by community needs assessment, covering areas where there are gaps in service
Provide supervision, technical assistance, mentoring and training to both paid victim services employees and victim services volunteers
Review victim services staff and volunteer level of service and performance, taking appropriate steps to facilitate corrections or changes
May author, manage and/or monitor VOCA grant proposals and active grants including reporting to the MADD Mission Support Center
Ensure that appropriate victim assistance programs are in place
monitor and report on the effectiveness of the programs

What we offer

Health
Dental
Vision
Retirement 403(b) + employer matching
4 weeks accrued vacation
12 Paid Holidays per calendar year
Up to 3 Floating Holidays per calendar year
Paid Sick Time
Modified Tuition Reimbursement
Maternity/Paternity Leave

Fulltime

Senior Regional Technical Account Manager

Ledger is the global platform for digital assets and Web3, with over 20% of the ...

Location

United States , New York

Salary:

Not provided

Ledger

Expiration Date

Until further notice

Requirements

4-7 years of experience in a client-facing technical role, such as technical account management, QA manager, service delivery manager, or a similar high-tech role
Experience in the financial or cryptocurrency sectors is highly desirable
Strong understanding of blockchain technology and the cryptocurrency ecosystem
Ability to perform complex troubleshooting and provide first-level analysis before escalation to the corresponding engineering team
Bachelor's degree in Engineering, Computer Science, MIS, or a comparable field is preferred
Additional certifications in project management or technical sales are a plus
Excellent interpersonal skills, along with strong verbal and written communication abilities
Must be capable of translating complex technical issues into understandable terms for a non-technical audience
A curious, analytical mind with robust problem-solving skills
Must be capable of analyzing data, identifying trends, and making data-driven decisions

Job Responsibility

Client Onboarding and Support: Manage the onboarding process for key customers, providing them with the necessary technical guidance and documentation. Serve as the primary point of contact for all technical-related queries, ensuring timely and effective resolutions
Operational Monitoring: Keep a close eye on usage patterns and operational activities of key accounts. Use this data to optimize service delivery and preemptively address any potential issues
Technical Leadership: Act as the guarantor for the integration and roll-out of new features and services. Provide the necessary technical guidance and documentation to both internal teams and clients
Incident and Crisis Management: Oversee Technical Support activities and serve as the point of escalation for client service matters. Lead crisis units during major incidents, coordinating between the customer and various technical teams for effective resolution
Performance Metrics and Reporting: Establish and review technical KPIs related to platform performance, such as SLAs and service monitoring. Generate regular reports for internal stakeholders and clients to ensure contract compliance
Sales Support: Provide technical support to pre-sales activities, working closely with the sales team to identify client needs and tailor solutions accordingly
Process Improvement: Actively participate in the improvement of internal processes and best practices, particularly in the management of incidents, problems, and changes
Strategic Collaboration: Work closely with cross-functional teams like Business Development, Marketing, Product, and Research & Development to align technical solutions with business objectives
Client Retention and Growth: Focus on retaining and growing revenue from existing Ledger Vault customers by ensuring high levels of customer satisfaction and engagement
Global Team Coordination: Given the global nature of the role, coordinate effectively with Ledger teams based in Europe, Asia, and the U.S. to ensure a unified approach to client service

What we offer

Flexible work options - Our hybrid policy allows employees to work from home up to 3 times per week
Health & Wellness support - Health and Life Insurance
Financial growth opportunities - Employees can become shareholders in Ledger as well as other financial benefits depending on your country of work
Commuter allowance - Ledger offers a commuter allowance to contribute to your preferred means of transportation
Learning & Development - A comprehensive suite of training solutions providing a personalised learning experience for every employee

Fulltime

Regional Support Manager, Professional Services

As the Regional Support Manager for Italy, you will be tasked with driving custo...

Location

Italy

Salary:

Not provided

Axon

Expiration Date

Until further notice

Requirements

3+ years in a technical support, professional services, or field implementation role (e.g., RSM, IT Support, PSM)
Strong technical knowledge in: Networking (TCP/IP, VLANs, DNS, DHCP, VPN, firewalls, proxies)
Relational databases (e.g. SQL Server, PostgreSQL, MySQL)
Infrastructure-as-a-Service (e.g. AWS, Azure)
Digital video, mobile communications, embedded systems, IAM, SaaS
Experience with computing infrastructure, system support, and data centers
Confident in diagnosing and integrating complex IT systems, with strong troubleshooting skills
Strong communicator in English and Italian, able to interface with technical and non-technical stakeholders
Proficiency with MS Office, Salesforce, Trello, Slack, Quip, and ability to adopt new tools quickly
Comfortable working independently and remotely

Job Responsibility

Provide timely, professional technical support to customers via phone, email, and ticketing platforms
Own and follow through on support cases, from intake to resolution, across Tier 1–3 complexity
Lead onsite and remote installations of Axon hardware and software
Deliver technical training and onboarding to customers and partners as part of product deployment
Collaborate with local partners and distributors, supporting their technical readiness and field performance
Maintain deep expertise across the Axon product ecosystem, tools, and implementation workflows
Travel as needed (~40%) to support installations, escalations, training, and evaluations
Document and escalate product issues, bugs, and field trends to Engineering and Product teams
Support product evaluations (T&Es) with installation, configuration, and field testing
Schedule and lead regular technical check-ins with assigned customers as needed

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Regional Technical Services Manager

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