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360 Resourcing Solutions Logo 360 Resourcing Solutions · Real Estate

Regional System Trainer

United Kingdom, Manchester 30000.00 - 35000.00 GBP / Year · Job Posted January 18, 2026
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Job Description

Welcome to Thornley Groves, where property is done personally. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 170 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. Now, we’re happy to offer you an exciting opportunity to join our dynamic team a Regional System Trainer. Reporting into the Head of Operations you will be responsible for training regional teams on effective use of the CRM systems used across group. This role is based in Manchester and we are offering up to £35,000 pa.

Job Responsibility

  • Build extensive knowledge of the Lettings and Sales functionality of Reapit and, where used, Qube MRI
  • Write system courses, including system introductions and role-specific modules
  • Schedule and deliver a minimum of two new-starter courses and two role-specific courses per month in each of your two regions
  • Work with the M&A team to ensure staff joining via acquisition attend relevant courses and receive ongoing local system support
  • Collaborate with the wider Operations team to review audits and compliance findings and identify gaps requiring training
  • Work with counterparts across the group to share best practices and training materials
  • Maintain accurate training records for all system users
  • Identify and implement methods to improve operational efficiencies while minimising risk
  • Perform any other duties as required to ensure the smooth running of the group

Requirements

  • Extensive knowledge of Lettings and Sales CRM systems
  • Minimum of 3 years’ Sales and/or Lettings experience
  • Proven experience in delivering effective training

What we offer

  • Smart spending app gives you discounts at over 900 retailers
  • Wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health
  • Employee Assistance Programme offers free counselling support sessions
  • Annual leave purchase scheme, where you can buy up to an extra 5 days of holiday
  • Smart Tech Scheme
  • Cycle2Work Scheme
  • Enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF
  • Special days and celebrations for length of service
  • Pension
  • Funding for professional qualifications
  • Company socials
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