Regional Support Manager

• Support any home within a region and be flexible in terms of travel
• Report to the Regional Manager
• Work closely with the Regional Manager and the Home’s management team to ensure actions plans are completed in a timely manner, implement improvements and enhance quality standards
• Support their region to achieve a “minimum” good CQC outcome in all homes, championing quality throughout their region
• Work closely with the Regional Manager and the Home’s management team to ensure the services are achieving their financial budgets
• Practically support a home operationally, assisting as required
• Manage and/or support homes where there is a Manager’s absence due to a vacancy, leave or sickness
• Support new Managers and Managers who are experiencing operational issues
• Deputise for the Regional Manager in their absence
• Support in the delivery of the Service Improvement Plan
• Support on the implementation and continued management of new systems, including EMAR and electronic care planning
• To lead, direct, supervise and support employees working within the region
• To support in the management of the region in an efficient and effective manner within available resources
• Support recruitment within a service in line with Harbour policy and procedure
• To provide Induction training and supervision to employees as required
• Promote good communication within a service
• they will champion Harbour Healthcare key elements, including Stand-up and Resident of the Day
• Support the region and employees with any HR issues and performance. Ensure probationary periods are managed appropriately. Manage with informal and formal disciplinary matters
• Ensure the emotional, spiritual, physical, medical and material needs of the residents are recognised, assessed and met where possible. This will involve ensuring there are regular planned reviews, assessments and formulation of care plans for all users of the services in liaison with other professional workers
• Involve residents where possible in decision making about activity, life-style and matters in the home which may affect them
• Support with matters pertaining to the maintenance of the building and equipment
• Support the implementation of systems of working which enable Health and Safety legislative requirements to be met for example, risk assessments, fire records, COSHH files
• Ensure mandatory training requirements are met in the region and that clear, up to date, individual training records, are kept on all employees

• Must be Nurse Qualified
• Support any home within a region and be flexible in terms of travel
• Work closely with the Regional Manager and the Home’s management team
• Achieve a “minimum” good CQC outcome in all homes
• Support homes where there is a Manager’s absence due to a vacancy, leave or sickness
• Support new Managers and Managers who are experiencing operational issues
• Deputise for the Regional Manager in their absence
• Support the implementation and continued management of new systems, including EMAR and electronic care planning
• Lead, direct, supervise and support employees working within the region
• Support recruitment within a service in line with Harbour policy and procedure
• Provide Induction training and supervision to employees as required
• Promote good communication within a service
• Support the region and employees with any HR issues and performance
• Ensure the emotional, spiritual, physical, medical and material needs of the residents are recognised, assessed and met where possible
• Involve residents where possible in decision making
• Support with matters pertaining to the maintenance of the building and equipment
• Support the implementation of systems of working which enable Health and Safety legislative requirements to be met
• Ensure mandatory training requirements are met in the region
• All our positions require an Enhanced DBS check in relation to Children and Adults

We are looking for people who care regardless of qualifications or experience. We care more about you sharing and demonstrating our values

£5k Car Allowance