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Regional Support Manager (South)

United Kingdom Employment contract 31918.98 GBP / Year · Job Posted June 29, 2026
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Job Description

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Job Responsibility

  • Drive the efficient operation and performance of our Retail shops within the designated region, increasing income generation whilst setting the standard for Cats Protection retailing excellence
  • Provide inspirational leadership, tailored training, and hands-on operational support to Shop Managers and teams to achieve growth, improve standards, foster team engagement, and minimise loss
  • Provide shop coverage to ensure uninterrupted trading across the region, responding to challenges and maintaining business continuity at all times
  • Champion the Retail Performance Framework, supporting its effective implementation across the region to monitor and enhance performance
  • Act as a brand ambassador and role model for the charity’s values and behaviours, fostering a culture of compassion, teamwork, and innovation that aligns with our mission to help cats in need

Requirements

  • Demonstrable experience in multi-site management within retail
  • Proven ability in team management, including recruitment, training, and development of team members
  • Experience with sales targets, cash management, loss prevention, and financial processes
  • Previous project management experience and familiarity with policy implementation
  • Knowledge of health & safety practices in Retail
  • A full UK driving license and access to a car, with flexibility to travel throughout the week

What we offer

  • a range of health benefits
  • 26 days’ annual leave plus bank holidays, increasing with length of service
  • Salary Finance, which empowers you to take control of your financial wellbeing

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