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Regional Support and Services Coordination Professional

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Airbus

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Location:
Brazil , São Paulo

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Lead cross-functional continuous improvement and competitiveness initiatives across all S&S functional areas, ensuring efficient planning and execution. Foster a strong customer-focused culture throughout all Support and Services (S&S) activities to position the region as a reference in customer satisfaction. Contribute to the planning, control, and execution of the S&S operational plan. Act as a facilitator, promoting cooperation and dialogue among regional S&S, functional areas, Central teams, and other Group regions.

Job Responsibility:

  • Lead cross-functional continuous improvement and competitiveness initiatives across all S&S functional areas, ensuring efficient planning and execution
  • Foster a strong customer-focused culture throughout all Support and Services (S&S) activities to position the region as a reference in customer satisfaction
  • Contribute to the planning, control, and execution of the S&S operational plan
  • Act as a facilitator, promoting cooperation and dialogue among regional S&S, functional areas, Central teams, and other Group regions
  • Lead strategic improvement, competitiveness, and customer satisfaction projects in collaboration with the Customer Centers (CCs) and Central teams
  • Propose and monitor the strategic S&S footprint for the multi-year cycle
  • Consolidate the development of the Operational Plan (OP) together with the CCs, and monitor and support the monthly execution of the regional S&S Operational Plan
  • Consolidate and track operational KPIs with Operations Heads, as well as financial KPIs with the S&S Finance team, defining action plans in case of deviations jointly with each CC
  • Actively contribute to maximizing value generation in S&S within the region, in full alignment with the global strategy of Airbus Helicopters
  • Ensure cross-functional coordination and harmonization of working methods in accordance with global S&S guidelines

Requirements:

  • Completed higher education
  • Solid experience in coordination, project management, or operations roles, preferably in aeronautical, industrial, or complex service environments
  • Experience in matrix organizations and global environments, with frequent interaction between regional and central teams
  • Profile with strong analytical skills, business and P&L mindset, ability to influence without direct authority, and high emotional intelligence
  • Languages: English and Portuguese (advanced)

Nice to have:

French and Spanish are desirable

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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