Regional Strategy and Operations Manager, Airports Growth (North Asia) Job at Uber (Tokyo)

Job Description

This role offers a unique opportunity to accelerate Uber’s presence at airports across North Asia including Japan, Hong Kong, Taiwan and South Korea markets. You’ll blend commercial acumen, customer obsession, external and internal stakeholder management and analytical rigor to deliver strategy. You'll execute initiatives that deliver a step change in how customers get picked up from the airport at critical travel gateways in our priority markets.

Job Responsibility

Develop strategy to win the airport pickup experience: partner with local team stakeholders to devise a strategy to uplevel the airport pick up experience at some of the largest airports in the world and lead execution
Project management and execution - Plan and project manage multiple projects and have the ability to execute in a constantly changing, complex environment
Drive innovation & product excellence: Partner with product and operations teams to scope, test, and launch new features, services, or promotions that enhance the airport traveller experience
Turn insights into impact: Analyze traveller and marketplace data to identify growth opportunities, evaluate new initiatives, and translate findings into actionable strategies
Operational execution: Ensure smooth delivery and continuous optimization of airport operations, working cross-functionally to troubleshoot and improve processes at scale
Contribute to regional priorities: Collaborate with country teams and global partners to align airport initiatives with broader APAC consumer growth strategies

Requirements

3–5 years of professional experience, ideally in strategy, operations, consulting, partnerships, or a fast-moving tech environment
Bonus if you have worked in travel or at an airport
Stakeholder management: Experience managing internal and external stakeholders and engaging with cross-functional teams at all levels across the business and senior leadership at external partners
Ability to speak Japanese or Mandarin is preferred but this is not a mandatory requirement
Ability to design and execute initiatives that deliver measurable business outcomes, including external partnerships
Strong analytical capability, adept at combining business, strategy, finance, and legal concepts to lead intricate, multi-faceted partnerships
Deep intuition for what makes a great traveller experience and the drive to continuously raise the bar
A self-starter with strong prioritization, execution, and problem-solving skills
A high standard of performance and a proactive bias toward action
You are resourceful in gathering necessary context and information through organizational relationships, you champion clarity and delivery, and you hold both your own contributions and those of your collaborators to an exceptionally high standard
Outstanding written and verbal communication skills, essential for effective engagement within your team, with leadership, and with external partners

Nice to have

Worked in travel or at an airport
Ability to speak Japanese or Mandarin

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Regional Strategy and Operations Manager, Airports Growth (North Asia)

Job Description

Job Responsibility

Requirements

Nice to have

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