Regional Soft Services Manager Job at CBRE Government & Defense Services (Chicago)

National Contract Manager

Atlas Workplace Services have a great opportunity for a Contract Manager, with e...

Location

United Kingdom , Milton Keynes

Salary:

50000.00 GBP / Year

Atlas Facilities Management Limited

Expiration Date

Until further notice

Requirements

GCSE in English and Maths or Equivalent
Accredited Health and Safety qualification e.g. NEBOSH General Certificate or IOSH Managing Safely (Desirable)
Driving Licence
Multiple site hard services contract management experience
Corporate Customer direct management, including producing customer reports and attending review meetings

Job Responsibility

Manage a diverse range of internal and external stakeholders, including clients, customers, sub- contractors and advisors, to ensure objectives and contractual service levels are met within agreed KPI’s and SLA’s across the customer sites
Responsible for operational delivery of the Multi service delivery for the various Customer Estates
Ensure effective and strong client relationships and communication is maintained at all times at all levels
Create a truly customer focused culture, developing excellent relations with all stakeholders, through good communication, taking ownership and delivering our commitments
Ensure contractual and tender commitments are adhered too and achieved and reported on as required
Responsible for continuous improvement and strategic alignment with the customer
Full P&L responsibility for the account portfolio plus all variable and project works
Ensure contract compliance at all times ensuring all contract deliverables are undertaken in the agreed and contractual timescales
Ensure statutory compliance at all times across a portfolio of buildings and all remedial and corrective actions are actioned
Ensure Group Health & Safety Policy is embedded into day-to-day regional operations and that unacceptable behaviour is challenged and rectified

What we offer

Car Allowance

Fulltime

Area Facilities Manager

We have an exciting opportunity for an experienced Regional Facilities Manager t...

Location

United Kingdom , Enfield

Salary:

40000.00 GBP / Year

14forty

Expiration Date

Until further notice

Requirements

Minimum 2 years’ experience at middle management level managing security services
Minimum 1 year’s experience managing other soft services (cleaning, catering, etc.)
Strong knowledge of HR processes, including recruitment, absence management, and disciplinary procedures
Proven ability to manage sub-contractors and ensure compliance with SLA/KPI requirements
Excellent communication, leadership, and presentation skills
Valid SIA Licence
Full UK Driving Licence
Willingness to travel within the geographical area of responsibility 5 days a week

Job Responsibility

Manage and oversee the day-to-day delivery of soft FM services including security, cleaning, and catering
Ensure full compliance with statutory requirements, industry regulations, and Health & Safety legislation
Keep all Standard Operating Procedures (SOPs) and Assignment Instructions (AIs) up to date in line with ACS and client requirements
Lead, motivate, and support onsite teams, ensuring high standards of service and operational excellence
Work collaboratively with the client Security Team, Site Managers, and client representatives to deliver accurate monthly performance and KPI reports
Manage the recruitment, training, and performance of all team members in line with company policies
Conduct regular site inspections and audits, ensuring documentation, processes, and service levels meet or exceed contractual obligations
Oversee sub-contractor performance, ensuring full compliance with company and client standards
Identify opportunities for innovation and environmental improvements across service delivery
Maintain strong budgetary control, working with the Regional Facilities Manager to ensure costs remain within forecast

What we offer

Company Electric Car/ Car Allowance

Fulltime

Workplace Operations Manager

The Workplace Operations Manager at Ledger is responsible for overseeing non-tec...

Location

France , Paris

Salary:

Not provided

Ledger

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business administration, hospitality management, or a related field
Proven experience (5+ years) managing workplace operations with a focus on soft services and employee experience
Strong management and interpersonal skills with the ability to build relationships across functions and with external vendors
Expertise in space planning, workplace zoning, and managing complex service portfolios
Organizational and project management skills, with a proactive and problem-solving mindset
Familiarity with workplace technology and finance tools and platforms to manage soft services (e.g., Jira Ticketing)
Excellent proficiency in English
Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities

Job Responsibility

Supervise and enhance service provider performance for cleaning, catering, mailroom, reception, and other non-technical services at 106T
Develop and implement strategies to improve food offerings, employee amenities, and overall workplace satisfaction
Regularly evaluate vendor contracts to ensure quality and cost-efficiency
Anticipate workplace needs through proactive space planning and zoning, ensuring optimal utilization of the 106T headquarters
Collaborate with cross-functional teams to align spatial setups with business objectives
Support workplace changes and moves, ensuring minimal disruption and optimal functionality
Work closely with Engagement teams to support successful internal and external events at 106T and other locations
Align with stakeholders (e.g., HR, IT, Facilities) to deliver consistent and integrated workplace experiences
Act as a central point of contact for workplace-related inquiries and escalate soft service challenges as needed
Oversee and coordinate workplace operations across Ledger's international offices, ensuring consistency in service delivery and adherence to company standards

What we offer

Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow
Flexibility: A hybrid work policy
Social: Annual company outing for Ledgerdary Days, plus frequent social events, snacks and drinks
Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage
Well-being: Personal development, coaching & fitness with our dedicated partners
Vacation: Five weeks of paid leave per year, in addition to national holidays and rest & relaxation (RTT) days
High tech: Access to high performance office equipment and gadgets, including Apple products
Transport: Ledger reimburses part of your preferred means of transportation
Discounts: Employee discount on all our products

Fulltime

Senior Auditor

The Senior Auditor is an intermediate level role responsible for performing mode...

Location

United Kingdom , London

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Internal Audit or Risk Management Financial Services experience working within a global model and cross-regional teams
understanding and coverage of Securities Services business advantageous
clear and concise written and verbal communication
excellent soft skills to interact and manage senior stakeholder relationships
effective negotiation skills
effective project management skills
ability to operate with a limited level of direct supervision
independence of judgment and autonomy
related certifications (CPA, ACA, CFA, CIA, CISA or similar) preferred

Job Responsibility

Perform moderately complex audits including drafting audit reports, presenting issues to the business, and discussing practical solutions
draft audit reports and present issues to the business while discussing practical cross-functional solutions
complete assigned audits within budgeted timeframes, and budgeted costs
monitor, assess, and recommend solutions to emerging risks
contribute to the development of audit processes improvements, including the development of automated routines
apply internal audit standards, policies, and regulations to provide timely audit assurance and influence audit scope
develop effective line management relationships to ensure strong understanding of the business
appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

What we offer

Exposure to many parts of the business
opportunity to use technical skills in a different way
opportunity to build and develop an in-depth knowledge within Internal Audit
drive your career forward
equal opportunity employer policies

Fulltime

New