Regional Shared Services Coordinator Job at Massachusetts Municipal Association (Hamilton)

Regional Business Development Partner

The Regional Business Development Partner plays a key role in identifying and pu...

Location

Australia , Aitkenvale

Salary:

Not provided

Aruma

Expiration Date

Until further notice

Requirements

Tertiary qualification in Business Management or a related field
3+ years' experience in business or customer service management
Proven background in customer-facing roles within values-driven organisations
Experience in cultural change and workforce capability building
Strong community engagement and relationship-building skills
Solid understanding of contemporary Disability Services and person-centred approaches
Excellent communication skills, adaptable to diverse audiences
Proactive, goal-oriented, and confident in decision-making
Skilled in managing multiple tasks, meeting deadlines, and working independently
High computer literacy and comfort with technology

Job Responsibility

Respond promptly to qualified customer enquiries and maintain accurate records from initial contact through to onboarding
Build and manage a customer pipeline and contact database
Coordinate application and onboarding documentation for new customers
Collaborate with internal and external stakeholders to ensure best practice outcomes
Establish strong relationships with customers, families, carers, service providers, and community members
Represent Aruma at networks and promotional events, sharing insights and learnings
Promote services to attract new customers and track enquiry outcomes for reporting
Identify regional opportunities and communicate them through clear reporting

What we offer

Travel allowance
Salary Packaging
Laptop & Mobile Phone
Fitness Passport
Confidential counselling through Employee Assistance Program
Salary packaging up to $15,900 for living expenses and additional $2,650 for meal and entertainment expenses each year tax free

Fulltime

Junior IT Service Delivery & Operations Coordinator

We are seeking a Junior IT Service Delivery & Operations Coordinator to support ...

Location

Cambodia , Phnom Penh

Salary:

9000.00 USD / Year

Global Technology Solutions Ltd.

Expiration Date

Until further notice

Requirements

1–3 years’ experience in IT service delivery support
1–3 years’ experience in IT operations coordination
1–3 years’ experience in service desk / IT support within a structured environment
Exposure to ITIL-based processes (incident, request, change)
Experience working with ticketing systems and service workflows
Strong communication and stakeholder engagement skills
Comfortable working on-site in Dhaka
Organised, process-driven, and detail-oriented

Job Responsibility

Support local IT service delivery activities in line with ITIL-based incident, request, and change processes
Ensure incidents and service requests are logged accurately to support KPI and SLA reporting
Assist service delivery leads by identifying recurring issues, service risks, and improvement opportunities
Follow defined escalation paths to ensure service continuity and user satisfaction
Act as a professional on-site point of contact for local users, vendors, and visiting IT teams
Coordinate with central IT, infrastructure teams, and third-party suppliers to support service outcomes
Provide clear updates to stakeholders on issue status and service activities
Act as on-site “hands and eyes” for regional and central infrastructure teams
Support basic checks, access coordination, and issue identification under instruction
Assist visiting engineers and vendors during on-site activities

What we offer

Competitive local salary for a junior IT service delivery role
Hands-on exposure to a global enterprise IT environment
Structured experience across IT Service Delivery Management, IT Operations & Governance, ITIL Frameworks & Processes, KPI & SLA-driven service models, Project & change coordination, Stakeholder engagement

Fulltime

Junior IT Service Delivery & Operations Coordinator

We are seeking a Junior IT Service Delivery & Operations Coordinator to support ...

Location

Canada , Toronto

Salary:

4500.00 USD / Month

Global Technology Solutions Ltd.

Expiration Date

Until further notice

Requirements

1–3 years’ experience in IT service delivery support
1–3 years’ experience in IT operations coordination
1–3 years’ experience in Service desk / IT support within a structured environment
Exposure to ITIL-based processes (incident, request, change)
Experience working with ticketing systems and service workflows
Strong communication and stakeholder engagement skills
Comfortable working on-site in Dhaka
Organised, process-driven, and detail-oriented

Job Responsibility

Support local IT service delivery activities in line with ITIL-based incident, request, and change processes
Ensure incidents and service requests are logged accurately to support KPI and SLA reporting
Assist service delivery leads by identifying recurring issues, service risks, and improvement opportunities
Follow defined escalation paths to ensure service continuity and user satisfaction
Act as a professional on-site point of contact for local users, vendors, and visiting IT teams
Coordinate with central IT, infrastructure teams, and third-party suppliers to support service outcomes
Provide clear updates to stakeholders on issue status and service activities
Act as on-site “hands and eyes” for regional and central infrastructure teams
Support basic checks, access coordination, and issue identification under instruction
Assist visiting engineers and vendors during on-site activities

What we offer

Competitive local salary for a junior IT service delivery role
Hands-on exposure to a global enterprise IT environment
Structured experience across IT Service Delivery Management, IT Operations & Governance, ITIL Frameworks & Processes, KPI & SLA-driven service models, Project & change coordination, Stakeholder engagement

Fulltime

New

Technical & Integration Project Manager

BAE Systems are looking for an experienced Technical & Integration Project Manag...

Location

United Kingdom , Samlesbury

Salary:

750.00 GBP / Hour ▼

Outsource UK

Expiration Date

Until further notice

Requirements

Proven Project Management experience delivering large, complex technical and integration programmes
Strong experience managing multiple interconnected systems, products and services
Experience with HR/people data integrations (e.g. SuccessFactors, SAP Finance, Payroll, Time, ServiceNow or similar)
Excellent stakeholder management and communication skills at all levels
Strong planning, risk management and delivery tracking capability
Experience working with third-party suppliers and matrix teams

Job Responsibility

Plan, manage and deliver all Technical & Integration activities within the HRET programme
Manage end-to-end delivery of system, middleware and downstream integrations
Coordinate interdependencies across programme workstreams, regions and external projects
Engage with IM&T, Shared Services, engineering, support teams and third-party suppliers
Ensure solutions meet agreed business and engineering requirements and governance standards
Own delivery plans, risks, issues, dependencies and cutover activities
Support transition to testing and live support, including readiness and handover
Provide accurate status reporting, schedule updates and risk analysis through PMO governance
Act as a key escalation point for delivery risks, blockers and integration issues

Fulltime

Senior Healthcare Sales Manager

Are you a results-driven sales professional with a passion for the healthcare in...

Location

India , Bhubaneswar

Salary:

Not provided

Randstad

Expiration Date

February 15, 2026

Requirements

Bachelor’s degree in Science is required
A degree in Business Administration or equivalent is preferred
Minimum of 7 years of experience in a sales function, preferably within the healthcare sector
Demonstrated understanding of the market, including customer/business issues, alliances, trends, and competitive landscape
Strong analytical skills
Excellent overall communication skills
Proficiency in advanced sales techniques and selling skills
Excellent knowledge of local/regional languages
Strong negotiation skills

Job Responsibility

Develop and execute account-by-account strategies aligned with the regional sales plan to ensure exceptional customer service and achieve specific sales and market share objectives
Cultivate and maintain strong relationships with Healthcare Professionals, hospital management, and Key Opinion Leaders (KOLs)
Translate business strategies into actionable plans, setting targets, forecasting, and conducting regular business reviews on a monthly and quarterly basis to optimize overall business efficiency
Achieve sales plan and profitability objectives for the designated region
Establish and maintain a robust monitoring system to ensure compliance with the sales plan regarding volume, price, and value objectives for all products
Plan and execute relevant training workshops, symposia, and conferences in collaboration with marketing and service teams
Submit monthly, quarterly, and annual forecasts in coordination with the Regional Sales Manager and exercise financial controls as needed
Continuously research and update knowledge of our product portfolio, features, and gain a deep understanding of the business and market complexities
Prepare for and actively participate in tenders, including physical presence at tender openings when required
Communicate effectively with business associates to gather essential end-user information, including stock levels and sales prices

New

Head of Seller Experience & Private Sales, Client Service Operations

The Head of Seller Experience & Pvt Sales will be a champion for their team with...

Location

United Kingdom , London

Salary:

Not provided

Sotheby's

Expiration Date

Until further notice

Requirements

Degree holder with at least 8/10+ years’ experience in a related field
Management and leadership skills with a team subject to deadline pressures and high tempo activity
Excellent written and verbal communication skills and a demonstrable ability to work directly with clients
IT literate, familiar with financial databases and be able to learn and understand new systems quickly
Team player who brings enthusiasm and energy to the task at hand
A flexible approach - both in exploring new methods and approaches where appropriate and to the support of late running sales, covering short term absences within the department and off-site sales
Able to prioritize workload and solve problems independently
Resilience and ability to deal with challenges whilst taking a proactive and flexible approach to ensure exceptional standards of service are maintained at all times
Strong organisational skills and the ability to delegate effectively
Ability to work with and influence stakeholders at all levels

Job Responsibility

Set and deliver priorities for Client Service Operations team in London taking into account global Operations and Service Operations strategy and enterprise level projects, leveraging counterparts in other London based pods as well as geographic locations to drive consistency and best practice
Help co-ordinate Seller Experience high level queries and with other sale locations promote efficiency and consistency across global sale rooms
Work in partnership with Pre-Sale Managers to manage overall seller experience resource to balance workload/business needs with staffing and promote consistency within group
Partner with Managers to recruit, coach and train the team
Run weekly regular meetings with team to identify required actions & departmental issues
Represent and communicate on behalf of the Pre-sale and Pvt Sale Teams with both the associated departments as well as other areas of the business (Risk Management, Operations, Finance, Legal, Compliance, Valuations) to ensure efficiency in shared procedures
Advise on Client Service Operations structure where necessary to ensure best practice is followed and escalation/cascade is clearly defined
Work with Service Operations partners at all levels, both regionally and globally to ensure processes are consistent throughout
Drive efficiencies by identifying and implementing changes to processes and promoting best practice to improve client service where possible
Implement applicable company directives and policies, ensuring information is communicated to all relevant areas

New

Global Req to Pay CoE Director

This role will serve as the global lead for the ‘Operations & Support Services’ ...

Location

India , Hyderabad

Salary:

Not provided

Pepsico

Expiration Date

Until further notice

Requirements

Minimum 15 years of experience in Requisition-to-Pay (R2P) or adjacent business process within procurement domain [track record in procurement function is a must]
Deep understanding of requisition-to-pay processes in ERP systems and procurement software (e.g., SerivceNOW, SAP, Ariba)
Experience leading global shared services and global business services (GBS) teams
Familiarity with regulatory/compliance requirements within Procurement operations
Proven track-record of working in a global, matrixed organization with cross-functional teams
Excellent written and verbal communication skills
Strong cross-functional project leadership skills and stakeholder management experience
Interpersonal skills to build relationships with cross-functional partners
Data driven, results oriented, and transformational strategic mindset

Job Responsibility

Define the vision and strategic direction for R2P ‘Operations & Support’ Center of Excellence
Establish and oversee governance of R2P CoE to effectively support and enable both internal & external users on PepsiCo’s R2P processes and systems
Drive operational excellence leading global R2P CoE teams including: Governance, Reporting & Analytics, User Enablement, Supplier Enablement, Supplier Master Data Management, Help Desk, R2P Knowledge Management, R2P Technology Management
Coordinate with R2P Process Owners to drive initiatives with the broader Global R2P operational objectives and the organization's strategy
Foster a culture of leadership development through training and mentorship opportunities for team leads across R2P support services
Encourage collaboration and knowledge sharing among operational teams to enhance skills and capabilities specific to R2P processes and best practices
Serve as escalation point and facilitate decision-making processes for R2P CoE operations
Build and manage relationships with Global R2P Global Capability Center (GCC) leadership, regional center leads, and across functions (such as Global Procurement, Data Management Office, Controls)
Engage with cross-functional stakeholders to gather feedback on supplier, user, and content enablement efforts, ensuring their objectives are met
Manage integration points across R2P CoE teams and R2P internal/external stakeholders, including R2P GCC Delivery Leads and R2P Digital Enablement teams

New

Finance Transition Manager

The role will be under Finance Shared Service team in Manila. The Manager is res...

Location

Philippines , Pasay

Salary:

Not provided

vestas

Expiration Date

Until further notice

Requirements

5+ years of experience with transition management from a shared services organisation or outsourcing organization
Experience from similar industry
Extensive transition and transformation experience required, best from multiple global organisations
Experience with ERP systems
SAP proficiency required
Good to have an experience in S/4 Hana
Depth and breadth in understanding of current and emerging technologies especially around Automation and GenAI
Fluent in English - verbally and written
Project management of large change projects
Effective stakeholder management and good collaboration skills

Job Responsibility

Deliver transitions and identify project management resource needs per phase and wave of the transition
Identify and engage with SME and support resources, e.g. in HR, IT and Comms & Change
All work needs to be conducted in coordination and compliance with HR procedures, policies and processes
As part of Change & Comms activities ensure stakeholder mapping is done of each impacted country
Handle coordination with Change & Comms resource to support clear and timely communication of key messages to impacted employees
Ensure all phases and toll-gate signoffs happen according to Transition Approach per each wave
Build and manage the plan for work shadowing in the transition period covering all services
Continuously review resources allocation to ensure stable execution of transition
Work closely with service manager and process owners to ensure that all processes are clearly defined on L4 level and ready for transition
Make certain that all personnel involved possess explicit role descriptions and the necessary knowledge before initiating the transition phase

What we offer

Fitness Subsidy
Retirement Benefit Plan

Regional Shared Services Coordinator

Massachusetts Municipal Association

Location:
United States , Hamilton

Category:
Public Sector

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 10, 2025

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Regional Shared Services Coordinator

Massachusetts Municipal Association

Location:United States , Hamilton

Category:Public Sector

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:December 10, 2025

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Location:
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Job Posted:
December 10, 2025