Regional Service Coordinator Job at Allied Universal® (Wyoming, Michigan)

Service/Senior Service Engineer - Regional Service (Gujarat)

Responsible for meeting the daily service repair needs of medical device equipme...

Location

India , New Delhi

Salary:

Not provided

KARL STORZ

Expiration Date

Until further notice

Requirements

Degree or Diploma in Electronics / Electrical / Instrumentation, / Biomedical or Equivalent
Candidate should have basic knowledge of Electrical and Electronics fundamentals
3-8 years of experience in service & maintenance
Field exposure required, local language knowledge mandatory
Good communications, listening and interpersonal skills
Proficiency in English, Hindi & Regional Language
Ability to utilize resources efficiently
Self-starter and swift learner
Ability to adapt and work under pressure

Job Responsibility

Responsible for meeting the daily service repair needs of medical device equipment with defined quality standards & optimum utilization of resources in assigned territory with focus on achievement of customer service excellence
To manage and execute the installations and warranty service
Conduct Preventive Maintenance Programs and Tray Audits as per technical expertise and timelines given
To provide on-site Service Support to customers across the defined region for repair of Equipment of Medical, Industrial and Veterinary endoscopes
To update call stage in the web portal and escalate calls/ issues to the supervisors/ regional in-charge in timely manner
Execute and manage repairs (there is well defined job-list) onsite/service channel partners office
To handle escalated calls from other colleagues based on requirements
To provide technical assistance to other colleagues in installations and business development calls, based on allocated Job/tasks
To generate revenue through Repairs, Accessories Sales, AMCs and repair exchange as per given targets - coordinate to submit estimate, approval follow-ups, spares consumption and invoicing
Ensure proper and timely response / update to the customer - directly to achieve high level of customer satisfaction

What we offer

The company provides comprehensive health coverage, including hospitalization benefits, for employees and their dependent family members
Parental Leave Policies to support employees during significant family milestones
Free & Confidential Counselling Support to promote employee well-being and mental health
The company provides insurance coverage to ensure financial protection for employees and their families in case of unforeseen circumstances
KARL STORZ also contributes 4.81% of the Basic salary to the Gratuity scheme
Employees can choose to contribute to the National Pension Scheme by making a declaration to the effect

Fulltime

Service Executive - Regional Service

We are seeking a skilled and dedicated service professional in our team who is r...

Location

India , Rishikesh

Salary:

Not provided

KARL STORZ

Expiration Date

Until further notice

Requirements

Degree or Diploma in Electronics / Electrical / Instrumentation, / Biomedical or Equivalent
Candidate should have basic knowledge of Electrical and Electronics fundamentals
2-5 year of Experience in service, maintenance, or installation (field service experience preferred)
Field exposure required
local language knowledge mandatory

Job Responsibility

Perform installation, maintenance, and repair of OR1 Systems at hospital sites
Troubleshoot, diagnose, and repair technical issues to ensure optimal system performance
Conduct regular tray audits of customer equipment
Develop and implement work plans in coordination with the OR1 Project Team
Collaborate with hospitals, modular operation theatre vendors, and other stakeholders for smooth execution of OR1 projects
Address service and support calls at the base location and defined territories
To provide on-site Customer Service Support to customers across the defined region for repair of Equipment of Medical and Veterinary endoscopes
Conduct Preventive Maintenance Programs and Tray Audits as per technical expertise and timelines given
To update call stage in the web portal and escalate calls/ issues to the supervisors/ regional in-charge in timely manner
To generate revenue through Repairs, Accessories Sales, AMCs and repair exchange as per given targets - coordinate to submit estimate, approval follow-ups, spares consumption and invoicing

What we offer

The company provides comprehensive health coverage, including hospitalization benefits, for employees and their dependent family members. The coverage includes: Self, Spouse, Two dependent children, Parents or Parents-in-law (any one set as per employee’s preference)
Parental Leave Policies to support employees during significant family milestones
Free & Confidential Counselling Support to promote employee well-being and mental health
The company provides insurance coverage to ensure financial protection for employees and their families in case of unforeseen circumstances. The coverage includes: 1. Term/Life Insurance
2. Accidental Disability/Death Insurance
KARL STORZ also contributes 4.81% of the Basic salary to the Gratuity scheme. This is payable when an employee leaves the services of the company after completion of a minimum of 5 years as per the Gratuity Act 1972
Employees can choose to contribute to the National Pension Scheme by making a declaration to the effect

Fulltime

Customer Service Coordinator

Here at Vertu Motors we have a great opportunity for a Customer Service Coordina...

Location

United Kingdom , Gateshead

Salary:

26437.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Knowledge of customer service principles, practices and internal compliance processes
Knowledge of relevant computer applications & ability to type
Knowledge of administrative procedures
Numeric, oral and written language applications
Interpersonal skills
Ability to respond in a calm and professional manner when faced with demanding customer interactions
Communication skills – both verbal and written
Listening skills
Problem analysis and problem-solving
Attention to detail and accuracy

Job Responsibility

Deal directly with customers either by telephone, electronically or face to face
Respond promptly to customer inquiries by phone and email
Obtain and evaluate all relevant information to coordinate product, compliance and Customer service issues
Perform customer contact details Verifications
Provide updates, direct requests and unresolved issues to the designated dealership or regional/franchise directors
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
Communicate and coordinate with internal departments and dealerships
Follow up on customer interaction
Provide feedback on the efficiency of the customer service process
Contact customers to respond to inquiries or to notify them of complaint reference details as required

What we offer

25 days holiday rising with length of service - plus bank holidays
Access to our online rewards platform giving you cash back and discounts for multiple retailers
Preferential Service Rates
Colleague Purchase Scheme
Share Incentive Scheme
Pension
Enhanced Maternity and Paternity

Fulltime

Regional Service Specialist

The Regional Service Specialist is the front line of the field team's communicat...

Location

United States , Santa Ana

Salary:

30.00 - 40.00 USD / Hour

Allied Universal®

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
Minimum of (1) year of experience in service intake and dispatch in the security industry or related field
Ability to establish and maintain effective working relationships with both internal and external customers
Must be detail-oriented and organized
Planning and reporting skills
Excellent oral, written communication, and follow-up skills
Strong analytical and decision-making abilities
Self-motivated with the ability to motivate and influence others
Ability to manipulate, navigate, and utilize electronic web-based service tools to execute all facets of service delivery/productivity/efficiency

Job Responsibility

Routing of requests, concerns, questions, and inquiries to appropriate parties (including Management and Technical Staff) either through an electronic service toolset, telephone, email, instant messaging, and other communications mediums
Coordinate and liaise with all departments related to assigned service activities and necessary escalation
Effectively communicate deficiencies, concerns, or inquiries immediately to management regarding any inquiry from a customer or internally interested party
Maintain Service Level Agree (SLA) requirements for contracted customer issues and service requests by prompt notifications and documentation of reported issues and questions
Responsible for maintaining effective internal communications and to ensure contractual obligations are fulfilled while quickly resolving issues, thereby minimizing customer concerns and enhancing customer relations
Track regionally logged cases and work-order tasks and report anomalies to appropriate management staff
Produce on-demand and recurring reports for Service Management staff
Update Work Order Tasks as assigned
Follow up and communicate with external and internal customers as required
Assist the Service Manager with planning, organization and scheduling of all daily service activities

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company's 401(k)plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly

Fulltime

Customer Service Coordinator

We are looking for a proactive, confident and customer-focused Customer Service ...

Location

Salary:

Not provided

Foras.ps

Expiration Date

Until further notice

Requirements

Fluency in English and Arabic (both written and spoken) is essential
Bachelor degree in Business Administration, Communications or related field
Previous experience in a customer service or support role
Previous experience as an online seller or VA to sellers an advantage
Strong communication and interpersonal skills
Highly organised with strong attention to detail
Ability to manage multiple tasks and prioritise effectively
Customer-centric mindset with a positive, solution-oriented attitude
Comfortable and experienced using communication tools (email, CRM systems, messaging apps)

Job Responsibility

Respond promptly and professionally to customer emails and website enquiries
Handle inbound and outbound phone calls and WhatsApp communications
Conduct timely follow-ups with customers to ensure satisfaction and resolution
Support customers across multiple regions, adapting communication styles where needed
Collaborate and coordinate with internal teams to resolve customer issues efficiently
Create and convert potential sales opportunities
Maintain accurate records of customer interactions and updates
Identify opportunities to improve customer experience and service processes

What we offer

Opportunity to work with fast-growing brands (Sellenvo & ListaPro)
Collaborative and supportive team environment
Flexible working arrangements (if applicable)
Career growth and development opportunities with a growing organization

Regional Coordinator

Reporting to the AM Operations Manager, you will play a pivotal role in ensuring...

Location

Australia , Sydney

Salary:

Not provided

Northline

Expiration Date

Until further notice

Requirements

Ability to identify opportunities for operational efficiencies and cost reductions
Expertise in evaluating profitability by route using relevant reporting methods
Strong knowledge of New South Wales regional locations
Proven experience in planning, prioritizing, and coordinating multiple tasks and objectives with effective communication
In-depth understanding of fatigue management legislation, Dangerous Goods compliance, and Chain of Responsibility
Strong communication and interpersonal skills, with the ability to build effective relationships with Agents, customers, and stakeholders
Excellent time management and organisational skills
Be customer centric, and have proven experience delivering exceptional customer service

Job Responsibility

Liaising with clients to understand their freight and logistics needs
Coordinating the movement of freight through our supply chain, ensuring the completion of all deliveries and pickups in line with Transit guidelines
Tracking shipments and providing updates to customers (both internal and external) on the status of their orders
Resolving any issues or complaints in a timely and professional manner
Identifying opportunities to improve operational efficiency and customer satisfaction
Streamline administrative and operational processes to optimize allocation of pick-ups and deliveries
Meet operational objectives in scanning, damage reduction, DIFOT and cost as per Northline performance expectations
Ensure adherence to Freight Presentation and Packaging Policy by employees and agents
Stay up-to-date with regulatory and legislative changes, providing direction, assistance, and training for compliance
Drive partner performance and look to enhance our Regional Service offering

What we offer

Learning, training and development support
Employee recognition programs
Wellness and benefits programs
Regular team building

Fulltime

Site Service Coordinator

As a Window and Door Field Service Technician at JELD-WEN, you will be a key mem...

Location

United States , Toledo

Salary:

Not provided

JELD-WEN UK

Expiration Date

Until further notice

Requirements

Weekly travel with some overnight and overtime is a requirement in this position, along with flexible working hours
High School Diploma or HSED
Must have a valid driver’s license as well as a clean driving record
5 years field service technician experience (or experience in the same or similar industry is a plus.)
Must have carpentry skills, be able to use hand and power tools and measuring devices
The ability to lift 50-75 lbs., climb, lift, pull
and safely perform tasks on a ladder, scaffolding, or other raised devices
Knowledge of window and door installation and repair practices

Job Responsibility

Complete daily assigned warranty field service tasks, while taking quality photos and producing accurate and complete reporting of product and construction issues
Maintain tools and service vehicle in proper and safe working order
Operate a company service vehicle in a safe and considerate manner
Become familiar with all JELD-WEN products in your coverage region
Follow JELD-WEN policies and procedures while operating safely, professionally

What we offer

competitive compensation & benefits packages
typically including medical & dental, generous leave policies, retirement program

Fulltime

Automation Service Coordinator

The Automation Service Coordinator plays a critical role in enabling the daily e...

Location

Colombia , Medellín

Salary:

Not provided

Formic

Expiration Date

Until further notice

Requirements

3-5 years of experience in service coordination, customer support, technical scheduling, or dispatch operations
Experience supporting field service teams in automation, robotics, manufacturing, or industrial environments
Comfort operating across multiple systems and communication channels simultaneously
Fast, clear communicator with a calm and professional phone presence
Advanced English proficiency (CEFR C1 or higher) required to confidently manage live customer calls and technical conversations

Job Responsibility

Answer inbound calls from customers and partners with professionalism and urgency
Gather key context to determine whether the request requires technical support, service dispatch, or escalation
Route calls to the correct Field Service Engineer or internal team based on region, expertise, and availability
Log call details and follow-up items in ticketing, Slack, email, and CRM systems
Maintain and adjust the live Field Service schedule to reflect real-time changes and shifting priorities
Monitor incoming emails, alerts, and customer updates to identify risks and action items
Track travel plans, site access windows, and technician availability to prevent gaps or overlaps
Escalate urgent issues early when leadership visibility is required
Prepare and facilitate daily service huddles with clear visibility into upcoming work, coverage needs, and open issues
Support shift transitions and weekend/on-call handoffs by capturing and documenting key updates

What we offer

Equity in Formic: Participate in our stock option program and share in the success of a fast-growing start-up backed by leading global investors
Home Office Stipend: A one-time allowance for fully remote and hybrid employees to support an at-home or on-the-road work setup
Monthly Cell Phone Reimbursement: Monthly stipend toward personal phone and internet expenses
Flexible Time Off: Take the time you need, when you need it, supported by our flexible PTO policy

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Regional Service Coordinator

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