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The Enterprise Regional Sales Manager (RSM) for New England and Upstate New York module is responsible for sales within their assigned territory with a mission to provide exceptional customer service and support including but not limited to: new customer acquisition, customer retention, and overall expansion of Ericsson Enterprise Wireless Solution’s presence through customer meetings, trade-shows/events, channel partner engagement, etc. The RSM will be in daily contact with current and prospective customers achieve defined sales metrics. The RSM will provide leadership to his/her territory team with the primary objective of securing new customers within the territory. Working closely with the Inside Sales Team and Sales Engineering, the RSM will lead the territory strategy for all regional sales needs and will deliver on growth targets for that market.
Job Responsibility:
Achieve assigned sales quota on a quarterly basis as defined by forecasting accuracy pipeline development, and closing business
Prepare and deliver a dynamic territory strategy that will result in significant customer expansion across the Ericsson Enterprise Wireless portfolio inclusive of WWAN, Private Cellular, and Neutral Host
Utilize the sales tools and resources provided by the company to develop an effective prospecting plan while consistently maintaining presence/visibility with existing customers to ensure their satisfaction with their Ericsson Enterprise Wireless investments
Always demonstrate a sense of urgency to both prospective and existing customers as defined by documented sales activities
Weekly, with your sales director and/or area vice president, review your monthly, quarterly and annual pipeline and define appropriate actions to drive profitable growth
Maintain ongoing communication and exceptional service and support to existing customers while mirroring this model to new customers as tracked by sales activities
Coordinate the involvement of company personnel, including support, service, and management resources, in order to meet and exceed customers’ expectations
Proactively assess, clarify, and validate customer needs on an ongoing basis and incorporate this information into your territory strategy
Maintain high customer satisfaction ratings that meets company standards
Development and maintenance of the company’s image and reputation in the marketplace
Utilize CRM for all aspects of account management: lead generation and contact, accounts set up to complete order cycle
Travel to and participate in tradeshows, events, and channel and carrier networking sessions
Participate in required training and compliance as defined by the company
Maintain adherence to all policies and procedures
Requirements:
Bachelor’s degree supported by 5+ years of full-time technical and/or carrier sales experience in enterprise sales
Demonstrated success in sales in the public sector arena as defined by customer portfolio
Relevant strong experience and knowledge in WWAN and telecommunications
Confidence self-starter with integrity and accountability
an exemplary track record of consistent achievement in prior roles
Expertise in implementing and successfully driving and channel sales model
Highly competitive, and entrepreneurial individual with a desire to tackle challenging opportunities
A passion for winning, a strong aptitude for business strategy and excellent collaboration skills
Outstanding written and oral communication skills
Strong negotiation and leadership skills
Decisive problem-solving ability and capability to assess people and situations with accuracy
Ability to deliver a clear and compelling value proposition to customers/partners
Demonstrated ability to contribute to a team-oriented environment
Must currently reside in Massachussetts or New Hampshire
What we offer:
Competitive package
subsidized, nationwide PPO medical benefit options including a low-deductible Point of Service Plan and a qualifying High Deductible Health Plan (HDHP), with a generous company-provided HSA contribution
401(k) plan has a 4% company match and immediate vesting
company-paid employee basic life and AD&D insurance
company-paid disability benefits
minimum of 15 days of accrued vacation
up to 3 personal days per year
11 annual holidays
8 hours of volunteer time
80 hours of sick time annually
up to 16 weeks of paid maternity leave
6 weeks of parental or adoption leave at 100% of pay