Regional Sales and Agency Manager

• Oversee sales locations across terminals, agencies, and ticket vending machines, ensuring efficient operations and strong customer experience
• Evaluate cost-to-sell metrics and execute growth strategies to drive sales performance
• Lead contract negotiations and manage reseller relationships, ensuring compliance with policies and agreements
• Manage agency onboarding, training, and ongoing development to maintain successful offline sales channels
• Conduct site assessments for infrastructure, branding, security, and facilities management, escalating concerns as needed
• Collaborate with Government Affairs and Infrastructure teams to identify new sales locations and optimize subsidy and bus stop development
• Travel frequently (50-75%) to oversee regional operations, conduct audits, and foster strong partnerships

• Minimum 3 years of supervisory/management experience, demonstrating strong leadership skills
• Excellent written and verbal communication skills with the ability to engage at various levels of management
• Highly organized, detail-oriented, and able to multitask in a fast-paced environment
• Strong problem-solving and decision-making skills, ensuring efficiency and compliance
• Proficiency in Microsoft Office Suite and familiarity with Salesforce for data tracking and process optimization
• A proactive approach to improving regional operations, driving KPIs, and mitigating risks
• Must reside in one of the following states: Connecticut, District of Columbia, Delaware, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, Vermont, West Virginia

Experience with bus terminal operations is preferred but not required

• Travel perks: 12 free Flix vouchers + 12 discount vouchers for friends & family
• Work from (M)Anywhere: Depending on your role, work from another location for up to 60 days per year
• Hybrid work model: We are an office-first company, but we offer flexibility to balance work and life
• Wellbeing support: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members
• Learning & Development: Take advantage of language classes, training courses, and expert-led sessions to grow your skills
• Mentoring Program: Connect with experienced colleagues to gain insights and accelerate your career