Regional Retail Manager Jobs

South Seas

Location:
United States, Captiva

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Are you a seasoned retail professional with a passion for hospitality? South Seas resort is seeking an experienced Director of Retail to lead our retail store outlets and ensure profitable retail operations. This position reports to the General Manager and will supervise 15+ people.

Job Responsibility:

Oversee the day-to-day operations of the Outfitters store
Launch and managing the online store
Support resort-wide retail buying and merchandising
Manage retail outlet budgets with approved guidelines
In partnership with the Director of Commercial Strategies, set sales goals and develop/execute marketing plans
Develop, recommend, implement, and manage short and long-term goals for associate managed areas
Ensures the retail team provides and maintains the highest level of customer service
Directs training of staff, and newly hired staff, in accordance with resort guidelines in sales, cash register procedures, etc., to perform necessary requirements of multiple store operations
Manage performance and salary reviews for reporting staff, including handling disciplinary matters through coaching and counseling
Oversees maintenance and upkeep of equipment in the retail store outlets
Works closely with local, state, and government guidelines, ensuring all areas and reporting staff are meeting the highest standards of sanitation and cleanliness of food preparation and food handling
Maintains thoroughness with stocking, pricing, promotions, merchandising and product rotation to achieve profitability targets
Manage product assortment, purchasing, inventory control, and use of all supplies and equipment
Possess thorough knowledge of all products and ensure staff are trained accordingly
Follow guest trends, needs, issues, and comments/feedback to enhance marketing future sales
Participate, along with staff, in training exercises for performing to South Seas service standards
Performs special projects and other duties as assigned
Participate in task forces and committees as requested

Requirements:

Bachelor's degree in Marketing, Hospitality/Hotel Operations or a related field
Extensive experience in store management, sales, marketing, and merchandising
Strong knowledge of retail industry and managing multiple outlets
Budget management experience including manpower and equipment allocation
Fluent in English
Must hold a valid Florida driver’s license
Ability to work flexible hours, including weekends, evenings and holidays as needed
Proficiency with computer equipment or other technical devices
Ability to supervise the activities of other resort associates and/or provide service in which communication plays an important role
Ability to compile data and figures in accordance with established procedures
Working knowledge of retail merchandising and aspects of policies and procedures
Must possess highly developed written and verbal communication skills
Ability to investigate and analyze current activities or information and make logical conclusions and recommendations
Demonstrated leadership and motivational skills to effectively lead staff
Supervise 10-30 associates
Minimum travel: 10% annually
Minimum of 50 hours per week and schedule may vary

What we offer:

Bonus Program
Medical, Dental, Vision plans
401(k) with 100% match up to 4%
Employee Assistance Program
Company-paid Life Insurance, STD, and LTD
Employee Discount Program
Family Life Insurance
HSA and FSA program
Paid Time Off & Holidays
Commuter and Company-paid Toll Programs

Additional Information:

Job Posted:
December 12, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Regional Retail Manager