Regional Resident Care Specialist

• Provide guidance to community clinical teams to ensure consistent, high-quality resident care in compliance with regulatory standards and company policies
• Support and supplement the Director of Health and Wellness during vacancies or as assigned for special projects
• Execute departmental goals, objectives, and policies while monitoring key performance metrics
• Ensure compliance with all federal, state, and local regulations and organizational standards
• Track regulatory outcomes, identify trends, and collaborate on corrective or performance improvement plans
• Participate in the review of incidents, accidents, and clinical risk scenarios to safeguard residents and mitigate liability
• Lead and educate teams on infection control and prevention programs
• Guide communities through communicable disease management and reporting to health departments as required
• Conduct quality rounds and compliance audits
• develop and implement corrective action plans as needed
• Oversee the pre-admission assessment and clinical denial process
• review potential move-ins and move-outs
• Address resident and family complaints and support resolution of grievances
• Participate in interdisciplinary team meetings focused on quality of care, safety, and satisfaction
• Collaborate on hiring, onboarding, and professional development of clinical leaders
• Support community budgeting, staffing plans, and labor management
• Participate in the annual budget process and monitor clinical financial performance
• Serve as a champion of company culture, promoting collaboration and accountability

• Minimum of three (3) years of senior living experience in a leadership role
• Hold an active LPN or RN license in Pennsylvania
• Bring strong Director of Health & Wellness-level experience
• Have a deep understanding of Pennsylvania regulations and operations
• Be comfortable operating both hands-on clinically and strategically across communities
• Ability to operate in a provisional license leadership capacity for a designated community
• Strong leadership presence with a hands-on approach, including willingness to support floor operations as needed
• Previous experience as a Director of Health and Wellness in an Assisted Living or Memory Care environment
• BLS Certification required
• Experience supporting multi-state operations preferred
• Strong knowledge of assisted living and memory care regulations, clinical practices, and quality standards
• Ability to identify and respond to high-risk resident concerns with timely, appropriate interventions
• Proficiency in Microsoft Office and ability to learn new software systems
• Exceptional organizational and time management skills
• ability to manage multiple priorities effectively
• Strong interpersonal and communication skills
• able to interact courteously and professionally with residents, families, and team members
• Demonstrated leadership, problem-solving, and decision-making skills
• Competence in risk management, staff education, and compliance auditing
• Must demonstrate an interest in serving an aging adult population
• Ability to travel frequently and work a flexible schedule as needed

Experience supporting multi-state operations

• competitive pay
• medical, dental, vision, life, and disability insurance
• paid time off and holidays
• a 401(k) with employer match
• paid training and career growth opportunities
• wellness-related benefits
• additional support through our Employee Assistance Program (EAP)