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Regional Receptionist

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360 Resourcing Solutions

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Location:
United Kingdom , Birmingham

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Category:
Customer Service

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Contract Type:
Employment contract

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Salary:

24840.00 - 26910.00 GBP / Year
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Job Description:

Optegra has an exciting new opportunity for an experienced Receptionist to join our amazing and dedicated regional team on a part time basis. This role covers four hospitals across the region – Birmingham, Uttoxeter, Nottingham, and Leicester, and requires regular travel between sites. This is a great opportunity to join a forward-thinking business and benefit from our fantastic fully funded training and development programs. You'll be required to work 27.5 hours a week across 3 days we would need you to be flexible to work Tuesday, Thursday and Wednesday.

Job Responsibility:

  • providing cover at the main hospital reception
  • being the first point of contact for patients and all other hospital visitors both in person and over the telephone
  • greeting patients and visitors at reception in a professional manner
  • supporting the Patient Services Team by assisting with patient queries before, and following consultation
  • billing
  • general administration support to Patient Services team

Requirements:

  • Experience of working in a front of house/face to face customer service role
  • Experience of customer billing/accounts
  • Private Healthcare experience is desirable
  • Excellent interpersonal skills
  • Well organised, able to prioritise and cope well with pressure
  • Excellent administrative skills and attention to detail
  • Effective written and oral communication skills
  • Ability to act as a resource for colleagues & staff
  • Good IT skills ie good working knowledge of Microsoft Office including: Outlook, Excel, Word, PowerPoint

Nice to have:

Private Healthcare experience

What we offer:
  • Generous salary which is reviewed annually
  • Generous matched pension contributions
  • 33 days annual leave inclusive of bank holidays
  • Flexible working and SMART working schemes
  • Funded training and development
  • Celebrating your anniversaries
  • Annual STAR awards
  • Blue Light Card
  • Free laser eye treatment for you and 20% discount for friends and family
  • Private Healthcare, 24/7 GP appointments, free Physio and counselling for your wellbeing
  • Enhanced maternity and paternity leave
  • Cycle to work scheme and season ticket loan

Additional Information:

Job Posted:
May 20, 2026

Employment Type:
Parttime
Work Type:
On-site work
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