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Regional Receptionist

United Kingdom, Birmingham Employment contract 25900.00 - 27950.00 GBP / Year · Job Posted May 27, 2026
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Job Description

Optegra has an exciting new opportunity for an experienced Regional Receptionist to join our amazing and dicated team on a part time basis. This role covers four hospitals across the region – Birmingham, Uttoxeter, Nottingham, and Leicester, and requires regular travel between sites. You will be required to work 27.5 hours a week across 3 days we would need you to be flexible to work Tuesday, Wednesday and Thursday. The role involves regular traveling between four hospital sites. This is a great opportunity to join a forward-thinking business and benefit from our fantastic fully funded training and development programs.

Job Responsibility

  • Providing cover at the main hospital reception
  • Being the first point of contact for patients and all other hospital visitors both in person and over the telephone
  • Greeting patients and visitors at reception in a professional manner
  • Supporting the Patient Services Team by assisting with patient queries before, and following consultation, billing
  • General administration support to Patient Services team

Requirements

  • Experience of working in a front of house/face to face customer service role
  • Experience of customer billing/accounts
  • Excellent interpersonal skills
  • Well organised, able to prioritise and cope well with pressure
  • Excellent administrative skills and attention to detail
  • Effective written and oral communication skills
  • Ability to act as a resource for colleagues & staff
  • Good IT skills ie good working knowledge of Microsoft Office including: Outlook, Excel, Word, PowerPoint

Nice to have

Private Healthcare experience is desirable

What we offer

  • Generous salary which is reviewed annually
  • Generous matched pension contributions
  • 33 days annual leave inclusive of bank holidays
  • Flexible working and SMART working schemes
  • Funded training and development
  • Celebrating your anniversaries
  • Annual STAR awards
  • Blue Light Card
  • Free laser eye treatment for you and 20% discount for friends and family
  • Private Healthcare, 24/7 GP appointments, free Physio and counselling for your wellbeing
  • Enhanced maternity and paternity leave
  • Cycle to work scheme and season ticket loan

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