Regional Quality Assurance Manager Job at Capital Vacations (North Myrtle Beach)

Regional Quality Assurance Manager

Join Our Growing Team! Capital Vacations continues to expand across key markets,...

Location

United States , Kissimmee

Salary:

Not provided

Capital Vacations

Expiration Date

Until further notice

Requirements

5+ years of experience in the Timeshare industry required
3+ years in a QA leadership or multi-site management role preferred
Proven track record of reducing cancellations and improving compliance standards
Strong understanding of state and federal timeshare regulations
Advanced knowledge of contracts, funding processes, and sales compliance
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
Ability to analyze performance data and identify actionable insights
Willingness to travel regularly within assigned region
Flexibility to work weekends and be available as needed

Job Responsibility

Provide strategic direction and oversight to on-site QA Managers and QA teams across multiple locations
Train, mentor, and develop QA leadership to ensure consistent performance and compliance standards
Conduct regular site visits, audits, and performance reviews
Establish accountability measures and corrective action plans where needed
Ensure adherence to all company policies, state regulations, and timeshare closing procedures
Protect the organization from misrepresentation and compliance violations
Investigate escalated client disputes and misrepresentation concerns
Partner with Legal and Executive Leadership when necessary
Collaborate with Regional Sales and Marketing Leaders to maintain acceptable cancellation rates and achieve company targets
Monitor performance metrics including net cancellation rate, closing percentages, and rescission trends

What we offer

Competitive Compensation Package with performance-based incentives
Leadership Growth & Career Advancement Opportunities
Comprehensive Benefits including medical, dental, vision, company-paid life insurance, and 401(k)
Travel Opportunities within assigned region
Supportive, high-performance culture focused on results and integrity
Medical Insurance
Dental Insurance
Vision Insurance
Discounted Resort Stays
Paid Time Off

Fulltime

Regional Quality Manager - Megasite

Meta is seeking a Regional Quality Manager to join our Data Center Design, Engin...

Location

United States , Bowling Green

Salary:

150000.00 - 209000.00 USD / Year

Regional Quality Manager

We are looking to strengthen our SHEQ team with a Regional Quality Manager based...

Location

United Kingdom , Hattersley

Salary:

Not provided

MWHTreatment

Expiration Date

Until further notice

Requirements

Degree qualified
preferably in an engineering, technology, technical or personnel development topic (Considerable relevant experience will also be acceptable)
Approved Lead Quality auditor’s course from an IRCA accredited company
Experienced in Quality management
Conversant in quality legislation & ISO 9001
Proficient knowledge of Microsoft 365 applications/industry standard software packages
CQI Membership at Practitioner (PCQI) or higher

Job Responsibility

Manage and control quality across all areas of the framework in compliance with MWHT’s Management System requirements (including bespoke derogations)
Lead regional quality performance to achieve agreed standards (KPIs) and provide incisive monthly management information to deliver effective performance
Oversee the collection, input, validation and analysis of regional quality data
Support the input of quality data and insights into regional SHEQ, project and board reports (where required)
Assist with client quality reporting requirements (where required)
Develop and deliver a continuous improvement programme for quality performance, aligning to business SHEQ strategy, facilitated through advice, action & recommendations for change
Embed an understanding of quality, its benefits and requirements across the framework in respect to company and client expectations
Lead regional quality investigations, root cause analysis and reporting opportunities for quality issues to implement effective resolution, learnings and preventative actions (with support from the Head of SHEQ and National Quality Manager)
Analyse current and future procedural needs of the business working with the central quality department
Provide support on quality issues to all areas of the framework including construction delivery, proposals, commercial, procurement, business services and design

What we offer

A competitive salary
Hybrid Working (Jobs needs dependent)
Car/car allowance (Jobs needs dependent)
25 days holiday + Bank Holidays (with an additional 5 days available to buy)
Contribution Pension scheme
Life Assurance
Health Insurance
Private Medical Insurance
cycle to work scheme
discounts and savings Hub

Fulltime

Training and Quality Assurance Manager Security

Allied Universal® is hiring a Training and Quality Assurance Manager. The Traini...

Location

United States , Dallas

Salary:

Not provided

Allied Universal®

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
Pass any State-required training or other qualifications for licensing as required to include, but not limited to: CPR/First Aid/AED Certified Instructor
Instructor certifications in supplement training areas as required by local office (i.e., OC Spray, Baton Techniques, Handcuffing, Crisis Prevention Intervention (CPI), Defensive Tactics, Taser certification, Practical Driver Training Courses, or any other client-specific training as required)
Must have a valid driver's license or be able to pass a state licensing test if driving a company-owned or client-provided vehicle
Must be certified to teach all required trainings for the portfolio, including firearms where applicable
Minimum of two (2) years of classroom instructor experience
Ability to work independently with little to no direct supervision
Outstanding oral and written communication skills
ability to successfully interact at all levels of the organization, including with clients
Ability to write manuals, review, and respond to written requests for proposals, training documents, and prepare extensive presentations is required

Job Responsibility

Ensure compliance with all required portfolio training, which involves driving compliance efforts and coordinating training classes with the Portfolio Vice President, Area Directors, Regional Training Director, and Regional Trainers across the portfolio
Manage the entire portfolio Taser program, encompassing training compliance, inventory management, and conducting semi-annual audits
manage customer's evidence.com account, where applicable
Serve as a backup trainer in the absence of a regional trainer
Work in conjunction with operational partners (Regional Training Director/Portfolio Vice President) to develop practical training programs at the client and branch level, in order to ensure compliance with contractual and regulatory mandated training
Identify, conduct vetting, and establish relationships with local training academies/facilities/3rd party vendors in order to provide support in the form of external training opportunities and/or remote locations
Communicate with stakeholders (Regional Training Director, Portfolio operations, Security Professionals, Supervisors, Field and Corporate Training, and Clients)
Deliver field training programs in accordance with local, state, and federal laws and regulations, as well as Allied Universal standards in support of Regional Trainers
Conduct Mobility Devices (e.g., vehicles, Trikke, golf cart) training
Conduct field training & "red team" exercises for Security Professionals and Supervisors

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company's 401(k)plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law

Fulltime

Training and Quality Assurance Manager

Allied Universal® is hiring a Training and Quality Assurance Manager. The Traini...

Location

United States , Chicago

Salary:

97000.00 USD / Year

Allied Universal®

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
Pass any State-required training or other qualifications for licensing as required
CPR/First Aid/AED Certified Instructor
Instructor certifications in supplement training areas as required by local office (i.e., OC Spray, Baton Techniques, Handcuffing, Crisis Prevention Intervention (CPI), Defensive Tactics, Taser certification, Practical Driver Training Courses, or any other client-specific training as required)
Must have a valid driver's license or be able to pass a state licensing test if driving a company-owned or client-provided vehicle
Must be certified to teach all required trainings for the portfolio, including firearms where applicable
Minimum of two (2) years of classroom instructor experience
Ability to work independently with little to no direct supervision.
Outstanding oral and written communication skills
ability to successfully interact at all levels of the organization, including with clients.

Job Responsibility

Ensure compliance with all required portfolio training, which involves driving compliance efforts and coordinating training classes with the Portfolio Vice President, Area Directors, Regional Training Director, and Regional Trainers across the portfolio.
Manage the entire portfolio Taser program, encompassing training compliance, inventory management, and conducting semi-annual audits
manage customer's evidence.com account, where applicable
Serve as a backup trainer in the absence of a regional trainer
Work in conjunction with operational partners (Regional Training Director/Portfolio Vice President) to develop practical training programs at the client and branch level, in order to ensure compliance with contractual and regulatory mandated training.
Identify, conduct vetting, and establish relationships with local training academies/facilities/3rd party vendors in order to provide support in the form of external training opportunities and/or remote locations.
Communicate with stakeholders (Regional Training Director, Portfolio operations, Security Professionals, Supervisors, Field and Corporate Training, and Clients)
Deliver field training programs in accordance with local, state, and federal laws and regulations, as well as Allied Universal standards in support of Regional Trainers.
Conduct Mobility Devices (e.g., vehicles, Trikke, golf cart) training.
Conduct field training & "red team" exercises for Security Professionals and Supervisors.

What we offer

medical, dental, vision, 401k, and life insurance
Enrollment in our company's 401(k)plan
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly.

Fulltime

Training and Quality Assurance Manager

The Training and Quality Assurance Manager is responsible for ensuring complianc...

Location

United States , Chicago

Salary:

97000.00 USD / Year

Allied Universal®

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
Pass any State-required training or other qualifications for licensing
CPR/First Aid/AED Certified Instructor
Instructor certifications in supplement training areas as required by local office (i.e., OC Spray, Baton Techniques, Handcuffing, Crisis Prevention Intervention (CPI), Defensive Tactics, Taser certification, Practical Driver Training Courses, or any other client-specific training as required)
Must have a valid driver’s license or be able to pass a state licensing test if driving a company-owned or client-provided vehicle
Must be certified to teach all required trainings for the portfolio, including firearms where applicable
Minimum of two (2) years of classroom instructor experience
Ability to work independently with little to no direct supervision
Outstanding oral and written communication skills
ability to successfully interact at all levels of the organization, including with clients

Job Responsibility

Ensure compliance with all required portfolio training, which involves driving compliance efforts and coordinating training classes with the Portfolio Vice President, Area Directors, Regional Training Director, and Regional Trainers across the portfolio
Manage the entire portfolio Taser program, encompassing training compliance, inventory management, and conducting semi-annual audits
manage customer’s evidence.com account, where applicable
Serve as a backup trainer in the absence of a regional trainer
Work in conjunction with operational partners (Regional Training Director/Portfolio Vice President) to develop practical training programs at the client and branch level, in order to ensure compliance with contractual and regulatory mandated training
Identify, conduct vetting, and establish relationships with local training academies/facilities/3rd party vendors in order to provide support in the form of external training opportunities and/or remote locations
Communicate with stakeholders (Regional Training Director, Portfolio operations, Security Professionals, Supervisors, Field and Corporate Training, and Clients)
Deliver field training programs in accordance with local, state, and federal laws and regulations, as well as Allied Universal standards in support of Regional Trainers
Conduct Mobility Devices (e.g., vehicles, Trikke, golf cart) training
Conduct field training & "red team" exercises for Security Professionals and Supervisors

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401(k)plan
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly

Fulltime

Training and Quality Assurance Manager

The Training and Quality Assurance Manager is responsible for ensuring complianc...

Location

United States , Chicago

Salary:

97000.00 USD / Year

Allied Universal®

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
Pass any State-required training or other qualifications for licensing as required
CPR/First Aid/AED Certified Instructor
Instructor certifications in supplement training areas as required by local office (i.e., OC Spray, Baton Techniques, Handcuffing, Crisis Prevention Intervention (CPI), Defensive Tactics, Taser certification, Practical Driver Training Courses, or any other client-specific training as required)
Must have a valid driver’s license or be able to pass a state licensing test if driving a company-owned or client-provided vehicle
Must be certified to teach all required trainings for the portfolio, including firearms where applicable
Minimum of two (2) years of classroom instructor experience
Ability to work independently with little to no direct supervision
Outstanding oral and written communication skills
ability to successfully interact at all levels of the organization, including with clients

Job Responsibility

Ensure compliance with all required portfolio training, which involves driving compliance efforts and coordinating training classes with the Portfolio Vice President, Area Directors, Regional Training Director, and Regional Trainers across the portfolio
Manage the entire portfolio Taser program, encompassing training compliance, inventory management, and conducting semi-annual audits
manage customer’s evidence.com account, where applicable
Serve as a backup trainer in the absence of a regional trainer
Work in conjunction with operational partners (Regional Training Director/Portfolio Vice President) to develop practical training programs at the client and branch level, in order to ensure compliance with contractual and regulatory mandated training
Identify, conduct vetting, and establish relationships with local training academies/facilities/3rd party vendors in order to provide support in the form of external training opportunities and/or remote locations
Communicate with stakeholders (Regional Training Director, Portfolio operations, Security Professionals, Supervisors, Field and Corporate Training, and Clients)
Deliver field training programs in accordance with local, state, and federal laws and regulations, as well as Allied Universal standards in support of Regional Trainers
Conduct Mobility Devices (e.g., vehicles, Trikke, golf cart) training
Conduct field training & "red team" exercises for Security Professionals and Supervisors

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401(k)plan
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law

Fulltime

Quality Assurance Manager

Compass Associates are excited to be working with a beautiful small sized Nurser...

Location

United Kingdom , Billericay

Salary:

45000.00 - 55000.00 GBP / Year

Compass Associates

Expiration Date

Until further notice

Requirements

Regional/ Area or Operational management experience supporting 5 or more sites
Budget management
Well-rounded commercial experience
Ofsted, governance and compliance
Driving license

Job Responsibility

Ensuring Nursery Managers are compliant with Ofsted regulations
Developing the nurseries
Keeping up to date with training & development
Supporting with financials/ budgeting
Providing exceptional levels of childcare
Maintaining parent relations

Fulltime

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Regional Quality Assurance Manager

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