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Regional Process Owner - O2C

South Africa, Cape Town · Job Posted January 10, 2026
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Job Description

The Regional Process Owner works closely with stakeholders to define, drive and execute end-to-end process design and implementation improvements across Collinson activities. The team leads the Operational Excellence strategy agenda and internally reviews to identify priorities, coordinate efforts, track progress and define and implement best practices using lean / six sigma principles and automation. This role will play a crucial lead in transforming the O2C processes globally, identify opportunities for process improvements, implement best practice to streamline operations and reduce cycles times from raising a contract through to payment, making use of automation, improving controls and increasing source data accuracy, making it simple for the business and customers to engage with our customers.

Job Responsibility

  • Develop and support the implementation of process design, in line with the Global Operational Excellence strategy and in line with Collinson standards and policy
  • Regional SME for Order to Cash
  • Support internal productivity and transformation initiatives
  • actively seeking process standardisation in all departments and automation
  • Participate in and assist global strategy, acting as project representative for Global Operations in setting business and information architecture standards for the team
  • Participate in a program of projects, including planning, governance, progress tracking and execution
  • Support on the implications of business trends, issues, operating environment changes and firm or business strategy
  • Identify gaps in current process design and implement necessary changes
  • Assist with internal audit on project reviews and ensure timely resolution of identified issue

Requirements

  • 5+ years’ experience in Order to Cash Operations
  • Strong detailed knowledge of existing O2C processes internally and externally – with understanding of best-in-class process and ways of working
  • Good working knowledge of Technology awareness in how systems and technology impact the process
  • Innovation and strategic thinking
  • Good communication (verbal and written) and inter-personal skills
  • Ability to drive and lead change initiatives
  • Proficient in Microsoft Office applications
  • Skills in planning and organising, decision-making, negotiation and time management
  • Analytical and problem-solving skills
  • Ability to forge strong working relationships with a diverse set of colleagues
  • Proactivity and high energy
  • Strong Operational Efficiency ethos
  • Attention to details
  • Stakeholder management

Nice to have

  • Experience of working in Accounts Receivable
  • Lean Six Sigma qualified up to Green Belt

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