CrawlJobs Logo
Delivery Hero Logo Delivery Hero · Human Resources

Regional People Operations Manager

Sweden, Stockholm · Job Posted January 26, 2026
Apply Position
Job Link Share

Job Description

The Regional People Operations Manager will design, operationalize, and govern the People Operations function for Pandora’s Dmart network across 11 countries. The role’s mandate is to transform a currently decentralized workforce model into a standardized, data-driven function that delivers measurable improvements in workforce stability, productivity, and cost efficiency. This position serves as the regional owner for all workforce lifecycle processes — from hiring and onboarding to performance, progression, and compensation governance — ensuring that operational outcomes and people strategies are fully aligned.

Job Responsibility

  • Functional Design & Governance: Establish the regional People Operations blueprint, covering all lifecycle pillars: hiring, onboarding, training, performance, progression, compensation, and communication
  • Define and cascade standards, policies, and tools to ensure harmonized execution across all 11 countries
  • Build regional governance mechanisms (cadences, dashboards, and KPI reviews) with Operations and People teams
  • Workforce Effectiveness & Cost Management: Quantify and monitor workforce cost drivers, including hiring, training, and turnover costs
  • Identify and execute interventions to reduce early turnover (first 90 days) and improve time-to-productivity
  • Operational Implementation & Scaling: Lead the diagnostic-to-implementation roadmap: mapping current processes, defining standards, piloting solutions, and managing regional scale-up
  • Partner with local operations and agencies to align hiring models, contract terms, and performance standards
  • Oversee the establishment of a regional training and onboarding framework, including completion tracking and impact measurement
  • Talent Progression & Performance Management: Develop a regional framework for progression from Picker → Senior Picker → Store Manager, with clear eligibility criteria and transparency
  • Support Operations in identifying high performers for promotion and implementing structured improvement plans for low performers
  • Create feedback loops to ensure local performance management aligns with regional productivity goals
  • Compensation & Communication Frameworks: Standardize KPIs and evaluation criteria for variable compensation schemes across countries
  • Implement governance to track the ratio of fixed vs. variable pay and its correlation with performance outcomes
  • Define regional communication architecture (frequency, channels, ownership) to ensure consistent messaging across all Dmarts

Requirements

  • 8–10 years in People Operations, HR Strategy, or Workforce Management with regional scope
  • Experience in logistics, retail, or operations-intensive industries preferred
  • Analytical and problem-solving capability (quantitative impact orientation)
  • Proven process design and governance experience
  • Strong stakeholder management across multi-country, matrix environments
  • Data fluency — ability to connect workforce data to operational performance
  • Bachelor’s degree required
  • Master’s preferred
  • Fluent English
  • other regional languages a plus

What we offer

  • We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you
  • We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just let us know with an email to our Inclusion Officer at inclusion@deliveryhero.cominclude it in your application
  • Severely disabled applicants with equal qualifications will be given preferential consideration
  • You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact
Delivery Hero - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Regional People Operations Manager

8 matching positions

Regional People Operations Manager

The Regional People Operations Manager will design, operationalize, and govern t...
Location
Location
Turkey , Istanbul
Salary
Salary:
Not provided
deliveryhero.com Logo
Delivery Hero
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience: 8–10 years in People Operations, HR Strategy, or Workforce Management with regional scope
  • Background: Experience in logistics, retail, or operations-intensive industries preferres
  • Analytical and problem-solving capability (quantitative impact orientation)
  • Proven process design and governance experience
  • Strong stakeholder management across multi-country, matrix environments
  • Data fluency — ability to connect workforce data to operational performance
  • Education: Bachelor’s degree required
  • Master’s preferred
  • Languages: Fluent English
  • other regional languages a plus
Job Responsibility
Job Responsibility
  • Functional Design & Governance
  • Workforce Effectiveness & Cost Management
  • Operational Implementation & Scaling
  • Talent Progression & Performance Management
  • Compensation & Communication Frameworks
  • Fulltime
Read More
Arrow Right

Regional People Operations Manager

The Regional People Operations Manager will design, operationalize, and govern t...
Location
Location
Norway , Oslo
Salary
Salary:
Not provided
deliveryhero.com Logo
Delivery Hero
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8–10 years in People Operations, HR Strategy, or Workforce Management with regional scope
  • Experience in logistics, retail, or operations-intensive industries preferred
  • Analytical and problem-solving capability (quantitative impact orientation)
  • Proven process design and governance experience
  • Strong stakeholder management across multi-country, matrix environments
  • Data fluency — ability to connect workforce data to operational performance
  • Bachelor’s degree required
  • Master’s preferred
  • Fluent English
  • other regional languages a plus
Job Responsibility
Job Responsibility
  • Functional Design & Governance: Establish the regional People Operations blueprint, covering all lifecycle pillars
  • Define and cascade standards, policies, and tools to ensure harmonized execution across all 11 countries
  • Build regional governance mechanisms (cadences, dashboards, and KPI reviews) with Operations and People teams
  • Workforce Effectiveness & Cost Management: Quantify and monitor workforce cost drivers, including hiring, training, and turnover costs
  • Identify and execute interventions to reduce early turnover (first 90 days) and improve time-to-productivity
  • Operational Implementation & Scaling: Lead the diagnostic-to-implementation roadmap: mapping current processes, defining standards, piloting solutions, and managing regional scale-up
  • Partner with local operations and agencies to align hiring models, contract terms, and performance standards
  • Oversee the establishment of a regional training and onboarding framework, including completion tracking and impact measurement
  • Talent Progression & Performance Management: Develop a regional framework for progression from Picker → Senior Picker → Store Manager, with clear eligibility criteria and transparency
  • Support Operations in identifying high performers for promotion and implementing structured improvement plans for low performers
  • Fulltime
Read More
Arrow Right

Regional Operations Manager, Premium Support

We are seeking a dedicated and enthusiastic candidate to provide exceptional Cus...
Location
Location
Ireland
Salary
Salary:
96000.00 - 120000.00 EUR / Year
airbnb.com Logo
Airbnb
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of progressive experience in a customer service or an operations role, with 5 years in a role directly managing staff & the employee lifecycle, ideally managing other managers
  • Demonstrable experience in driving improved performance of teams as a manager
  • Experience in the deployment of resources to manage real-time crisis situations, including managing high severity/sensitivity cases and decision-making authority for losses
  • Experience in data analysis and reporting to identify performance trends, as well as developing and implementing performance management standards
  • Experience translating big picture goals and strategy into implementable and concrete actions for your teams, including setting operational or functional targets or performance goals
  • Ability to work weekend days, holidays, and on-call required
  • Exceptional leadership and team management skills to manage a team of professionals - comfort with conflict, giving and receiving feedback, and handling employee/Talent issues
  • Strong communication skills to collaborate with different stakeholders and manage sensitive cases, while remaining calm and poised under pressure
  • Organized and resourceful
  • able to juggle and multi-task, with an attention to detail and follow through even in ambiguous situations
Job Responsibility
Job Responsibility
  • Oversee a strong operational environment for your teams and ensure high quality support for the community from your team
  • Manage the team execution of complex, sensitive, and/or urgent issues that might pose a significant risk to our brand or community, including acting as the highest escalation point for case consults and high level escalations from other stakeholders
  • Meet with your direct reports regularly to review their work and provide high quality, behavior-based coaching
  • must be able to create a performance development strategy/plan for your service(s)
  • Provide best practices guidelines to your team on how to handle cases and situations, and ensure that ways of working are documented and followed
  • Ensure that the team is consistently staffed appropriately and that staff complete onboarding and ongoing trainings
  • For cases that involve internal stakeholders, guide your team to take proper action to case closure and in rare cases, support with in-the-weeds case handling
  • Collaborate with Capacity Planning & WFP on setting minimum headcount, ensuring adequate coverage, contingency planning impacts of changes, and advocating for staffing needs vs. volume/work
  • Drive performance at the team manager, regional, and service level
  • Ensure individual team members are held accountable to performance goals in a fair and equitable manner by setting clear expectations, following-up individually, and coaching team members positively to develop and improve their skills in a tailored way
What we offer
What we offer
  • bonus
  • equity
  • benefits
  • Employee Travel Credits
  • Fulltime
Read More
Arrow Right

Regional Operations Manager

National Care Group is one of the UK's leading providers of care and support ser...
Location
Location
United Kingdom , Sheffield
Salary
Salary:
57680.00 - 60680.00 GBP / Year
nationalcaregroup.com Logo
National Care Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • NVQ Level 5 in Leadership in Health and Social Care or equivalent experience or qualification
  • Experience of developing and managing budgets across a wide team
  • Accountability and proven experience of managing commercial, quality, and people KPIs across the region
  • Effective decision-making skills
  • Ability to effectively manage and develop a team to achieve positive outcomes
  • Proven experience in developing services within the health and social care sector
  • Ability to problem solve, implement and manage strategies through to completion
  • Highly analytical
  • Excellent IT skills
  • Full understanding of CQC requirements and legislation
Job Responsibility
Job Responsibility
  • Lead a team of Registered Managers across residential and supported living services
  • Work with Regional Operations Director to ensure financial and operational performance
  • Promote highest standards of care and support
  • Maintain quality standards and ensure compliance with policies and regulatory requirements
  • Develop services and ensure quality
  • Build relationships with local commissioners and external agencies including CQC
What we offer
What we offer
  • 33 Days annual leave inclusive of bank/public holidays
  • Life Assurance
  • Private Medical Insurance
  • Leadership development programs
  • Access to Professional Qualifications
  • Wellbeing support through health and wellbeing platform
  • Continuous staff reward schemes (Outstanding Achievement Award and NCG Annual Awards)
  • Stream (Wagestream)
  • Access to discount platforms
  • Money savings scheme
  • Fulltime
Read More
Arrow Right

Regional Operations Manager

Lead, inspire, and grow a network of stores across the South West & Wales drivin...
Location
Location
United Kingdom , Bristol
Salary
Salary:
Not provided
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven track record of multi-site sales leadership, ideally in a trade or B2B environment
  • Strong commercial and operational acumen — delivering profit, ROI, and growth through data-driven decision-making
  • Experience managing regional P&L, budgets, and stock to optimise performance
  • Skilled in coaching and developing leaders, with a hands-on approach and presence in-store
  • Ability to translate national strategies into regional success stories, bringing consistency, belief, and discipline to every store
  • Innovative problem-solver who identifies challenges, seizes opportunities, and acts quickly to implement change
  • Committed to building diverse, inclusive teams where every individual's strengths are recognised and developed
Job Responsibility
Job Responsibility
  • Lead, mentor, and develop Store Managers, creating a high-performing, customer-focused team that delivers commercial success
  • Drive sales growth and profitability across multiple sites — managing budgets, P&L, stock levels, and pricing for your region
  • Maximise commercial impact by making smart, data-led decisions on resource allocation and investment
  • Coach and develop your team, fostering a winning culture and clear succession plans to grow internal talent
  • Identify underperformance early and provide the right support to help people thrive
  • Bring the national strategy to life regionally, securing buy-in from stores and aligning short-term action with long-term growth goals
  • Collaborate with Trade Sales, Specification, and Marketing teams to deliver shared business objectives and customer excellence
What we offer
What we offer
  • Competitive salary
  • Annual bonus scheme
  • Company car
  • 28 days annual leave plus bank holidays
  • Generous pension plan where we'll match — or even double — your contribution
  • Product discounts and wellbeing benefits to support your lifestyle
  • Fulltime
Read More
Arrow Right

Regional Operations Manager

Lead, inspire, and grow a network of stores across the West Midlands, driving sa...
Location
Location
United Kingdom , West Midlands
Salary
Salary:
Not provided
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven track record of multi-site sales leadership, ideally in a trade or B2B environment
  • Strong commercial and operational acumen — delivering profit, ROI, and growth through data-driven decision-making
  • Experience managing regional P&L, budgets, and stock to optimise performance
  • Skilled in coaching and developing leaders, with a hands-on approach and presence in-store
  • Ability to translate national strategies into regional success stories, bringing consistency, belief, and discipline to every store
  • Innovative problem-solver who identifies challenges, seizes opportunities, and acts quickly to implement change
  • Committed to building diverse, inclusive teams where every individual's strengths are recognised and developed
Job Responsibility
Job Responsibility
  • Lead, mentor, and develop Store Managers, creating a high-performing, customer-focused team that delivers commercial success
  • Drive sales growth and profitability across multiple sites — managing budgets, P&L, stock levels, and pricing for your region
  • Maximise commercial impact by making smart, data-led decisions on resource allocation and investment
  • Coach and develop your team, fostering a winning culture and clear succession plans to grow internal talent
  • Identify underperformance early and provide the right support to help people thrive
  • Bring the national strategy to life regionally, securing buy-in from stores and aligning short-term action with long-term growth goals
  • Collaborate with Trade Sales, Specification, and Marketing teams to deliver shared business objectives and customer excellence
What we offer
What we offer
  • Competitive salary
  • annual bonus scheme
  • company car
  • 28 days annual leave plus bank holidays
  • generous pension plan where we'll match — or even double — your contribution
  • product discounts
  • wellbeing benefits
Read More
Arrow Right

Senior People Operations Manager – EMEA

As Senior People Operations Manager – EMEA, you will act as a strategic and oper...
Location
Location
Republic of Ireland , Dublin
Salary
Salary:
Not provided
14forty.co.uk Logo
14forty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in HR, Business Management or related field
  • 3–7 years’ HR experience in a multi‑site environment across UK&I and Europe
  • Strong knowledge of employment and labour law
  • Proven experience leading and developing teams
  • Excellent stakeholder management and influencing skills
  • Strong business acumen with financial understanding
  • Confident decision‑maker with a calm, measured approach
  • High standard of confidentiality and professionalism
Job Responsibility
Job Responsibility
  • Partner with Directors of Operations to align people strategy with business growth, revenue and margin objectives
  • Translate business plans into effective workforce, structural and capability strategies
  • Provide commercially focused, risk‑aware People advice and contribute to regional and global People initiatives
  • Work closely with Country People Teams across EMEA to ensure compliance with local legislation and Compass frameworks
  • Balance client‑specific requirements with standardised country governance
  • Act as an escalation point where client and country People frameworks intersect
  • Lead, coach and develop a high‑performing People Operations team across EMEA
  • Set clear expectations, build capability and drive consistent, high‑quality People service delivery
  • Lead workforce planning across existing and new business sites
  • Support mobilisations, restructures and organisational design activity
What we offer
What we offer
  • Free meals while at work
  • Discounts across the Island of Ireland to save at various restaurants, high street stores, hotels, day out venues, gyms, golf courses and many more
  • Flexible working to support work life balance
  • Additional Leave Purchase scheme to balance home and work life
  • Life assurance cover
  • Additional, seasonal and overtime hours available
  • Career Pathways to support career progression and/or skills development
  • Learning & development programs available for personal and professional development & growth
  • Access to wellness programs to promote mental health and wellbeing of our colleagues
  • Employee Assistance Program to guide and support our employees
  • Fulltime
Read More
Arrow Right

Regional Operations Manager

Lead, inspire, and grow a network of stores across the East Midlands, driving sa...
Location
Location
United Kingdom , East Midlands
Salary
Salary:
Not provided
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven track record of multi-site sales leadership, ideally in a trade or B2B environment
  • Strong commercial and operational acumen — delivering profit, ROI, and growth through data-driven decision-making
  • Experience managing regional P&L, budgets, and stock to optimise performance
  • Skilled in coaching and developing leaders, with a hands-on approach and presence in-store
  • Ability to translate national strategies into regional success stories, bringing consistency, belief, and discipline to every store
  • Innovative problem-solver who identifies challenges, seizes opportunities, and acts quickly to implement change
  • Committed to building diverse, inclusive teams where every individual’s strengths are recognised and developed
Job Responsibility
Job Responsibility
  • Lead, mentor, and develop Store Managers, creating a high-performing, customer-focused team that delivers commercial success
  • Drive sales growth and profitability across multiple sites — managing budgets, P&L, stock levels, and pricing for your region
  • Maximise commercial impact by making smart, data-led decisions on resource allocation and investment
  • Coach and develop your team, fostering a winning culture and clear succession plans to grow internal talent
  • Identify underperformance early and provide the right support to help people thrive
  • Bring the national strategy to life regionally, securing buy-in from stores and aligning short-term action with long-term growth goals
  • Collaborate with Trade Sales, Specification, and Marketing teams to deliver shared business objectives and customer excellence
What we offer
What we offer
  • Competitive salary
  • annual bonus scheme
  • company car
  • 28 days annual leave plus bank holidays
  • generous pension plan where we’ll match — or even double — your contribution
  • Product discounts and wellbeing benefits to support your lifestyle
  • Fulltime
Read More
Arrow Right