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This is a dynamic role at one of London’s most iconic venues, supporting the delivery of world-class hospitality and major events. You will play a key role in ensuring the venue is staffed with high-quality hospitality professionals across Front of House, Hospitality Management, and Conference & Events (C&E) operations.
Job Responsibility:
Coordinate staffing across hospitality departments to ensure all events are fully resourced
Work with venue and operations teams to forecast staffing needs and manage bookings through the Ubeya system
Support recruitment and onboarding, including CV screening, interviews, and assessments
Match staff to roles based on skills, experience, and event requirements
Build and maintain a strong, reliable variable workforce
Promote a positive team culture, supporting staff engagement, attendance, and wellbeing
Provide on-site support during events, managing check-ins, staffing changes, and operational challenges
Maintain accurate staffing records and support post-event reporting
Ensure compliance with employment legislation, right-to-work checks, and health & safety regulations
Manage international event day accommodation provision for casual managers & chefs
Support with match day accreditation, wristbands and venue access procedures
Requirements:
Strong understanding of hospitality and catering roles
Experience working in major events, hospitality venues, or event-based catering environments
Experience supporting recruitment and onboarding processes
Experience using rota or workforce scheduling systems (Ubeya, Fourth, Harri or similar)