Regional Operations Specialist Jobs

MyTennisLessons

Location:
United States, Royal Oak

Category:
IT - Administration

Contract Type:
Not provided

Salary:

53000.00 - 63000.00 USD / Year

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Job Description:

The Regional Operations Specialist serves as the primary point of contact between our regional sales team and operations, ensuring efficient communication and alignment with business goals. This role emphasizes optimizing point-of-sale (POS) solutions while aligning activities with Sales VP regions, tracking activation progress post-install, and proactively addressing challenges such as stalled or never-processing accounts. The position involves fostering collaboration with various departments to enhance client satisfaction and drive successful activations.

Job Responsibility:

Serve as the primary point of contact between the regional sales team and operations, fostering clear and efficient communication channels
Provide timely updates to the regional sales team on all implementation and activation activities, ensuring alignment with business goals and targets
Utilize your deep understanding and expertise to offer guidance and recommendations aimed at optimizing POS solutions
Align with Sales VP regions to oversee POS implementations, track activation progress post-install, and proactively move stalled or never-processing accounts toward successful activation
Manage the regional implementation specialist in your territory, coordinating their activities and ensuring effective execution of their responsibilities
Collaborate closely with cross-functional teams across departments to enhance client satisfaction and streamline processes for the sales team's increased efficiency
Participate in regular meetings to review implementation progress, address concerns, and identify opportunities for process improvement

Requirements:

Minimum of 2 years of experience working in the restaurant industry
Analytical and problem-solving skills
Detail-oriented, manage time effectively, and prioritize tasks to meet deadlines
Self-starter and the ability to work with minimal supervision
Excellent interpersonal and communication skills

What we offer:

Medical, Dental and Vision Insurance
401k with company match
RSUs
Paid vacation, 10 company holidays, sick time, and volunteer time off
Employee Resource Groups to build community and inclusion at work
Monthly cell phone and internet stipend
Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development

Additional Information:

Job Posted:
December 10, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Regional Operations Specialist