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We're looking for a Regional Operations Manager who brings more than just experience, someone who leads with integrity, humility, and a deep understanding of what outstanding care truly looks like. You'll be overseeing and supporting residential homes predominantly across the West Midlands area. This region supports 9 Residential homes that support Adult's with Complex Needs.
Job Responsibility:
Overseeing and supporting residential homes predominantly across the West Midlands area
Ensuring delivery of the best possible outcomes for the people they support
Effective operational management focusing on ensuring high quality services are delivered
Provide commercial profitability for both the existing business and through new business growth opportunities
Requirements:
Experience within a Registered Manager role or experience of multi-site management
Total understanding and commitment to our values, standards, policies, procedures, processes, and practices
Evidence of delivering high quality services
Strong business acumen, commercial awareness and financial management
Total understanding of compliance requirements and internal controls
Passionate, driven and be able to provide evidence of successfully leading and developing teams
Build and manage internal and external stakeholder / customer relationships
Able to deliver above budget performance, whilst maintaining high quality standards of care and outcomes for the people we support
Demonstrate a high level of professionalism and communication skills
Highly organised with the ability to work autonomously and adapt to changing priorities
Have a strong background in working with adults who display behaviours that may challenge and a knowledge/evidence of supporting people (with learning disabilities, autism, mental health needs and ABI)
Hold a professional qualification equivalent to degree level or management qualification (QCF Level 5 in Social Care Management)
A full UK driving licence is essential as is a willingness to travel across the geographical region or elsewhere as required
What we offer:
Car allowance £3,600
21% Annual Bonus
Clinical & Specialist Advice- Your home will have an assigned team of Clinical and Specialist Advisors who are dedicated to your region
Annual Leave - 32 Days annual leave, inclusive of bank holidays
Career Progression – We have a whole world of opportunities available within the group
DBS Check – we cover the cost of your DBS check and subsequent renewals
Ongoing Training and Development – Supported by our award winning Learning and Development Team
Enhanced Maternity and Paternity- When you want to start or grow your own family and feel financially secure
Festive Gift- Our way of saying "Thank you!" for your hard work at Christmas
Pension Scheme – start growing that pot for a healthy and happy retirement
Wellbeing Support, Advice and Guidance – via our Employee Assistance Program though an online portal or over the telephone
Staff Referral Scheme – earn a generous bonus for spreading the word and referring a friend to join our team
EPIC Awards –All of our employees are EPIC in our eyes and do some incredible things each and every day. Each month, we recognise those that have shown that they really live by our values with EPIC awards and a fantastic prize on offer
Discounts at Highstreet retailers, days out, gifts, holidays and even when buying a car – available via a Blue Light card