Regional Operations Manager Job at Labcorp (Baton Rouge)

Job Description

Are you seeking an opportunity that makes a difference? Are you passionate about leading teams/people? Do you want to have an impact on improving health and people’s lives? If your answer is “yes”, then we invite you to become a Regional Operations Manager with LabCorp! LabCorp is seeking a result driven Regional Operations Manager to oversee the pick-up/delivery service of test samples, supplies and reports within a designated geographic area. Additionally, the role oversees specimen processing and data entry as well as customer service within the South Louisiana and South Mississippi region. In this position, you will work in a fast paced, customer focused and challenging environment and will part of our overall mission at LabCorp of Improving Health and Improving Lives. Geography Covered: South Louisiana and South Mississippi Work Schedule: Monday – Friday 8:00am-5:00pm, additional days and hours may be required

Job Responsibility

Oversee daily operations, managing budgets, and setting performance objectives
Achieve business goals and revenue targets
Recruit and train team members, support the general manager as well as conduct performance appraisals
Provide coaching and mentoring to supervisory staff
Manage internal and external stakeholder relations
Ensure all policies and procedures are updated and implemented in each territory in compliance with state and federal regulations and company guidelines
Ensure company standards and procedures are followed
Plan, evaluate, and optimize operations to be efficient and cost-effective
Monitor monthly productivity and report any deviations as necessary
Resolve any client related matters or customer complaints appropriately
Ensure productivity, efficiency and inventory levels are properly maintained
Complete regular and timely financial analyses for all department-related positions
Prepare and present monthly, quarterly, and annual statements, analyses, and reports on operations and finances
Report on any performance, compliance or staffing related issues and work with the appropriate departments toward resolution
Perform operational duties such as payroll and monthly schedules
Manage costs effectively by minimizing employee turnover and controlling overtime costs
Prepare specimens when needed
Travel to additional sites as necessary

Requirements

High school diploma or equivalent required
Associate's degree or higher is preferred
Previous experience as an operations manager managing several direct reports
Minimum 6 years of relevant job experience
Ability to solve problems and provide solutions under minimal supervision
Strong leadership skills and proven ability to manage, motivate and mentor a team
Ability to communicate professionally and effectively with internal and external customers
Excellent verbal and written communication skills
High level of attention to detail with strong organizational skills
Comfortable making decisions in a changing environment
Valid driver’s license and good driving record
Proficient with MS Office programs

What we offer

Medical
Dental
Vision
Life
STD/LTD
401(k)
Paid Time Off (PTO) or Flexible Time Off (FTO)
Tuition Reimbursement
Employee Stock Purchase Plan

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Regional Operations Manager

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