This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Compass Associates is proud to be working with a large, values-led care provider to recruit an experienced Regional Operations Manager for the North East. This organisation delivers high-quality support to adults across supported living and residential settings, with a strong focus on learning disabilities, autism, elderly care, and dementia. This role offers the opportunity to join a stable and well-established leadership team within a provider known for investing in people, quality, and long-term service development. The region is well embedded, with further growth planned, including a new supported living service opening in North Yorkshire. The organisation places strong emphasis on autonomy, trust, and visible leadership, giving senior leaders the space to make meaningful impact across their services.
Job Responsibility:
Providing leadership to Registered Managers across supported living and residential services
Maintaining regular, visible presence within services while managing your own diary and regional priorities
Acting as a senior point of support for Registered Managers
Driving high standards of person-centred care across all services
Leading on internal and external audits, quality monitoring, and service improvement plans
Supporting services following inspection activity and ensuring sustained quality outcomes
Holding accountability for compliance with CQC regulations and internal quality frameworks
Actively participating in inspections and maintaining strong relationships with regulators and external stakeholders
Building and maintaining effective relationships with local authorities, commissioners, housing partners, and external agencies
Supporting service development and new service mobilisation within the region
Working closely with the Regional Director to manage budgets, performance, and regional KPIs
Maintaining oversight of occupancy, staffing, and financial performance across the region
Requirements:
An experienced Operations Manager with a proven background in adult social care, supported living, and learning disabilities services
Strong experience managing multiple services and Registered Managers across a wide geographical area
Extensive experience of internal and external audits, service inspections, and quality improvement activity
Confidence leading services through challenge and regulatory scrutiny
NVQ Level 5 in Leadership and Management in Health and Social Care or equivalent experience
Strong commercial awareness with experience managing regional budgets, KPIs, and operational performance
In-depth knowledge of CQC legislation, adult social care regulation, and best practice
Full UK driving licence and willingness to travel regularly across the region
Nice to have:
Experience working with local authorities, housing commissioners, and developers
Experience supporting new service openings and service growth
Background across both supported living and residential care settings
What we offer:
£3,000 car allowance
33 days annual leave inclusive of bank holidays
Life assurance
Private medical insurance
Leadership development programmes and access to professional qualifications
Wellbeing support platform and mental health first aiders