Regional Operations Manager Job at 14forty

Job Description

Great food in the workplace isn't simply about fuel. It's about increasing productivity and improving performance; it's about happy motivated people and inspiring environments. Our customers are at the heart of everything we do – we live to bring food and people together. We are brave, bold and curious adventurers in food and drink. Never shy of being different, always challenging the conventional. Our passionate team of chefs, baristas, servers, nutritionists and much more, love nothing more than creating memorable moments that enrich the everyday. Come and join our award-winning teams – we are currently recruiting for a Regional Operations Manager to work across our Gather & Gather and Venues estate.

Job Responsibility

Manage a portfolio of approximately 12–15 workplace catering contracts across a multi-site region
Contract Retention & Growth – Build strong client relationships to support contract retention, identifying opportunities for growth and added value through innovative and proactive thinking
Oversee day-to-day catering operations, ensuring high standards of service delivery
Lead, support, and develop on-site managers and teams to achieve operational excellence
Build and maintain strong client relationships, ensuring high levels of customer satisfaction
Manage financial performance, including budgets, forecasting, labour control, and cost efficiency
Ensure compliance with company policies, health & safety regulations, food hygiene standards, and brand requirements
Support new site mobilisations and contribute to continuous improvement initiatives
Drive commercial performance while maintaining exceptional food and service standards

Requirements

Minimum 3–5 years' experience in an Operations Manager role within contract catering or a similar multi-site environment
Proven experience managing 10+ client contracts or sites
Strong commercial acumen with a solid understanding of P&L management, budgeting, forecasting, and labour control
Demonstrated ability to lead, develop, and motivate remote and site-based teams
Excellent client relationship and stakeholder management skills
Strong understanding of compliance, health & safety, and food hygiene standards
Excellent communication, organisational, and problem-solving abilities
Able to work independently and effectively across a large geographical region
Passion for delivering outstanding food, service, and customer experiences
Looking for an experienced Operations Manager who can hit the ground running, rather than someone stepping into their first OM role

What we offer

Personal Development and Training opportunities
Life assurance scheme
Pension scheme
Holiday allowance
Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
Eye care
A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
Family friendly support
Regular social events and communication with our leaders
A holiday purchase scheme
Volunteering days
Professional subscriptions
Recognition schemes and people awards
Long service awards

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Regional Operations Manager

Job Description

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