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Regional Operations Manager

National Care Group

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Location:
United Kingdom

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Category:
Health and Beauty

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Contract Type:
Not provided

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Salary:

56000.00 GBP / Year

Job Description:

Regional Operations Manager to be part of the leadership team within National Care Group, an award-winning provider. The role is key in developing our services further and ensuring quality in every aspect for the individuals we support.

Job Responsibility:

  • Leading a team of Registered Managers across residential and supported living services
  • Ensuring person centred support is delivered for the individuals we support
  • Working with the Regional Operations Director to ensure the financial and operational performance of your region
  • Promoting the highest standards of care and support
  • Ensuring that quality standards are maintained
  • Accountability for both internal and external compliance adhering to company policies and regulatory requirements
  • Developing our services further and ensuring quality in every aspect for the individuals we support
  • Being responsible for building upon existing trusted relationships and developing new relationships with local commissioners and external agencies including CQC
  • Having autonomy within your role and have a flexible approach to workload and work base to manage your own time including attendance at meetings, visibility in services and control administrative tasks

Requirements:

  • NVQ Level 5 in Leadership in Health and Social Care or equivalent experience or qualification
  • Experience of developing and managing budgets across a wide team
  • Accountability and proven experience of managing commercial, quality, and people KPIs across the region
  • Effective decision-making skills
  • Ability to effectively manage and develop a team to achieve positive outcomes
  • Proven experience in developing services within the health and social care sector
  • Ability to problem solve, implement and manage strategies through to completion
  • Highly analytical
  • Excellent IT skills
  • Full understanding of CQC requirements and legislation
  • Driver’s licence
  • Proven operational management experience with the ability to coach and develop the colleague team
  • Proven track record of successful health and social care management
  • Knowledge and competence of managing Supporting Living, Learning Disability, Mental Health and Complex Care services to adults
  • Confidence and experience of strong leadership skills
  • Proven experience of working within Health and Social Care legislation and active participation in CQC inspections

Nice to have:

  • Innovative, creative and adaptable in your approach
  • A team player who can effectively collaborate with peers and other colleagues across the organisation
  • A high level of commercial acumen and well-developed organisational skills
  • Motivated, enthusiastic and resilient
  • Able to balance the needs of the people we support, colleagues and the business to reach decisions and beneficial outcomes to all
  • Want to be part of the services you manage and show a desire to be a present leader of services
What we offer:
  • £3,000 car allowance
  • 33 Days annual leave inclusive of bank / public holidays
  • Life Assurance
  • Private Medical Insurance
  • Leadership development programs to support your career development
  • Access to Professional Qualifications
  • A range of different wellbeing support through our health and wellbeing platform
  • Continuous staff reward schemes: Outstanding Achievement Award and NCG Annual Awards
  • Stream (formally known as Wagestream)
  • Access to discount platforms
  • Money savings scheme
  • Access to trained mental health first aiders

Additional Information:

Job Posted:
December 10, 2025

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:
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