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Regional Operations Manager to be part of the leadership team within National Care Group, an award-winning provider. The role is key in developing our services further and ensuring quality in every aspect for the individuals we support.
Job Responsibility:
Leading a team of Registered Managers across residential and supported living services
Ensuring person centred support is delivered for the individuals we support
Working with the Regional Operations Director to ensure the financial and operational performance of your region
Promoting the highest standards of care and support
Ensuring that quality standards are maintained
Accountability for both internal and external compliance adhering to company policies and regulatory requirements
Developing our services further and ensuring quality in every aspect for the individuals we support
Being responsible for building upon existing trusted relationships and developing new relationships with local commissioners and external agencies including CQC
Having autonomy within your role and have a flexible approach to workload and work base to manage your own time including attendance at meetings, visibility in services and control administrative tasks
Requirements:
NVQ Level 5 in Leadership in Health and Social Care or equivalent experience or qualification
Experience of developing and managing budgets across a wide team
Accountability and proven experience of managing commercial, quality, and people KPIs across the region
Effective decision-making skills
Ability to effectively manage and develop a team to achieve positive outcomes
Proven experience in developing services within the health and social care sector
Ability to problem solve, implement and manage strategies through to completion
Highly analytical
Excellent IT skills
Full understanding of CQC requirements and legislation
Driver’s licence
Proven operational management experience with the ability to coach and develop the colleague team
Proven track record of successful health and social care management
Knowledge and competence of managing Supporting Living, Learning Disability, Mental Health and Complex Care services to adults
Confidence and experience of strong leadership skills
Proven experience of working within Health and Social Care legislation and active participation in CQC inspections
Nice to have:
Innovative, creative and adaptable in your approach
A team player who can effectively collaborate with peers and other colleagues across the organisation
A high level of commercial acumen and well-developed organisational skills
Motivated, enthusiastic and resilient
Able to balance the needs of the people we support, colleagues and the business to reach decisions and beneficial outcomes to all
Want to be part of the services you manage and show a desire to be a present leader of services
What we offer:
£3,000 car allowance
33 Days annual leave inclusive of bank / public holidays
Life Assurance
Private Medical Insurance
Leadership development programs to support your career development
Access to Professional Qualifications
A range of different wellbeing support through our health and wellbeing platform
Continuous staff reward schemes: Outstanding Achievement Award and NCG Annual Awards
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