Regional Operations Manager Jobs

Boston Pizza

Location:
Canada, Edmonton

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

Regional Operations Manager is the business advisor for Franchisees in their region, working with them to build strategic plans to achieve restaurant-specific goals. This role is responsible for providing operational support, leading training initiatives, and conducting operational assessments for the restaurants in their region.

Job Responsibility:

Conduct operational assessments at assigned restaurants
Perform People and Culture assessments at assigned restaurants
Initiate an escalation process for failed assessments and health inspections
Facilitate regional food and beverage meetings
Review regional opportunities, challenges, and best practices with Senior Operations Manager
Maintain notes on visits to all restaurants
Provide feedback on Boston Pizza International operating standards
Solicit feedback from restaurant management on training and development programs

Requirements:

Post-secondary diploma or degree, preferably in Hospitality Management, Business Management, or related field
3-5 years of restaurant experience with a minimum of 1 year as a General Manager or 1 year of multi-unit restaurant management experience
Knowledge of point-of-sale systems, food and beverage inventory and labour forecasting programs
Strong communication (written, verbal and presentation), influencing without authority, active listening, customer service, Microsoft Office suite, prioritization, and organization skills
Able to multi-task and manage change
Self-disciplined, results driven, and have a positive attitude and energy
Passion for the industry
Must have a reliable vehicle and be willing and able for heavy travel

Nice to have:

Food Safety Certification, Alcohol Certification, First Aid certification, and/or WHMIS certification
Working knowledge of Social Media Platforms (Facebook, Instagram, Tik-Tok, etc.)

What we offer:

Flexible working environment that embraces both in-person and remote work
Amazing employee programs and benefits
Organization always looking to promote internal talent
Tight-knit team to support you every step of the way
Great Place to Work® recognized on Best Workplaces™ lists
Boston Pizza Foundation focused on giving back to communities

Additional Information:

Job Posted:
December 06, 2025

Work Type:

Hybrid work

View All Jobs In This Company

Job Link Share:

Regional Operations Manager