Regional Operations Manager Jobs

Stuart

Location:
United Kingdom, London

Category:
Logistics

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We’re looking for a Regional Manager based in our London office to join the UK Operations team. Reporting to the UK Regional Manager Lead, you will play a key role in driving operational excellence across multiple cities, combining data-driven analysis, project management, and strategic execution to deliver world-class service for our clients. You will act as a central operator and thought partner across teams, pinpointing improvement opportunities, designing scalable solutions, and ensuring meticulous delivery.

Job Responsibility:

Lead the daily operations for our on-demand clients across a portfolio of cities, ensuring service quality and client satisfaction
Own operational and financial performance, making data-led decisions to align supply and demand efficiently
Use SQL, spreadsheets, and BI tools (e.g. Superset, Power BI, or similar) to extract insights, identify trends, and drive actionable improvements
Plan, scope, and execute medium-to high-complexity projects, ensuring timely delivery, clear communication, and measurable business impact
Collaborate cross-functionally with Analytics, Commercial, and Quality teams to optimise courier availability, onboarding, and delivery experience
Partner with the Commercial team to support and manage new store rollouts and client launches, from scoping through to execution
Create and present impactful decks and reports to communicate findings, align stakeholders, and influence operational strategy
Mentor and support junior team members, fostering a culture of learning, ownership, and continuous improvement
Proactively identify process gaps, advocate for scalable, strategic solutions, and contribute to the mid-to long-term operational roadmap

Requirements:

Excellent presentation and communication skills, able to engage and influence stakeholders at all levels
A strategic mindset with the ability to balance immediate priorities and long-term improvements
Independent, proactive, and comfortable making decisions with minimal supervision
Curious, forward-thinking, and not afraid to challenge the status quo to drive impact

What we offer:

Food allowance £200 monthly (groceries/restaurants/food apps etc)
Wellness Allowance to use in any gym or sport class
Cycle to work scheme
Private healthcare provided by Aviva
30 days working from anywhere per year
Birthday day off
Tenure days

Additional Information:

Job Posted:
December 12, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Regional Operations Manager