Regional Operations Leader Job at Aurizon (Kwinana)

Customer Success Operations Leader

We are looking for a CX Operations Leader to drive process excellence, analytics...

Location

United Kingdom , London

Salary:

Not provided

AFI Solutions GmbH

Expiration Date

Until further notice

Requirements

Proven track record at director level or equivalent leading CX operations in a software or SaaS company
Minimum of 5+ years of progressive experience in customer experience, service delivery, or operations
Strong background in process optimisation and cross-functional collaboration at scale
Hands-on expertise in analytics and business reporting, with experience tracking financial and CX performance metrics such as revenue, margin, backlog, and CSAT
Experience managing enterprise-grade platforms such as Salesforce and customer success tools (Certinia, ChurnZero)
Demonstrated ability to partner with senior leaders to execute strategic CX initiatives
International experience in software or SaaS environments preferred

Job Responsibility

Partner with CX leadership to harmonise and streamline processes across the customer journey including opportunity management, project delivery, and resource management
Identify bottlenecks and implement improvements to ensure scalability and consistency across regions and functions
Collaborate with IT, Sales, and CX teams to connect processes and ensure operational effectiveness at scale
Drive consistency across departments to support growth and enhance the customer experience
Serve as the business partner to the CX leadership team for all core analytics including revenue, backlog, margin, CSAT, and SLA performance
Provide insights that enable data-driven decisions and accountability
Support the execution of our OneCX strategy by ensuring transparency and alignment across global operations
Own the maintenance, optimisation, and innovation of SER Group’s core CX platforms including Salesforce (SFDC), Certinia, and ChurnZero
Partner with business and IT stakeholders to ensure systems are fit for purpose, scalable, and continuously improved

What we offer

Offene, familiäre Unternehmensstruktur mit Flexibilität
Modernes Office mit Top-Ausstattung

Fulltime

Regional Director of Operations

As Regional Director of Operations, you will support, lead, and direct multiple ...

Location

United States , Baltimore

Salary:

155000.00 - 160000.00 USD / Year

Rittenhouse Village At Michigan City

Expiration Date

Until further notice

Requirements

Bachelor’s degree in a related field required
Minimum of five years’ senior living leadership experience, including combined Sales and Operations responsibilities
Excellent written and verbal communication skills, including strong presentation abilities
Ability to analyze financial reports, performance metrics, and data to guide decisions
Proficiency with Microsoft Office (Word, Excel, Windows) and ability to adapt to technology platforms
Strong leadership and team-building skills
able to inspire and hold others accountable
Demonstrated judgment, problem-solving, and decision-making skills, with the ability to balance multiple priorities in fast-paced settings
Positive client service attitude with a commitment to resident satisfaction and organizational values

Job Responsibility

Lead operations by directing and coordinating activities in alignment with Seaton Senior Living’s goals, objectives, and policies
Communicate a clear, resident-focused vision across communities
Review annual resident satisfaction surveys and implement programs to increase satisfaction
Manage and hold Executive Directors accountable for achieving community-specific and organizational goals
Partner with Executive Directors to develop strategies that meet NOI expectations
Maximize occupancy to achieve or exceed budgeted revenue goals
Develop and execute occupancy growth plans
Review monthly financial statements
collaborate with Executive Directors to address deficiencies
Maintain awareness of competition and industry trends

What we offer

Comprehensive benefits package – medical, dental, vision, PTO, 401(k), and more for eligible positions
Competitive wages
Early access to earned wages before payday
Flexible scheduling options
Paid time off and Holidays (full-time)
Comprehensive benefits including health, dental, vision, life and disability (full-time)
401(k) with employer match
Paid training and professional development opportunities
Meals and uniforms provided
Employee Assistance Program

Fulltime

Regional Director, Supply Chain Operations

The Regional Director, Supply Chain Operations will be responsible for multiple ...

Location

United States , Brentwood, Tennessee

Salary:

Not provided

Ardent Health

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business Management, Healthcare Administration, or Finance
3+ years of people management experience in an acute care hospital setting
5+ years of supply chain management experience
Multi-facility experience
Excellent verbal and written communication skills
Intermediate to advanced Microsoft Excel proficiency
Intermediate PowerBi proficiency is helpful
Demonstrated ability to work in a professional, multi-disciplinary team as a group leader, facilitator or participant
Demonstrates initiative, dependability and flexibility to work in a fast paced work environment
Sound business judgement with a strong understanding of healthcare services, operations & finance

Job Responsibility

Responsible for ensuring consistent operations of inventory management, transportation, and distribution
Lead and manage Supply Chain activities for all facilities within assigned region
Execute the infrastructure project plan for each facility
Facilitate the implementation of market-based purchasing projects at each facility
Coordinate, manage, and evaluate facility Supply Chain directors, managers, and supervisors
Coordinate and drive efforts to enable supply improvement initiatives to succeed within the region
Ability to pull, analyze, and interpret data, identify issues/opportunities and implement solutions regarding supply spend, utilization, and metrics
Facilitate the standardization of products and optimize supply utilization through effective collaboration with the Clinical Resource Director, physicians, and clinicians within the region
Manage the market implementation plan, identify and mitigate risks, and monitor resource allocations to ensure successful execution of plan
Execute the Supply Chain Performance Measurement plan in the region and report these results to the Supply Chain leaders

Fulltime

Team Leader of Sales in DACH Region

AsstrA is an international logistics company with over 30 years of experience. O...

Location

Germany , Hamburg; Hof; Magdeburg

Salary:

Not provided

AsstrA

Expiration Date

Until further notice

Requirements

Minimum 3 years of B2B sales experience in road and sea freight (FCL/LCL)
Strong communication skills and ability to work independently
Client-focused with solid negotiation abilities
Persistence and determination in achieving goals

Job Responsibility

Manage the team
Conducting market research and identifying potential clients
Analyzing customer needs and preparing tailored offers
Leading commercial negotiations
Preparing transport service quotations
Ensuring smooth onboarding and implementation of new clients
Collaborating with the tender department in preparing offers
Maintaining regular communication with the operations team
Actively participating in industry events

What we offer

All the tools you need to succeed, including a laptop, smartphone, and corporate SIM card
Regular team-building events
An extra vacation day to celebrate your birthday
Opportunities career growth opportunities in a mid-sized company expanding its market share, backed by a strong international network
A dynamic team that supports you in defining and achieving your professional goals
A dedicated mentor to guide you through the onboarding process
Holiday gifts for all children of our AsstrA family

Fulltime

Regional Mid-Market Sales Leader

We're looking for a Regional Sales Manager to help grow our Mid-Market sales tea...

Location

United States , New York; San Francisco; Denver

Salary:

300000.00 USD / Year

Hightouch

Expiration Date

Until further notice

Requirements

3+ years of software sales leadership experience
Expert knowledge and experience in building and motivating sales teams, growing pipeline, and hitting revenue targets
Process oriented and data driven approach to managing forecasts in tools like Salesforce while scaling repeatable sales processes like MEDDPICC and Command of the Message
Consistent achievement of sales goals with high seller participation
The curiosity to learn technical concepts and articulate them in a way that highlights business value to senior or executive stakeholders
Track record of developing deep relationships with key partners that align with our strategy to grow
High sense of urgency and ownership along with empathy and compassion in your leadership style

Job Responsibility

Consistently help your team meet or exceed quota
Be considered a top-performing team leader by consistently exceeding team goals
Cultivate a team of Account Executives that see consistent month-over-month success
Serve as a mentor, leader, or coach to other new peers of the team
Provide feedback to the executive team on a regular basis and help them steer the company in the right direction
Serve as an active member of the sales leadership team and build strong, collaborative relationships through the Sales, Marketing, Partnerships, Customer Success, Revenue Operations, and Legal teams
Work closely with cross-functional teams like SDR and Marketing to drive an account based marketing strategy

What we offer

Meaningful equity compensation in the form of ISO options
Offer early exercise and a 10-year post-termination exercise window

Global Support Quality Partner

The Global Support Quality Partner is responsible for the ongoing operational ma...

Location

Ireland

Salary:

Not provided

Phorest

Expiration Date

Until further notice

Requirements

Ideally 4+ years experience in SaaS Support Operations or Customer Operations in a scaling organisation
Strong process management and operational organisation skills with proven experience managing support processes and driving operational improvements at scale
Familiarity with support tooling such as Zendesk and Jira
A data driven mindset, with the ability to translate operational metrics into actionable insights
Experience working with support escalations and operational reporting in global environments
Comfortable working with Product, Engineering or Customer Experience cross-regional teams in a global organisation

Job Responsibility

Process Ownership and Operational Maintenance: Own the ongoing management of regional Support processes and global L3 operational workflows
Ensure workflows and procedures remain consistent across regions
Maintain documentation and update playbooks as processes evolve
Monitor operational performance and flag areas needing improvement
Support continuous refinement of Support workflows
Escalation Process Management: Oversee the operational health of the global L3 escalation queue
Monitor backlog levels, ticket aging, and escalation risk
Ensure escalations have clear ownership and next steps
Identify and drive improvement initiatives to reduce recurring drivers globally
Support coordination during sensitive or complex escalation situations

What we offer

Private healthcare
2 Wellness Days
Employee assistance program
Free online GP service
Competitive Compensation
Employee Share Purchase Scheme
Pension
Life Assurance
Income Protection
Bike to work scheme

Community Regional Lead

The Airbnb Community team is looking for an experienced Community Engagement Lea...

Location

Singapore , Singapore

Salary:

Not provided

Airbnb

Expiration Date

Until further notice

Requirements

Strong leader with 12+ years of related work experience, particularly in Community Building, Consulting, Strategy, Innovation, General Management, or Operations
Strong relationship and collaboration skills with a proven preference to motivate through influence and connection
Creative problem solver. Able to identify real obstacles and viable solutions
Ability to lead teams directly & indirectly including via matrix and dotted line environments
Experience leading innovation from ideation to implementation and scale
Track record of leading large scale, high impact, cross-functional efforts and drive projects from ideation to strategy and implementation at the Executive level
Prior experience process management - Experience with designing, implementing, and improving effective and efficient work processes
Demonstrated ability to manage multiple work streams and deliverables in a matrixed organization structure
Deep connection to Airbnb’s mission and passion for creating Connection and Belonging
Strong analytical, data, and troubleshooting skills

Job Responsibility

Regional Leadership & Engagement: Partner closely with Country Managers, Regional Directors, Policy & Comms Managers to understand priorities, trends, risks and opportunities within the region. Influence and motivate a team of Community Managers to unlock the power of Community driven programs
Regional Expertise & Innovation: Create a culture of innovation and experimentation to develop pilots to unlock value across Host Growth, Engagement and Impact which includes policy and business outcomes
Lead key meetings, forums, OKR management
ensure Community is incorporated into key initiatives in the region through development, tracking, reporting of community metrics
Develop, refine, and report on regional community KPIs
Identify and escalate reporting issues, gaps in processes, performance issues, and drive timely resolution
Lead and maintain Regional Community Operating System and Regional Community strategy between Regional Leadership (Global Markets, Policy, Supply, Marketing) and Central Community
Lead, develop, and support team of Community Engagement Managers in region
Own and drive community health and impact in the region
Deep understanding and representation of regional and host needs and nuances in global programs across Community

Regional Director

Compass Associates have been engaged to appoint an experienced Regional Director...

Location

United Kingdom , London; Essex; Kent

Salary:

80000.00 - 90000.00 GBP / Year

Compass Associates

Expiration Date

Until further notice

Requirements

Experienced Regional Director / Operations Manager within adult social care
Ideally nurse-qualified (though strong non-clinical operators will be considered)
Skilled in managing mixed portfolios with both stable and underperforming homes
Commercially astute, quality-led, and confident leading through change
Based within a reasonable commute of London, Essex or Kent (this is not a relocation role)
Calm, resilient, and able to influence, challenge, and support senior leaders and Home Managers

Job Responsibility

Provide clear, motivational leadership to Home Managers across five nursing homes
Drive compliance and quality improvement across a mixed-performing region
Strengthen commercial performance, occupancy, and financial management
Support turnaround activity within underperforming services
Build a positive, engaged culture aligned with organisational values
Collaborate with the senior team to implement regional consistency and best practice

What we offer

20% quarterly bonus linked to quality and financial KPIs
Healthcare insurance
Pension scheme
Paid mileage

Fulltime

Select Country

Regional Operations Leader

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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