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360 Resourcing Solutions Logo 360 Resourcing Solutions · Health and Beauty

Regional Operations Director

United Kingdom · Job Posted March 26, 2026
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Job Description

This is a key leadership role responsible for supporting and overseeing Home Managers across the South Region. You’ll drive quality, compliance, performance, and team development, with the autonomy to shape operations and provide hands-on support where needed.

Job Responsibility

  • Lead, coach, and support Home Managers to deliver high-quality care, regulatory compliance, and strong operational performance
  • Provide hands-on operational support within homes, including stepping into interim management roles when required
  • Act as a key link between homes and senior leadership, ensuring clear communication and consistent standards
  • Drive quality and compliance, supporting homes through audits, inspections (including CQC), safeguarding, and investigations
  • Develop, implement, and monitor action plans following audits and inspections to ensure continuous improvement
  • Support performance management across the region, including occupancy, fee optimisation, payroll, and cost control
  • Promote a sustainable staffing model, reducing reliance on agency and improving team stability
  • Oversee quality assurance frameworks, ensuring audits, reviews, and improvement plans are completed effectively
  • Support HR processes such as investigations, disciplinaries, and leadership development of Home Managers
  • Foster a positive, collaborative culture focused on engagement, retention, and high performance
  • Champion the effective use of digital care systems (e.g. PCS, Camascope) and support adoption of new technologies
  • Provide guidance on clinical and operational matters, attending inspections, stakeholder meetings, and governance forums
  • Produce clear, insightful reports following home visits to evidence oversight, risk management, and progress

Requirements

  • Experienced care professional with a background as a Care Home Manager
  • Strong knowledge of CQC standards
  • regional experience desirable
  • Commercially aware with budget and performance management skills
  • Organised, detail-focused, and confident using digital systems
  • Collaborative leader who can support and develop diverse teams
  • Flexible and willing to travel across the region
  • NMC PIN/clinical background advantageous but not essential

Nice to have

  • NMC PIN/clinical background
  • regional experience

What we offer

  • Competitive salary and bonus scheme
  • Company vehicle or car allowance
  • Private healthcare
  • Flexible working
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