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Regional New Home Information Manager

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Beazer Homes

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Location:
United States , Atlanta

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

As a Regional New Home Information Manager, your main responsibility is to provide outstanding customer service by showcasing and promoting our brand, floorplans, and communities. This role serves as the initial representative via telephone or digital outreach for new prospective homebuyers, supporting multiple markets across the organization.

Job Responsibility:

  • Takes ownership and responds by phone, text, and/or email to customer inquiries in a timely manner
  • Utilize CRM system (Salesforce) as a power user to manage response activities against desired benchmarks. Required follow up tasks include video messages, phone calls, and emails
  • Creates strong customer experience with leads with a goal of setting appointments to align with division sales objectives, while driving performance metrics related to lead-to-appointment conversions and customer experience
  • Maintains knowledge of communities, floor plans, quick move-in homes, incentives, and upcoming events across all supporting divisions
  • Nurtures interest lists for upcoming communities
  • Help support Beazer.com presence using Content Management System to update division assets
  • Other tasks as necessary related to customer experience and marketing support

Requirements:

  • High School diploma or GED
  • Experience in customer service, sales, real estate, or new home construction, highly preferred
  • Excellent verbal and written communication
  • Strong listening and questioning skills to uncover prospect needs and the ability to overcome objections
  • Strong organization and time management
  • Adapts quickly to change
  • Self-motivated team player
  • Strong computer skills required, including the ability to access, input, and retrieve information across multiple systems while supporting internal and external stakeholders
  • Utilize CRM system (Salesforce) as a power user to manage response activities against desired benchmarks
  • Hybrid position that requires a dedicated, private workspace with reliable high-speed internet connectivity
  • This role requires working weekends (Sat / Sun)
  • Occasional travel to communities and other offsite locations, along with periodic in-person workdays at the local division office to foster team collaboration and company culture

Additional Information:

Job Posted:
December 24, 2025

Work Type:
Hybrid work
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